Ebay question
Author
Discussion

silverfoxcc

Original Poster:

8,403 posts

174 months

Monday 26th October 2020
quotequote all
Put a mirror up for sale

Mentioned twice that it is collection only

Just looked at the site and some twonk has bought it and added 32.00 for p+p


Can i refund it as he obviously didn't read Coolection only or will ebay side with him?

Narcisus

9,071 posts

309 months

Monday 26th October 2020
quotequote all
silverfoxcc said:
Put a mirror up for sale

Mentioned twice that it is collection only

Just looked at the site and some twonk has bought it and added 32.00 for p+p


Can i refund it as he obviously didn't read Coolection only or will ebay side with him?
Yeah just refund and say as states in listing collection only please message so we can arrange a mutually agreeable time to collect ... Happens to me all the time .... When they say sorry I cant you can then safely cancel the listing as buyer has asked me to cancel...

Edit to say did you put cash on collection in listing ? You dont want anyone collecting and paying via paypal ...

Edited by Narcisus on Monday 26th October 20:29

silverfoxcc

Original Poster:

8,403 posts

174 months

Monday 26th October 2020
quotequote all
Ahhh that i didn't!!

Still i will get back to him refund it and tell him Collection and cash

Should put an end to it?

Narcisus

9,071 posts

309 months

Monday 26th October 2020
quotequote all
silverfoxcc said:
Ahhh that i didn't!!

Still i will get back to him refund it and tell him Collection and cash

Should put an end to it?
Yeah word your message it so he says I can’t pick up.... I see you live on “ Mars or whatever” if it’s not practical for you to collect would you like me to cancel the sale ?

survivalist

6,124 posts

219 months

Tuesday 27th October 2020
quotequote all
Narcisus said:
...

Edit to say did you put cash on collection in listing ? You dont want anyone collecting and paying via paypal ...

Edited by Narcisus on Monday 26th October 20:29
Always used to be the case, but recently bought a collection only item where the seller insisted on PayPal.

Had no intention of ripping him off, but when I collected he used his smartphone to scan a barcode that eBay sent me following my payment for the item. As far as PayPal are concerned by allowing him to scan the barcode I could no longer log a complaint/chargeback on the grounds of the item not being received.

Seems like a decent system, surprised it took them so long.

2 sMoKiN bArReLs

32,006 posts

264 months

Tuesday 27th October 2020
quotequote all
silverfoxcc said:
Just looked at the site and some twonk has bought it and added 32.00 for p+p
How on earth did he do that?

2 sMoKiN bArReLs

32,006 posts

264 months

Tuesday 27th October 2020
quotequote all
2 sMoKiN bArReLs said:
silverfoxcc said:
Just looked at the site and some twonk has bought it and added 32.00 for p+p
How on earth did he do that?
Are you sure that you hadn't ticked the eBay GSP programme? Can't think how else shipping could be added?

2 sMoKiN bArReLs

32,006 posts

264 months

Tuesday 27th October 2020
quotequote all
£32 is about the price for a far away country via eBay GSP.

Is the customer in Mexico or somewhere?

Narcisus

9,071 posts

309 months

Tuesday 27th October 2020
quotequote all
survivalist said:
Narcisus said:
...

Edit to say did you put cash on collection in listing ? You dont want anyone collecting and paying via paypal ...

Edited by Narcisus on Monday 26th October 20:29
Always used to be the case, but recently bought a collection only item where the seller insisted on PayPal.

Had no intention of ripping him off, but when I collected he used his smartphone to scan a barcode that eBay sent me following my payment for the item. As far as PayPal are concerned by allowing him to scan the barcode I could no longer log a complaint/chargeback on the grounds of the item not being received.

Seems like a decent system, surprised it took them so long.
Nice one I’ll check that out !

2 sMoKiN bArReLs

32,006 posts

264 months

Tuesday 27th October 2020
quotequote all
But, op, even if you did make a muddle of your listing (text saying one thing, offer saying another) you can still cancel the order.

All you risk is the chance of a negative feedback.

Narcisus

9,071 posts

309 months

Tuesday 27th October 2020
quotequote all
2 sMoKiN bArReLs said:
But, op, even if you did make a muddle of your listing (text saying one thing, offer saying another) you can still cancel the order.

All you risk is the chance of a negative feedback.
And a strike on your account ...

2 sMoKiN bArReLs

32,006 posts

264 months

Tuesday 27th October 2020
quotequote all
Narcisus said:
And a strike on your account ...
Not if it’s a genuine error.

