Why is it so difficult??!
Discussion
Not sure if this is just me, but why is dealing with any business so tiresome, drawn out and processes so lengthy.
2 examples
Mobile phone provider: upgraded the wife’s phone and the operator changed the tariff from what was discussed from unlimited data to 4gb data for the same price, so ring to query the detail and the new agent sorts the tariff issue then changes the colour of the phone ordered (from red to black) this wasn’t even mentioned on the call at all. Spoke to operate #3 following the dispatch notice and now it’s all corrected but all in was 124mins of my time!
Shelving sales company: ordered 3x shelving racking units for the garage and one comes without some key bits. Contact them, they’re apologetic and send some random bits for a different set. I contact them again and they apologies and advise they’ll send the correct bits, but 2weeks on they haven’t arrived and I question it to be told they sent them and won’t be sending anymore as it would be the 3rd time even though the first time was their error and I sent those bits back to them at my expense and in the meantime one of my racking units can’t be assembled!
I’m so sick of companies being rubbish and hard to deal with!
2 examples
Mobile phone provider: upgraded the wife’s phone and the operator changed the tariff from what was discussed from unlimited data to 4gb data for the same price, so ring to query the detail and the new agent sorts the tariff issue then changes the colour of the phone ordered (from red to black) this wasn’t even mentioned on the call at all. Spoke to operate #3 following the dispatch notice and now it’s all corrected but all in was 124mins of my time!
Shelving sales company: ordered 3x shelving racking units for the garage and one comes without some key bits. Contact them, they’re apologetic and send some random bits for a different set. I contact them again and they apologies and advise they’ll send the correct bits, but 2weeks on they haven’t arrived and I question it to be told they sent them and won’t be sending anymore as it would be the 3rd time even though the first time was their error and I sent those bits back to them at my expense and in the meantime one of my racking units can’t be assembled!
I’m so sick of companies being rubbish and hard to deal with!
Gassing Station | The Lounge | Top of Page | What's New | My Stuff