Returning an item on eBay, just a quick question...

[Forever Alone]

I won a fairly expensive golf jacket on eBay that's significantly not as described. I've contacted the seller and he accepts this and has offered me a refund.
Ebay is now prompting me to print a postage label and return the item.

Is this the normal procedure? I just find it strange that so far all I have is his promise to refund me.

What happens if he gets the jacket back and refuses to refund me? Do I then raise a dispute or should I have done this to begin with?

TIA.

[andy-xr]

You should be covered by the money back guarantee, you'll get a credit back and if the guy closes his account or legs it, you're fine and eBay go and chase him. Ideally, it comes from his account to yours

If you're using ebays returns make sure you keep and add the tracking number to the case. If you use your own, add your tracking number to the case

[opieoilman]

Also probably worth taking a couple of photos before sending to show why it's not as described.

[Hooli]

I've just returned a PSU for a TV that was faulty. Printed the label, got the refund the same day I was told it arrived.

[Forever Alone]

Thanks chaps.

I've took a few photos and I'll be sending it first class, recorded and tracked via Royal Mail.

The chap must have known it was a rubbish garment as he's offered me half my money back to accept it as it is!