EBay/PayPal scam??
Author
Discussion

andyxxx

Original Poster:

1,420 posts

256 months

Thursday 25th June 2020
quotequote all
Is this anotherEBay/PayPal scam??

OK- I have just sold an item on ebay (£400)
I stressed no PayPal, whatsoever – cash on collection, yet the purchaser has immediately paid via PayPal. The purchaser is a new ebayer with only one (+) feedback and lives nowhere near me to collect the item.

I will not proceed with the sale.
I want to refund the payment via PayPal.
What is the downside to return the money (using paypal -return money) Can I lose out somehow?

2 sMoKiN bArReLs

32,008 posts

264 months

Thursday 25th June 2020
quotequote all
If you refund via paypal (only) I think the eBay fees will stand?

If you cancel the order via eBay the fees are returned to you?

(I've only done this with shirt button values)

If you were on the £1 final fee deal I don't suppose it matters hehe

2 sMoKiN bArReLs

32,008 posts

264 months

Thursday 25th June 2020
quotequote all
If the bloke has to collect it why not ask him to bring £400 in cash & that you'll refund the paypal when he arrives & hands over the dough?

That'll test him out & you get to hold the funds until he arrives.

maz8062

3,906 posts

244 months

Thursday 25th June 2020
quotequote all
andyxxx said:
Is this anotherEBay/PayPal scam??

OK- I have just sold an item on ebay (£400)
I stressed no PayPal, whatsoever – cash on collection, yet the purchaser has immediately paid via PayPal. The purchaser is a new ebayer with only one (+) feedback and lives nowhere near me to collect the item.

I will not proceed with the sale.
I want to refund the payment via PayPal.
What is the downside to return the money (using paypal -return money) Can I lose out somehow?
Don't take this the wrong way but I hate it when sellers apply "no Paypal" conditions on a listing. This is not fair on the buyer because they lose the protection that PayPal affords them. Plus sellers are not allowed to list without offering PayPal as an option.

Sometimes buyers have funds in their Paypal account that they'd rather put towards the purchase.

If the item can be posted, post it to the eBay address and you'll be protected whatever happens. If it is for collection, just have your wits about you, ask for I.d and a receipt etc.

You can cancel the transaction but you run the risk of negative feedback from the buyer.

journeymanpro

926 posts

106 months

Thursday 25th June 2020
quotequote all
2 sMoKiN bArReLs said:
If the bloke has to collect it why not ask him to bring £400 in cash & that you'll refund the paypal when he arrives & hands over the dough?

That'll test him out & you get to hold the funds until he arrives.
This is what I do.

2 sMoKiN bArReLs

32,008 posts

264 months

Thursday 25th June 2020
quotequote all
journeymanpro said:
2 sMoKiN bArReLs said:
If the bloke has to collect it why not ask him to bring £400 in cash & that you'll refund the paypal when he arrives & hands over the dough?

That'll test him out & you get to hold the funds until he arrives.
This is what I do.
...and if he's not rocked up or complained by Christmas Day you win £400 hehe

Saleen836

12,500 posts

238 months

Thursday 25th June 2020
quotequote all
maz8062 said:
Don't take this the wrong way but I hate it when sellers apply "no Paypal" conditions on a listing. This is not fair on the buyer because they lose the protection that PayPal affords them. Plus sellers are not allowed to list without offering PayPal as an option.

Sometimes buyers have funds in their Paypal account that they'd rather put towards the purchase.

If the item can be posted, post it to the eBay address and you'll be protected whatever happens. If it is for collection, just have your wits about you, ask for I.d and a receipt etc.

You can cancel the transaction but you run the risk of negative feedback from the buyer.
Most people stress 'No Paypal' due to having been conned n previous sales,when I used ebay I would list stuff 'collection only' cash on collection,if a genuine buyer collects they can inspect the item and decide to follow through with the sale, yes Paypal gives the buyer protection but it doesn't give the seller ANY protection from the scores of idiots who rip off sellers just to get a free item!

