Mobile Charges when Abroad...
Mobile Charges when Abroad...
Author
Discussion

BRISTOL86

Original Poster:

1,097 posts

136 months

Friday 18th March 2016
quotequote all
I can't seem to get through to a human at EE no matter what I do, and can't find the answer to my question (although I think I know it) - so thought it worth asking here in case anyone had been in the same boat...

We are going to the US shortly with family and a number of us are on EE. I'm trying to find out what the cost will be for us to call each other whilst we are both in the US (i.e. for arranging meeting up etc. etc) - I presume the call charges will be the same as calling the UK from the US (i.e. bloody expensive) as they're all UK numbers and thus routed through EE in the UK somehow ?

Cheers

johnwilliams77

8,308 posts

134 months

Friday 18th March 2016
quotequote all
BRISTOL86 said:
I can't seem to get through to a human at EE no matter what I do, and can't find the answer to my question (although I think I know it) - so thought it worth asking here in case anyone had been in the same boat...

We are going to the US shortly with family and a number of us are on EE. I'm trying to find out what the cost will be for us to call each other whilst we are both in the US (i.e. for arranging meeting up etc. etc) - I presume the call charges will be the same as calling the UK from the US (i.e. bloody expensive) as they're all UK numbers and thus routed through EE in the UK somehow ?

Cheers
Yes, I think you're right, but check their website or your t+c's

ambuletz

11,781 posts

212 months

Friday 18th March 2016
quotequote all
soon as I land in another country my phone connects to a network there and I get a text from EE telling me how much calls and texts cost. If it's anything like the non-EU places I've been it's £1.50/min to make and recieve calls, 40p to text. they also do offers like unlimited calls for £5 a day.

this link might help.
http://ee.co.uk/help/add-ons-benefits-and-plans/ca...

BRISTOL86

Original Poster:

1,097 posts

136 months

Friday 18th March 2016
quotequote all
Thanks guys, yeah I found their standard roaming charges etc. it's just it doesn't seem to specifically mention anywhere whether different rules apply if both the call maker and receiver are both in the country, it assumes one is back in the UK.

Either way I assume their normal charges will apply as it references 'UK numbers', so regardless of where the person you're calling is it's still a UK number. Think i'll rely on the hotel wifi and WhatsApp!

Phud

1,488 posts

174 months

Friday 18th March 2016
quotequote all
Use wifi and whats app

The call will be seen as an international call.

Guvernator

14,491 posts

196 months

Friday 18th March 2016
quotequote all
Phud said:
Use wifi and whats app

The call will be seen as an international call.
^^^ This, roaming charges are never anything other than extortionate. I've seen people run up phone bills in the hundreds on even short trips. Use internet messaging\call services like whatsapp or viber. They'll have wifi everywhere in the US. If you don't want to rely on that just buy 2 or 3 payg sims when you get out there and top up as required. I do this a lot if I am going somewhere where internet service will be patchy. It's still a LOT cheaper than bloody roaming charges (did I mention how much of a rip off they are?)

Ken Figenus

6,011 posts

148 months

Friday 18th March 2016
quotequote all
Because they had to lower prices for customers roaming in Europe then now slam customers when they roam further afield. So they generally don't get a penny from me now - no need to feed teh greed with SKYPE and WhatsApp about. I sometime get a local SIM and pop it in a spare phone too if I'm away from WiFi a lot. Its crazy that a 10 minute call could cost you £10.50!

so called

9,160 posts

240 months

Friday 18th March 2016
quotequote all
My company phone runs at about 500 quid a month with me making calls to and from America.
As said, Whatsapp or viber when your in a hotel.
You could also consider buying US PAYG sim cards for with 100,- credit.

johnwilliams77

8,308 posts

134 months

Friday 18th March 2016
quotequote all
US Sim card is the way forward

Exige77

6,523 posts

222 months

Friday 18th March 2016
quotequote all
You normally get offered chance to buy a roaming pack by days or MB when you land by text.

I use it regularly when in Asia.

