DX Secure courier company

[DaveGoddard]

Ordered a new laptop today and the delivery is being handled by DX Secure according to the company's details - not having heard of them I Googled them and the reviews they've got make Yodel sound like the best company in the world.

Should I be worried? Does anyone have experience of using this courier company?

[Puggit]

The Russian embassy have shipped my passport back to me a couple of times without issues. Granted, the courier turns up in a rust bucket that would make any PHer blush, but it's always happened.

They are well known for carrying important items securely - like passports!

[GCH]

The US embassy use them too.... very secure

[carreauchompeur]

If anything, I found them a bit too secure. Stupidly opted for secure delivery of my old passport when replacing it and the amount of palaver with them failing a delivery, sending me a letter then re delivering to work, etc was crazy for an essentially useless document.

[egor110]

GCH said:

The US embassy use them too.... very secure

In what way?

Surely RM special delivery would do the same ? Insured and gurantee delivery by 9 or 1.

[vikingaero]

Most solicitors/legal firms use them to courier legal documents/contracts/deeds etc.

[eliot]

vikingaero said:

Most solicitors/legal firms use them to courier legal documents/contracts/deeds etc.

yep they have their own decent postal system - yet still take weeks to convey your house.

[Peanut Gallery]

I have had my passport sent to me a few times by them, arranging re-delivery to my work is easy to do, they do check drivers licence etc, overall not a bad company at all in my books!

[HerrSchnell]

They've been doing B2B secure delivery for a long time and are very practiced and polished at it, the B2C stuff is a tentative step into a market they don't really know or understand and which demands infrastructure quite different to how they're set up.

Good luck with the laptop.

[DaveGoddard]

Thanks all. Have had an email from them to say that it'll be here by 6pm today. Fingers crossed...

[DaveGoddard]

And less than half an hour after posting that, it arrived!

[Nickyboy]

DX Mail are fine, DX freight on the other hand are part of Nightfreight