Nursing homes and greed
Discussion
As a family we currently pay £1100 a week to care for a family member. We applied as a family for continuous care allowance and have been turned down but received a nursing allowance of about £180 a week. This is paid directly to the home. I was expecting our fees to be reduced, but no the home is keeping it and 8 months back dateable. His care level has not and will not change. Is this greed or am I being unreasonable? The home never applied for it but say they would have done eventually so it’s their money. Seems wrong that they were happy with £1100 for the first 8 months, snouts in the trough as far as I’m concerned. I’ve been overruled by others to move the person, which is fair enough as their well being comes first . Any advice, thoughts appreciated.
I’ve had to step away from it as I was so wound up by it all that I ended up getting very ranty and rude to the director of operations. Especially when they said no extra services will be provided for the additional funding. I’m very polite and appreciative to the actual care staff but honestly the financial guys and girls are pure dirtbags focused on profit over care and integrity. Scumbags.
Hmm, if I'm following this correctly, you have been paying £1100 all-in for care, yes?
And now you have been granted funding for the nursing component of the care, at £180.
But you're still being billed £1100 all-in, not £920?
Got to say, that sounds very dodgy to me, but I have no idea about how this stuff actually works.
It feels like you're being done over, have they presented anything at all to say that the cost is now magically £1280 per week? Or it should have been all along but there was some kind of unannounced discount prior to now?
Where does this money come from specifically? Is there any form of feedback loop to say you think the funding is being abused?
And now you have been granted funding for the nursing component of the care, at £180.
But you're still being billed £1100 all-in, not £920?
Got to say, that sounds very dodgy to me, but I have no idea about how this stuff actually works.
It feels like you're being done over, have they presented anything at all to say that the cost is now magically £1280 per week? Or it should have been all along but there was some kind of unannounced discount prior to now?
Where does this money come from specifically? Is there any form of feedback loop to say you think the funding is being abused?
InitialDave said:
Hmm, if I'm following this correctly, you have been paying £1100 all-in for care, yes?
And now you have been granted funding for the nursing component of the care, at £180.
But you're still being billed £1100 all-in, not £920?
Got to say, that sounds very dodgy to me, but I have no idea about how this stuff actually works.
It feels like you're being done over, have they presented anything at all to say that the cost is now magically £1280 per week? Or it should have been all along but there was some kind of unannounced discount prior to now?
Where does this money come from specifically? Is there any form of feedback loop to say you think the funding is being abused?
That’s it. They state in their contract any funding they apply for is theirs. Thing is they never bothered to apply, the family applied for it, the home was actually totally incompetent on the day of assessment, it was laughable and no wonder we didn’t get full funding. The care quality commission was horrified at the homes incompetence at the online meeting.And now you have been granted funding for the nursing component of the care, at £180.
But you're still being billed £1100 all-in, not £920?
Got to say, that sounds very dodgy to me, but I have no idea about how this stuff actually works.
It feels like you're being done over, have they presented anything at all to say that the cost is now magically £1280 per week? Or it should have been all along but there was some kind of unannounced discount prior to now?
Where does this money come from specifically? Is there any form of feedback loop to say you think the funding is being abused?
Mikebentley said:
The greed is indeed great. I’m fed up seeing care home owners saying how hard it is for them. They are in it for one reason…..profit which is fine but let’s not pretend they’re all Mother Theresa.
What is the solution for this because I wouldnt go into a business to break even, but if i have the stress of managing 10-20-30 50 staff I would want paid well for it.vulture1 said:
What is the solution for this because I wouldnt go into a business to break even, but if i have the stress of managing 10-20-30 50 staff I would want paid well for it.
Charging what you need to so you cover all this is one thing.Simply pocketing money intended to help fund some of this charge as if it's a nice little bonus is quite another.
Bob-iylho said:
As a family we currently pay £1100 a week to care for a family member. We applied as a family for continuous care allowance and have been turned down but received a nursing allowance of about £180 a week. This is paid directly to the home. I was expecting our fees to be reduced, but no the home is keeping it and 8 months back dateable. His care level has not and will not change. Is this greed or am I being unreasonable? The home never applied for it but say they would have done eventually so it’s their money. Seems wrong that they were happy with £1100 for the first 8 months, snouts in the trough as far as I’m concerned. I’ve been overruled by others to move the person, which is fair enough as their well being comes first . Any advice, thoughts appreciated.
We have been through this with MIL so I know what you are going through and the frustrations.First of all, it may be worth looking at using a specialist solicitor to look at the NHS Continuing Care funding for the appeal - the process is deliberately hard and many fail at the first application. We used a firm in Cardiff which has two Male names beginning with H and J in it.
They did it for no win no fee and they got MIL £30,000 (net) back in backdated fees. Please have a look.
Also I would suggest a strongly worded complaint to the Nursing Home as IIRC, the home is under an obligation to reduce the fees. We had similar issues and ended up in court with it all. Needless to say we won our case.
My mum gets funded nursing care from govt and care home does deduct from her bill thankfully. I wasn’t expecting to get this as we were told that if she was assessed as needing nursing care then care home would provide it and charge for it. Either they will give me a catch up bill or she was already paying for nursing before we got the FNC from govt.
Smoke and mirrors and hard to follow. Mum is paying over 1500 per week
Smoke and mirrors and hard to follow. Mum is paying over 1500 per week
vulture1 said:
I don't know about nursing homes but nurserys hardly make any money. ratio of staff to babies was a legal limit of 1-3 todler 1-5 and preschool 1-8 iirc.
Nurseries in central/suburban Bristol are charging £70-80 for a full day (0800-1800). If they’re not making a good profit there is something fundamentally wrong given most staff will be on £16-22k pavulture1 said:
I don't know about nursing homes but nurserys hardly make any money. ratio of staff to babies was a legal limit of 1-3 todler 1-5 and preschool 1-8 iirc.
The place our kids went had shareholders funds (across two sites) of nearly 2 million in 2019… and only one shareholder.
vulture1 said:
I don't know about nursing homes but nurserys hardly make any money. ratio of staff to babies was a legal limit of 1-3 todler 1-5 and preschool 1-8 iirc.
I worked in nursing homes for years. On average for a ward of 8 you would have 3 staff 2 care assistants and a nurse. The worst I ever seen was me and a care assistant to 28 residents on a nightshift we had to do meds and get everyone to bed on a dementia unit in a home that charges £1250 per week per resident.Gassing Station | The Lounge | Top of Page | What's New | My Stuff