£20 for 7 days or 200MB then just use message service like Wechat, whatsapp, Face time, Skype mobile or others.

gizlaroc

17,251 posts

255 months

Friday 18th March 2016
quotequote all
BRISTOL86 said:
Thanks guys, yeah I found their standard roaming charges etc. it's just it doesn't seem to specifically mention anywhere whether different rules apply if both the call maker and receiver are both in the country, it assumes one is back in the UK.

Either way I assume their normal charges will apply as it references 'UK numbers', so regardless of where the person you're calling is it's still a UK number. Think i'll rely on the hotel wifi and WhatsApp!
Yeah, the difference is you will get charged twice, once for making the call and the other person for receiving the call as they are also in the States.


grahamr88

426 posts

204 months

Friday 18th March 2016
quotequote all
swerni said:
3 is the way forward if you spend lots of time in the US.
Saves me thousands every year.
Agreed. Free SIM, and £20 top-up, and you'll have all the minutes and data you need for a month.

chopper602

2,335 posts

254 months

Saturday 19th March 2016
quotequote all
This is one of the reasons I changed to '3' as we're heading to the States on holiday this year and I'll be able to use my 'All you can eat data' package for car sat nav and stuff.

BigBen

12,159 posts

261 months

Saturday 19th March 2016
quotequote all
grahamr88 said:
swerni said:
3 is the way forward if you spend lots of time in the US.
Saves me thousands every year.
Agreed. Free SIM, and £20 top-up, and you'll have all the minutes and data you need for a month.

Thirded. The other option is to get a US sim but that is much more of a PITA than being all set before you go.

ArtVandelay

6,692 posts

215 months

Saturday 19th March 2016
quotequote all
swerni said:
3 is the way forward if you spend lots of time in the US.
Saves me thousands every year.
This. I switched from Vodafone to 3 for this very reason (but Denmark instead of the US in my case)]

I got a text off them a while back suggesting I'd saved upwards of £3k switching to them, which is nonsense as I'd never have used my phone if it cost that much hehe

My unlimited data, texts and phonecalls with a new phone come to less than £50 a month

gizlaroc

17,251 posts

255 months

Saturday 19th March 2016
quotequote all
I'm on 'all you can eat' calls, texts and data with 3 too.

I pay £30 a month for that and it is nice to never think about anything.

My only limit, which is new, is 2gb tethering a month, I would much rather it was 24gb a year rather than 2gb a month, or even 12gb a year, I never tether apart from when I am away and then might for a week or two and go over the 2gb, and then not for the next 3 months.


The reason I went to 3 is signal, I had a phone with o2 and Voda at the time, bought an EE payg sim to see if that was better, but wasn't and then realised my iPad was three and never really lost signal.....anywhere. So made the swap a few years back and have been delighted with it. I am sure Voda and EE have caught up with coverage now, but back then getting 3g signal was so oatchy with them it just made them redundant.

Edited by gizlaroc on Saturday 19th March 09:23

Don

28,378 posts

315 months

Saturday 19th March 2016
quotequote all
johnwilliams77 said:
US Sim card is the way forward
Actually not. It is more expensive than a PAYG Three sim card for £20. Comes with minutes, texts and data you can use in the US.

Take a look here:

http://kenstechtips.com/index.php/best-sim-cards-f...

I will probably be swapping my EE sim out for one of these for the duration of a California holiday later this year.

Don

28,378 posts

315 months

Saturday 19th March 2016
quotequote all
I'm with EE (and staying) for the 4G coverage in the UK. But they don't make sense for US travel.

cat with a hat

1,488 posts

149 months

Saturday 19th March 2016
quotequote all
I left ee to move to 3 because of roaming charges.

I think ee wanted £8 a mb.

Exige77

6,523 posts

222 months

Saturday 19th March 2016
quotequote all
cat with a hat said:
I left ee to move to 3 because of roaming charges.

I think ee wanted £8 a mb.
True but you can buy a package of 200Mb for £20.