Is this a scam? Suspect Apple app store purchase
Is this a scam? Suspect Apple app store purchase
Author
Discussion

andyjo1982

Original Poster:

5,209 posts

240 months

Thursday 18th August 2016
quotequote all
Afternoon all

My missus has received 2 emails from the Apple app store, saying she's ordered 2 music apps, or vip access passes, at £30 or so a pop. It seems fairly legitimate, its got an invoice date, sequence number, her email address its billed to, an order number and document number. At the bottom of the email, it has a link to cancel and manage subscriptions, which when she clicks on, it prompts her to fill out her address and bank details amongst other things.

She hasn't logged into her apple account today, though she did log in yesterday evening.

I've tried googling and doesn't return many replies.

Anyone have any similar experiences or know of any scams going on at the moment that seem similar?

Any help would be much appreciated. If anyone has an Apple ID store telephone number that doesn't keep you on hold for a lifetime, that would be great too.

Thanks in advance.

Some Gump

13,018 posts

216 months

Thursday 18th August 2016
quotequote all
Quack.

spitfire-ian

4,248 posts

258 months

Thursday 18th August 2016
quotequote all
I'm definitely thinking that the email has not come from Apple.

Dan_1981

18,116 posts

229 months

Thursday 18th August 2016
quotequote all
Its' not actually from Apple though is it.

Open the email and view the actual email address that has sent it rather than the address displayed.

It'll be from some spoof / scam address.

Delete, ignore. Move on.

fat80b

3,252 posts

251 months

Thursday 18th August 2016
quotequote all
Never click on a link in a suspect email would be my advice. If you hover over it, you can usually see the link that they are trying to send you to and 9 times out of 10 this would be enough to tell you if it is a scam or not.

Even if it does look genuine, I always go the the website directly (in this case the apple one) and login without ever clicking on a link in an email I've received.

Bob

andyjo1982

Original Poster:

5,209 posts

240 months

Thursday 18th August 2016
quotequote all
Thanks for replies, just found something on the MSE forum about someone who had the same email yesterday.

http://forums.moneysavingexpert.com/showthread.php...

The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.

TwistingMyMelon

6,517 posts

235 months

Thursday 18th August 2016
quotequote all
Scam

Some look really good and realistic, you read the email, panic, then use the "login" on the link and they scam you details

If you log in via the apple site , you will see no purchase have been made

I had one of these the same day the Apple Store crashed for the day, so you couldnt log in properly!

Some scam emails are getting really good now @ first glance

Dan_1981

18,116 posts

229 months

Thursday 18th August 2016
quotequote all
andyjo1982 said:
Thanks for replies, just found something on the MSE forum about someone who had the same email yesterday.

http://forums.moneysavingexpert.com/showthread.php...

The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.
The email - It's the first thing I check these days.



deckster

9,631 posts

285 months

Thursday 18th August 2016
quotequote all
Dan_1981 said:
andyjo1982 said:
Thanks for replies, just found something on the MSE forum about someone who had the same email yesterday.

http://forums.moneysavingexpert.com/showthread.php...

The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.
The email - It's the first thing I check these days.
Email address can be spoofed so isn't a reliable way to check. The thing to really look at is the URL - don't click it but just hover over the link and it'll show you where you're really going, which will be some dodgy site in Russia or something.


Black can man

31,973 posts

198 months

Thursday 18th August 2016
quotequote all
I got one about 2 months ago saying i downloaded three films at a cost of £95.00

The mail was clearly not from Apple.

I just ignored it & i've heard nothing since.

silentbrown

10,988 posts

146 months

Thursday 18th August 2016
quotequote all
andyjo1982 said:
Afternoon all

My missus has received 2 emails from the Apple app store, saying she's ordered 2 music apps, or vip access passes, at £30 or so a pop. It seems fairly legitimate, its got an invoice date, sequence number, her email address its billed to, an order number and document number. At the bottom of the email, it has a link to cancel and manage subscriptions, which when she clicks on, it prompts her to fill out her address and bank details amongst other things.
Don't ever do this, either. Just hovering over the link will be enough to tell you it's dodgy.

Better yet, use gmail which filters out 99.9% of this crud before it even reaches you.

omgus

7,305 posts

205 months

Thursday 18th August 2016
quotequote all
Some Gump said:
Quack.
hehe

Not helpful for the OP but spot on.

General Price

6,364 posts

213 months

Thursday 18th August 2016
quotequote all
Black can man said:
I got one about 2 months ago saying i downloaded three films at a cost of £95.00

The mail was clearly not from Apple.

I just ignored it & i've heard nothing since.
3 films for £95.00.eek

They must have been exremely rare.

Did they show Tottenham winning a trophy?

tongue out

biggrin

Black can man

31,973 posts

198 months

Thursday 18th August 2016
quotequote all
General Price said:
Black can man said:
I got one about 2 months ago saying i downloaded three films at a cost of £95.00

The mail was clearly not from Apple.

I just ignored it & i've heard nothing since.
3 films for £95.00.eek

They must have been exremely rare.

Did they show Tottenham winning a trophy?

tongue out

biggrin
Oi


Nah, These movies were in colour

biggrin

AJordan

169 posts

173 months

Thursday 18th August 2016
quotequote all

I've had two recently,

Scammier than a scammy thing

anonymous-user

84 months

Thursday 18th August 2016
quotequote all
TwistingMyMelon said:
Scam

Some look really good and realistic, you read the email, panic, then use the "login" on the link and they scam you details

If you log in via the apple site , you will see no purchase have been made

I had one of these the same day the Apple Store crashed for the day, so you couldnt log in properly!

Some scam emails are getting really good now @ first glance
Yes scams have really evolved.. But there are still some brain dead ones

silentbrown

10,988 posts

146 months

Thursday 18th August 2016
quotequote all
"I'm calling from your bank".

https://www.youtube.com/watch?v=jgpYT_usfjQ

CoolHands

23,622 posts

225 months

Friday 19th August 2016
quotequote all
I got one to my phone as a text message. How does that work, and why when I google their number has noone else had one? 07481338166



Also, my mum had a similar email message of some sort, and actually clicked on it and filled in her username and password! (She's in her 70s). She only became suspicious when it went on to ask her for her DOB and address etc banghead

Du1point8

22,943 posts

222 months

Friday 19th August 2016
quotequote all
The only thing that Apple will send is the receipt for your purchases, anything else is either ignored or the email address is checked first.

eliot

11,998 posts

284 months

Friday 19th August 2016
quotequote all
On an iphone you cant (as far as i''m aware) hover over a link the same way you can on a pc. But if you put your finger on the link and hold it there it will pop up and ask if you want to open it in a different window - whilst at the same time showing you the actual link.

The thing to look for is what the link ends with rather than what it starts with, as the suffix is the actual host you are going and cant control as much.

For example i can have whatever i want before the mez bit and these would all work - even with a valid ssl certificate, but only because i own the mez bit.

apple.mez.co.uk
apple.support.mez.co.uk
login.paypal.mez.co.uk
barclays.bank.technical.support.mez.uk

Basically if an email tells you to click on a link - dont do it. Always memorise or bookmark apple, paypal and your bank urls.