PayPal email. Is this dodgy?
PayPal email. Is this dodgy?
Author
Discussion

MarshPhantom

Original Poster:

9,658 posts

168 months

Tuesday 28th July 2015
quotequote all
Got an email earlier saying I've 24 hrs to update my account details or my account is suspended. They want all personal details, bank card nos etc.

Seems a bit odd, if you click on the Help or Contact links on the page it just goes to page not found. I'm currently unable to do anything as I'm waiting for new debit card to arrive.

Is this legit or does anyone know otherwise?

Cheers.

Jayyylo

986 posts

178 months

Tuesday 28th July 2015
quotequote all
100% scam.
If you're worried then log onto your PayPal from a fresh browser and I guarantee they won't have any messages in your PayPal inbox. Do not sign in with the link in the email.

RCBRG

603 posts

172 months

Tuesday 28th July 2015
quotequote all
whats the email address its sent from?

MarshPhantom

Original Poster:

9,658 posts

168 months

Tuesday 28th July 2015
quotequote all
I did sign in as couldn't see what the message was without doing that, obviously not provided any personal info.

What should I do?

threadlock

3,211 posts

285 months

Tuesday 28th July 2015
quotequote all
MarshPhantom said:
I did sign in as couldn't see what the message was without doing that, obviously not provided any personal info.

What should I do?
Change your PayPal password immediately, and disconnect any bank cards you've got assigned to your PayPal account!!!! NOW!!!

Jim the Sunderer

3,261 posts

213 months

Tuesday 28th July 2015
quotequote all
MarshPhantom said:
I did sign in as couldn't see what the message was without doing that, obviously not provided any personal info.

What should I do?
Reset your password on a clean device... stat.

Feirny

2,960 posts

178 months

Tuesday 28th July 2015
quotequote all
MarshPhantom said:
I did sign in as couldn't see what the message was without doing that, obviously not provided any personal info.

What should I do?
Cancel all your cards and change your password, then knock some sense into yourself.

randlemarcus

13,646 posts

262 months

Tuesday 28th July 2015
quotequote all
MarshPhantom said:
I did sign in as couldn't see what the message was without doing that, obviously not provided any personal info.

What should I do?
You signed into Paypal, using an email that told you to, and used the URL in the email? biggrin

Another browser, preferably on another computer, go to paypal all on your own, sign in and immediately chaneg your password. Then check what damage they have wrought, and report as necessary.

Morningside

24,147 posts

260 months

Tuesday 28th July 2015
quotequote all
Only sign into Paypal by typing it on the URL NEVER ever go into Paypal via a email link.

In this case change password NOW.

MarshPhantom

Original Poster:

9,658 posts

168 months

Tuesday 28th July 2015
quotequote all
RCBRG said:
whats the email address its sent from?
service@paypal.co.uk

threadlock

3,211 posts

285 months

Tuesday 28th July 2015
quotequote all
MarshPhantom said:
RCBRG said:
whats the email address its sent from?
service@paypal.co.uk
It matters not. I could send you an email myself 'from' any address you like. You type that in when you create your email account in Outlook or Thunderbird or whatever.

Have you changed your password yet?

CanAm

14,171 posts

303 months

Tuesday 28th July 2015
quotequote all
As stated above, NEVER sign in to ANY account from a link in an e-mail. Surely you've seen letters from your bank warning about this?

And this from a genuine PayPal email:-
"How do I know this is not a Spoof email? Spoof or ‘phishing’ emails tend to have generic greetings such as "Dear PayPal member". Emails from PayPal will always address you by your first and last name. Find out more here."

MarshPhantom

Original Poster:

9,658 posts

168 months

Tuesday 28th July 2015
quotequote all
kapiteinlangzaam said:
Do not underestimate how much you just fked up frown
Cool yer boots, all sorted. Password reset.

anonymous-user

85 months

Tuesday 28th July 2015
quotequote all
I'd be doing a lot more than just changing my Paypal password.

Definitely cancel cards.

You'll get new ones within a couple of days.

MarshPhantom

Original Poster:

9,658 posts

168 months

Tuesday 28th July 2015
quotequote all
desolate said:
I'd be doing a lot more than just changing my Paypal password.

Definitely cancel cards.

You'll get new ones within a couple of days.
The card that's registered to the account was cancelled last week as it's been lost and I'm awaiting a new one.

Pints

18,451 posts

225 months

Tuesday 28th July 2015
quotequote all
All the best. Do keep us posted.

P.S. This sounds like something my father would do, despite me suggesting he stays well away from the internet.

MarshPhantom

Original Poster:

9,658 posts

168 months

Tuesday 28th July 2015
quotequote all
kapiteinlangzaam said:
MarshPhantom said:
kapiteinlangzaam said:
Do not underestimate how much you just fked up frown
Cool yer boots, all sorted. Password reset.
Good luck then hehe Genuinely!

Ill be surprised (and glad for you) if this doesnt end up in some kind of fraud.

EDIT: Change any other account (anywhere) with the same login combo.

Edited by kapiteinlangzaam on Tuesday 28th July 20:38
Cheers, but I only use that password for paypal.

MarshPhantom

Original Poster:

9,658 posts

168 months

Tuesday 28th July 2015
quotequote all
Thanks for all the replies, it's not been my day. I brimmed my diesel van with unleaded this morning.

I think I shall go to bed.

Morningside

24,147 posts

260 months

Tuesday 28th July 2015
quotequote all
Careful. "A person is far more likely to die falling out of bed, a chair or other furniture at home than traveling on a railway, where the odds are 1 in 225,879."

Sleep well smile