More ebay fun and games

[judas]

I suspect I know the answer to this already, but I'll ask anyhow.

I recently sold an item on Ebay. The buyer left positive feedback but a week later requested a return claiming (in a garbled, barely literate way) that the item was broken. It was working fine before it was sent (I checked specifically to avoid this sort of problem) and is very sturdy. I suspect it's simply incorrect software drivers/configuration or even buyer's remorse. The buyer has failed to respond to any messages requesting further details so I've no choice but to accept the return as there's no refuse/dispute option (thanks eBay!)

So, the question: if it turns out the item is working ok can I reclaim the postage costs back? I suspect the answer here is that I'll just have to suck it up

Either way, last time I'll be selling on Ebay.

[anonymous-user]

Your guess is correct.
All you can do is report him to e bay who will likely do zilch.
At least you got good feedback off him. Talking of which YOU can't leave him negative you can only leave positive you could try a returned item but no fault found comment but anything unduly negative HE can get removed.

[Spare tyre]

Gumtree man here, people who try scams won't usually do it face to face

[ST_Nuts]

Ebay always favours the buyers.

As above, use Gumtree cash on collection only - you still get the time wasters but at least you haven't got the bks of ebay and its free to list.