non Amazon prime customers

[bazza white]

Is it me or are they getting slower and holding back non prime customer orders. All items in stock and dispatched by Amazon and I ordered on morning of the 24th. Still states preparing for dispatch. They pick on weekends so guessing they are pushing prime harder and harder.

Noticed the last few months getting slower. Anyone else seeing the same.

[poing]

Yup.

I had a local delivery person arrive late one Friday, she said that if anyone asked it wasn't delivered until Saturday. Sounds to me like they are artificially delaying orders to promote prime.

[johnS2000]

Been doing it a while now . I complained a while ago and had an email saying "item despatched " almost immediately .

[GrumpyTwig]

Stopped using amazon when they stopped free delivery without prime. Have used them maybe once since and it's clearly delayed in comparison to how the service used to be.
Might as well used ebay imo anyway given amazon has so many 3rd party sellers on it now it's just ebay with a fancy frock.

[Alucidnation]

I don't use prime but their free standard delivery when available.

I have been recently getting deliveries on a Sunday.

[b2hbm]

Same here. I can understand Prime customers having priority over free delivery customers but find it hard to see why it's stretching out two or three days before the order gets "processed". Surely picking & packing should be computer organised and the only difference being that Prime gets 1st class, free is 2nd class delivery ?

We used to buy a reasonable amount from Amazon but these days I'm just as likely to look on Ebay for someone who is a registered business seller and go there. The service is usually quicker and the costs comparable. Plus of course if I don't like the service there's feedback and plenty of other sellers on the same marketplace.

[RemaL]

non Prime Amazon user here and Ordered hittting the Apex Blu ray on Tues evening and it arrived Friday. Seem's fine to me so far

[condor]

I ordered a dog car restraint lead which cost £1.09 with free delivery mid August. Despatch email came through the next day - the product arrived a month later. Still within Amazon's expected delivery time slots and was able to track it's progress which said it was on it's way. When it arrived it had come via 'China post'.
For the small price the item cost and with free postage ( I'm not a prime customer) I didn't mind the wait at all, and was surprised it was so cheap.

[LordHaveMurci]

Always found Amazon a little hit or miss, even with Prime. They guarantee next day delivery, they don't guarantee to ship it the day it's ordered!

We were ordering our dog food from them on a subscription until they changed the rules, very clever really, trying to get people to subscribe to regular purchases for a smallish discount. We found a local pet shop that matched Amazons price & deliver FOC.

Saying that, I have multiple acounts & one of them usually has 1mth free Prime membership anyway.

[Feirny]

I don't use Prime, I live about 2 miles from a distribution centre and have received orders on the same day before. So no need to bother with service like that.

[LordGrover]

I think few these days have Prime purely for next day/free delivery - it's difficult to justify for that alone. I suspect most have it for Prime video and see the deliveries as a bonus.