paypal question
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Discussion

Shakermaker

Original Poster:

11,317 posts

129 months

Friday 10th January 2020
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Does anyone know how you can view all current subscriptions to a paypal account?

I ran a club account which we used for our membership but I want to close it as the club is no longer active. I've refunded all members who paid, so there is no money in the account, but it won't let me close the account as apparently there are still recurring subscriptions to it. Clearly whatever efforts I have gone to with contacting all current members hasn't got them to update the settings in their own accounts for subscriptions. If I've seen a new payment come in then I've gone in and made the refund and then done what I can to cancel the sub but there must be some way that I can see who is still paying, or due to pay, so I can stop the process?

cheers

Jonboy_t

5,038 posts

212 months

Friday 10th January 2020
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Is it not a subscription being paid out of the account, rather than in? I don’t see how they’d know that there was still a live regular payment due in unless their closure processes means they check every account that’s ever paid in to your account?

Shakermaker

Original Poster:

11,317 posts

129 months

Friday 10th January 2020
quotequote all
Jonboy_t said:
Is it not a subscription being paid out of the account, rather than in? I don’t see how they’d know that there was still a live regular payment due in unless their closure processes means they check every account that’s ever paid in to your account?
I'll double check in case that is it but I couldn't see anything at all that this account has subscribed to

OtherBusiness

887 posts

171 months

Friday 10th January 2020
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Go to tools > recurring payments

You can then see the active ones and cancel them from there