M4cruiser

5,161 posts

179 months

Thursday 25th June 2020
quotequote all
Not sure what you are worried about. You said collection only. Don't post it. Just video the collection, and make sure he sees you doing it. What could the scam be?

2 sMoKiN bArReLs

32,008 posts

264 months

Thursday 25th June 2020
quotequote all
M4cruiser said:
Not sure what you are worried about. You said collection only. Don't post it. Just video the collection, and make sure he sees you doing it. What could the scam be?
100 fold! The video won't make any difference. You are trying to apply logic & common sense to eBay.

andyxxx

Original Poster:

1,420 posts

256 months

Thursday 25th June 2020
quotequote all
2 sMoKiN bArReLs said:
If the bloke has to collect it why not ask him to bring £400 in cash & that you'll refund the paypal when he arrives & hands over the dough?

That'll test him out & you get to hold the funds until he arrives.
I have tried contacting him - but suspect I will not hear from him.

2 sMoKiN bArReLs

32,008 posts

264 months

Thursday 25th June 2020
quotequote all
andyxxx said:
2 sMoKiN bArReLs said:
If the bloke has to collect it why not ask him to bring £400 in cash & that you'll refund the paypal when he arrives & hands over the dough?

That'll test him out & you get to hold the funds until he arrives.
I have tried contacting him - but suspect I will not hear from him.
Just sit tight then.

andyxxx

Original Poster:

1,420 posts

256 months

Thursday 25th June 2020
quotequote all
maz8062 said:
Don't take this the wrong way but I hate it when sellers apply "no Paypal" conditions on a listing. This is not fair on the buyer because they lose the protection that PayPal affords them. Plus sellers are not allowed to list without offering PayPal as an option.

Sometimes buyers have funds in their Paypal account that they'd rather put towards the purchase.

If the item can be posted, post it to the eBay address and you'll be protected whatever happens. If it is for collection, just have your wits about you, ask for I.d and a receipt etc.

You can cancel the transaction but you run the risk of negative feedback from the buyer.
If you don't like sellers stating 'no paypal' - don't bid on the item. It is totally fair to both parties, if the item is not as described when you go to collect walk away. I don't want or need to give the buyer 'paypal protection' and didn't offer it.

Regarding negative feedback:
I have a 331 positive ebay rating over 15 plus years and have never had a negative – but I couldn’t care less – the site is full of idiots and scammers and I rarely use it anymore. If you could rate the buyer (like before) it may get rid of all these idiots.

andyxxx

Original Poster:

1,420 posts

256 months

Thursday 25th June 2020
quotequote all
Saleen836 said:
Most people stress 'No Paypal' due to having been conned n previous sales,when I used ebay I would list stuff 'collection only' cash on collection,if a genuine buyer collects they can inspect the item and decide to follow through with the sale, yes Paypal gives the buyer protection but it doesn't give the seller ANY protection from the scores of idiots who rip off sellers just to get a free item!
I agree

acealfa

291 posts

232 months

Friday 26th June 2020
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Being new he's probably not realised it's collection only? Does the address on eBay & PayPal match?

andy43

13,194 posts

283 months

Friday 26th June 2020
quotequote all
andyxxx said:
Saleen836 said:
Most people stress 'No Paypal' due to having been conned n previous sales,when I used ebay I would list stuff 'collection only' cash on collection,if a genuine buyer collects they can inspect the item and decide to follow through with the sale, yes Paypal gives the buyer protection but it doesn't give the seller ANY protection from the scores of idiots who rip off sellers just to get a free item!
I agree
Refund the PayPal payment and request cash on collection, it’s well within eBay rules - they actively advise cash on collection rather than PayPal.
As you’ve already sold, you should be able to get exchange contact numbers now without eBay blocking your messages.
New ebayers may be clueless about this option but cash protects me as the seller so that is all I will accept if they collect in person. I’ve refunded several payments and then been paid in cash in person with no problem - when explained everybodies fine with it.
Another option is printing the invoice out and getting them to sign on collection, take number plate photos etc - but cash is the safest for the seller as buyer could still claim faulty or misdescribed and get their PayPal payment back.

catman

2,504 posts

204 months

Friday 26th June 2020
quotequote all
To all the people saying it will be fine, get a receipt etc, it won't! Ebay will only accept a tracked, signed for receipt. This is why collections must be paid for in cash or transfer.

