What happens if a package is stolen from my doorstep?
Discussion
I ordered my girlfriend some fairly expensive (to me) earings for her birthday. They were sent via UPS and delivered today.
I was supposed to be working today but due to an emergency, I came into the office - completely forgetting I was due a delivery.
I've seen on the tracker that they attempted delivery at 11:45 this morning and that the package was left by the front door which has got me paranoid. Whilst I live in a nice area, there is a lot of people walking by my house each day as I live next to a country park and I'm now worried that someone may pinch the package if they see it on the doorstep.
If I get home to find the package has been nicked, what grounds do I have to go on to be reimbursed?
Given the value, I'd be extremely surprised if the tracked delivery didn't have to be signed for, which obviously it wasn't?
Legally speaking, would I have grounds to claim the value of the package from the courier? Or would I be able to go to the company I bought the earrings from? Or am I just out of luck?
I know it is my responsibility to be there for delivery so I'd rather not have unhelpful responses saying it's my fault if it has been stolen etc. I can't help unforeseen circumstances.
I was supposed to be working today but due to an emergency, I came into the office - completely forgetting I was due a delivery.
I've seen on the tracker that they attempted delivery at 11:45 this morning and that the package was left by the front door which has got me paranoid. Whilst I live in a nice area, there is a lot of people walking by my house each day as I live next to a country park and I'm now worried that someone may pinch the package if they see it on the doorstep.
If I get home to find the package has been nicked, what grounds do I have to go on to be reimbursed?
Given the value, I'd be extremely surprised if the tracked delivery didn't have to be signed for, which obviously it wasn't?
Legally speaking, would I have grounds to claim the value of the package from the courier? Or would I be able to go to the company I bought the earrings from? Or am I just out of luck?
I know it is my responsibility to be there for delivery so I'd rather not have unhelpful responses saying it's my fault if it has been stolen etc. I can't help unforeseen circumstances.
Big problem in the U.S., delivery man leaves the package, takes a pic on the doorstep, picks up the package and goes back to his truck.
His employer has all he needs to defend the case and only beaten when the homeowner produces doorstep vod postage of the theft.
I dont think your home insurance would pay up either, not stolen from the home.
eta if this is a regular thing i would ask a pensioner nearby if they would mind taking your parcels in, perhaps in return for a packet of biscuits or something
His employer has all he needs to defend the case and only beaten when the homeowner produces doorstep vod postage of the theft.
I dont think your home insurance would pay up either, not stolen from the home.
eta if this is a regular thing i would ask a pensioner nearby if they would mind taking your parcels in, perhaps in return for a packet of biscuits or something
Edited by Parkette on Friday 12th June 16:05
The courier is liable. I don’t know when couriers started deciding that leaving parcels on the premises without seeing or speaking to the recipient was ok, but seems very prevalent these days.
If it’s gone then the courier is liable to the merchant, they’ve not fulfilled their contract.
If it’s gone then the courier is liable to the merchant, they’ve not fulfilled their contract.
SpeckledJim said:
It's not your problem.
Dropping something on your doorstep when you aren't in doesn't constitute 'delivery'.
Just had a delivery this afternoon, door bell rang, I asked the delivery man from an open window to leave it on the step, his answer was sorry, we have to see an open door.Dropping something on your doorstep when you aren't in doesn't constitute 'delivery'.
I thought that was good practice.
Parkette said:
Big problem in the U.S., delivery man leaves the package, takes a pic on the doorstep, picks up the package and goes back to his truck.
His employer has all he needs to defend the case and only beaten when the homeowner produces doorstep vod postage of the theft.
I dont think your home insurance would pay up either, not stolen from the home.
eta if this is a regular thing i would ask a pensioner nearby if they would mind taking your parcels in, perhaps in return for a packet of biscuits or something
I'm sure the pensioner would be most appreciative of your benevolence. His employer has all he needs to defend the case and only beaten when the homeowner produces doorstep vod postage of the theft.
I dont think your home insurance would pay up either, not stolen from the home.
eta if this is a regular thing i would ask a pensioner nearby if they would mind taking your parcels in, perhaps in return for a packet of biscuits or something
Edited by Parkette on Friday 12th June 16:05
Roofless Toothless said:
Parkette said:
Big problem in the U.S., delivery man leaves the package, takes a pic on the doorstep, picks up the package and goes back to his truck.
His employer has all he needs to defend the case and only beaten when the homeowner produces doorstep vod postage of the theft.
I dont think your home insurance would pay up either, not stolen from the home.
eta if this is a regular thing i would ask a pensioner nearby if they would mind taking your parcels in, perhaps in return for a packet of biscuits or something
I'm sure the pensioner would be most appreciative of your benevolence. His employer has all he needs to defend the case and only beaten when the homeowner produces doorstep vod postage of the theft.
I dont think your home insurance would pay up either, not stolen from the home.
eta if this is a regular thing i would ask a pensioner nearby if they would mind taking your parcels in, perhaps in return for a packet of biscuits or something
Edited by Parkette on Friday 12th June 16:05
PositronicRay said:
Biscuits are currency. You'd be amazed how much work you can get out of pensioners for biscuits. Just don't try to palm them off with rich tea, choc digestives and hob nobs are worth it for productivity.
I'm a bloody pensioner, and with the possible exception of HobNobs, if a neighbour offered me a packet of biscuits for taking a parcel in I would tell them where to stuff them. Patronising young buggers. Actually, I would gladly agree to take in a parcel for the mere pleasure of feeling trusted, neighbourly and useful.
Parkette said:
SpeckledJim said:
It's not your problem.
Dropping something on your doorstep when you aren't in doesn't constitute 'delivery'.
Just had a delivery this afternoon, door bell rang, I asked the delivery man from an open window to leave it on the step, his answer was sorry, we have to see an open door.Dropping something on your doorstep when you aren't in doesn't constitute 'delivery'.
I thought that was good practice.
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