2 sMoKiN bArReLs

32,006 posts

264 months

Wednesday 28th October 2020
quotequote all
OP, how did it work out?

2 sMoKiN bArReLs

32,006 posts

264 months

Thursday 19th August 2021
quotequote all
2 sMoKiN bArReLs said:
OP, how did it work out?
Are we never to know? scratchchin

23.7

28,973 posts

212 months

Thursday 19th August 2021
quotequote all
I've given up on ebay now, the fee structure makes it expensive.

Facebook market place is free, if no interest then boost listing for a tenner. I managed to sell a £1200 settee this way.. Heaven knows what eBay would have charged.

Narcisus

9,071 posts

309 months

Thursday 19th August 2021
quotequote all
Now I’ve had a few sales without problem with the new payment system it’s pretty much business as usual for me.

I only sell when they have cheap FFV weekends which recently has been about every 2 weeks. They dont appear to do the £1 FFV anymore but the 80% deals are good enough for me.

One this weekend in fact.

neilr

1,587 posts

292 months

Thursday 19th August 2021
quotequote all
Sorry for the thread hiijack but can anyone who sells regularly on ebay point me to any up to date links that walk you though selling on there ie how to avoid the pitfalls of idiots trying to scam you etc etc.

I've got a load of stuff i want to sell (no electonics or computers so that should minmise the scammers hopefully), I know ebay isnt the only game in town anymore but ithey are stlll the biggest. I feel grubby even contemplating using them to sell but there you are. I should say that ive never sold anything on there so have zero experience of selling on ebay. thanks!

2 sMoKiN bArReLs

32,006 posts

264 months

Thursday 19th August 2021
quotequote all
neilr said:
Sorry for the thread hiijack but can anyone who sells regularly on ebay point me to any up to date links that walk you though selling on there ie how to avoid the pitfalls of idiots trying to scam you etc etc.

I've got a load of stuff i want to sell (no electonics or computers so that should minmise the scammers hopefully), I know ebay isnt the only game in town anymore but ithey are stlll the biggest. I feel grubby even contemplating using them to sell but there you are. I should say that ive never sold anything on there so have zero experience of selling on ebay. thanks!
There's a "helpful" link here:
https://www.ebay.co.uk/help/selling/selling/start-...

The tip I'd give is start with low value items to get the feel for it. Also, look at other listings of similar items.

Yes, there are scammers, but the vast majority are straightforward honest people.


ColinM50

2,699 posts

204 months

Friday 20th August 2021
quotequote all
I got well and truly fekd over by ebay last year. Bought a new PV inverter for my solar panels, best part of a grand fitted and put the old one on Ebay clearly marked as not working and collection only due to size etc. and for parts only. Highest bidder at ninety quid was in Poland so initially I said no but he messaged me back saying he's a lorry driver and does regular deliveries to UK. Paid by Paypal so I thought wtf let him come and collect it

He turned up, I showed him the inverter along with the manual and he loaded it in his artic having checked he'd paid. Two days later ebay refunded him the zlotys 'cos he said it didn't work. Course it didn't .The ad said that it didn't work and I'd showed him it didn't work. Ebay wouldn't budge, says I misrepresented the item. TBH I was only going to dump it so no big loss but...............

Spare tyre

12,555 posts

159 months

Friday 20th August 2021
quotequote all
ColinM50 said:
I got well and truly fekd over by ebay last year. Bought a new PV inverter for my solar panels, best part of a grand fitted and put the old one on Ebay clearly marked as not working and collection only due to size etc. and for parts only. Highest bidder at ninety quid was in Poland so initially I said no but he messaged me back saying he's a lorry driver and does regular deliveries to UK. Paid by Paypal so I thought wtf let him come and collect it

He turned up, I showed him the inverter along with the manual and he loaded it in his artic having checked he'd paid. Two days later ebay refunded him the zlotys 'cos he said it didn't work. Course it didn't .The ad said that it didn't work and I'd showed him it didn't work. Ebay wouldn't budge, says I misrepresented the item. TBH I was only going to dump it so no big loss but...............
Yup I sold a badge from a old car on eBay, title something like

Xyz car badge, pins broken, faulty spares

Said in description that the pins on back were missing, several photos, said it was spares

Numpty buys it, then gets refunded because the pins are missing

The only stuff I sell on eBay is stuff that would end up in the bin or cash on collection outside of eBay (put a phone number in the listing somehow) I’d love to use the system properly but don’t like getting shafted