Just to add, if it's his first purchase, it may be a mistake, but the rules are the same. If you get no contact, either refund or wait for them to contact you.

Edited by catman on Friday 26th June 10:30

Richard-D

2,262 posts

93 months

Friday 26th June 2020
quotequote all
The buyer may not even realise he's done this. There is a setting that automatically sends the paypal payment when the purchase is completed. I've had this happen before.

maz8062

3,906 posts

244 months

Friday 26th June 2020
quotequote all
andyxxx said:
Saleen836 said:
Most people stress 'No Paypal' due to having been conned n previous sales,when I used ebay I would list stuff 'collection only' cash on collection,if a genuine buyer collects they can inspect the item and decide to follow through with the sale, yes Paypal gives the buyer protection but it doesn't give the seller ANY protection from the scores of idiots who rip off sellers just to get a free item!
I agree
I've been scammed and lost £500. The buyer bought an American Fridge off me - paid by PayPal and arranged for a "driver" to collect the fridge. An hour after collection the transaction was reported as fraudulent, and because I didn't have proof of delivery I had no Seller protection. I was gutted.

That said, I allow buyers to finance their purchase whichever way they choose. If collecting, I ask for ID making sure it matches the PayPal ID. If in doubt, I'll phone PayPal before releasing the goods.

Sellers can do what they want but you cannot list an item for sale without accepting eBay's terms of offering PayPal as an option to pay. If a seller doesn't want to accept PayPal, sell on FB or Gumtree.

supertouring

2,228 posts

262 months

Friday 26th June 2020
quotequote all
If he wants to pay with Paypal but collect it in person, then it is a scam or the person has made a mistake.

Contact buyer, tell them the score and either refund and ask them to collect or cancel the transaction all together.

With ebay, you often have to deal with lots of idiots, so if you assume this with every transaction it may help you resolve the situation without going insane.

Good luck

vikingaero

13,274 posts

198 months

Friday 26th June 2020
quotequote all
maz8062 said:
I've been scammed and lost £500. The buyer bought an American Fridge off me - paid by PayPal and arranged for a "driver" to collect the fridge. An hour after collection the transaction was reported as fraudulent, and because I didn't have proof of delivery I had no Seller protection. I was gutted.

That said, I allow buyers to finance their purchase whichever way they choose. If collecting, I ask for ID making sure it matches the PayPal ID. If in doubt, I'll phone PayPal before releasing the goods.

Sellers can do what they want but you cannot list an item for sale without accepting eBay's terms of offering PayPal as an option to pay. If a seller doesn't want to accept PayPal, sell on FB or Gumtree.
Maz,

I'm pretty shocked that you've been scammed once by a PayPal/Collection item and still allow people to use PayPal/Collection but think that ID will protect you. Ho hum. Your risk.

The bottom line I would say to everyone is: NO PAYPAL for collection items. Ever.

For those that don't know the scam, it's this:

I bid on an item or click Buy It Now.

I pay by PayPal using a hijacked account/stolen card.

I turned up to collect (and show you ID or sign a receipt or appear on video - whatever hoops you want). I now have your item.

A few days later PayPal reverse the funds on your account because I used a stolen card to pay for it,.

You open up a case and say that I collected, signed 1001 documents, you have me on video etc etc.

Paypal: No proof of posting and delivery signature - no refund. [Repeat] [Repeat] [Repeat]