Limiting petrol to a doctor
Limiting petrol to a doctor
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threespires

Original Poster:

4,432 posts

234 months

Wednesday 29th September 2021
quotequote all
Many years ago during a similar fuel crisis I was down to around 50 gallons left in the storage tank. So I limited fuel to account customers only and a limit of 2 gallons per customer.
A doctor customer got very angry with me and insisted that I allow him to fill his tank.
I refused, served him his 2 gallons and off he went with a lot of choice words hurled at me. He closed his account the next day.

I think I did the right thing, what do PH'ers think?

Badda

3,632 posts

105 months

Wednesday 29th September 2021
quotequote all
Have you been wracked with guilt ever since? Odd thread.

valiant

13,357 posts

183 months

Wednesday 29th September 2021
quotequote all
I think you’ve got to let it go.


mac96

5,750 posts

166 months

Wednesday 29th September 2021
quotequote all
threespires said:
Many years ago during a similar fuel crisis I was down to around 50 gallons left in the storage tank. So I limited fuel to account customers only and a limit of 2 gallons per customer.
A doctor customer got very angry with me and insisted that I allow him to fill his tank.
I refused, served him his 2 gallons and off he went with a lot of choice words hurled at me. He closed his account the next day.

I think I did the right thing, what do PH'ers think?
I am guessing that this goes back to the days when GPs made house calls. Even so, I think you were right. It was not up to you to judge who was (in the current jargon) a 'key' worker.

threespires

Original Poster:

4,432 posts

234 months

Wednesday 29th September 2021
quotequote all
Badda said:
Have you been wracked with guilt ever since? Odd thread.
Yes, this current crisis has reminded me of the situation.
Why is it odd?

Biggus thingus

1,358 posts

67 months

Wednesday 29th September 2021
quotequote all
Account customers at a petrol station?

Did these fill up and just stick it on the account prior the crisis?

Regular customer I can understand

eharding

14,648 posts

307 months

Wednesday 29th September 2021
quotequote all
Grandad, what's a "gallon"?

Super Sonic

12,347 posts

77 months

Wednesday 29th September 2021
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Which fuel crisis was this? There've been a few!

Earthdweller

17,917 posts

149 months

Wednesday 29th September 2021
quotequote all
Biggus thingus said:
Account customers at a petrol station?

Did these fill up and just stick it on the account prior the crisis?

Regular customer I can understand
Yep, I live in the middle of nowhere our local petrol station is also the local shop, hardware/farm supplies etc

I have an account there and am always asked if I want to put the fuel on the account, I have done once or twice


bitchstewie

64,412 posts

233 months

Wednesday 29th September 2021
quotequote all
Genuine question.

Assuming you're just normal private individuals do they let you have an account just because you're in the middle of nowhere?

Does it stop you just paying for stuff each time you go in?

Earthdweller

17,917 posts

149 months

Wednesday 29th September 2021
quotequote all
bhstewie said:
Genuine question.

Assuming you're just normal private individuals do they let you have an account just because you're in the middle of nowhere?

Does it stop you just paying for stuff each time you go in?
I’ve no idea laugh

When I moved here I was getting a lot of stuff from the hardware doing the house up, they said we’ll set up an account for you

Since then I can get a pint of milk on account if I wanted, not just fuel

I do just tend to pay for fuel or milk though

Most of the locals seem to have an account

It’s kind of old fashioned, pumps on the side of the road

Bacon Is Proof

5,740 posts

254 months

Wednesday 29th September 2021
quotequote all
eharding said:
Grandad, what's a "gallon"?
8 pints.
You're barred.

West17

201 posts

184 months

Wednesday 29th September 2021
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Can’t help the Op but I worked in a small town garage in the late 1980s. We still served the fuel and just about every customer was an account customer.

Many of them were elderly and asked for the oil and tyre pressures to be checked each visit. Probably took about 15 minutes to serve each customer!

Changed days.


threespires

Original Poster:

4,432 posts

234 months

Wednesday 29th September 2021
quotequote all
West17 said:
Can’t help the Op but I worked in a small town garage in the late 1980s. We still served the fuel and just about every customer was an account customer.

Many of them were elderly and asked for the oil and tyre pressures to be checked each visit. Probably took about 15 minutes to serve each customer!

Changed days.
It was a similar place.

johnpsanderson

733 posts

223 months

Wednesday 29th September 2021
quotequote all
threespires said:
Many years ago during a similar fuel crisis
Suez? Surely you can’t be that old?

Our family business was a small town garage (filling station/workshop/body shop/dealership/van hire) until the early 90s. I remember going in on Sunday morning (it being the days when everything was closed on a Sunday!) and helping Dad by bagging up the coins and bundling up the notes to be taken to the bank. Some weeks I was allowed to drive something off the used car section around the forecourt, aged 6 or 7.

Like an automotive James Herriot he has fantastic, barely believable, stories about the customers. One chap, a local financial advisor, tried to pay off his account one month with sheet after sheet of postage stamps. Not long after a series of local post office robberies…

Superleg48

1,525 posts

156 months

Wednesday 29th September 2021
quotequote all
eharding said:
Grandad, what's a "gallon"?
Approximately 4.4 litres, Toby. Now go and play with your train set.

threespires

Original Poster:

4,432 posts

234 months

Wednesday 29th September 2021
quotequote all
johnpsanderson said:
threespires said:
Many years ago during a similar fuel crisis
Suez? Surely you can’t be that old?

Our family business was a small town garage (filling station/workshop/body shop/dealership/van hire) until the early 90s. I remember going in on Sunday morning (it being the days when everything was closed on a Sunday!) and helping Dad by bagging up the coins and bundling up the notes to be taken to the bank. Some weeks I was allowed to drive something off the used car section around the forecourt, aged 6 or 7.

Like an automotive James Herriot he has fantastic, barely believable, stories about the customers. One chap, a local financial advisor, tried to pay off his account one month with sheet after sheet of postage stamps. Not long after a series of local post office robberies…
Good story.
Not Suez, mid '80's.

Drawweight

3,494 posts

139 months

Wednesday 29th September 2021
quotequote all

Getting back on topic of course you did the right thing.

The extra you put in his tank might be needed for someone else who’s need is just as great.

ChocolateFrog

34,954 posts

196 months

Wednesday 29th September 2021
quotequote all
You'd probably lose less customers and piss fewer people off by just closing when you've run out rather than rationing but I guess you can sleep easy knowing you made an effort to be more equitable, or maybe not if you're still thinking about it.

Beyond Rational

3,544 posts

238 months

Wednesday 29th September 2021
quotequote all
Was the last 50 gallons from a probably old fashioned tank actually worth having?