eBay fees - buyer wants to cancel
Discussion
Don't use ebay much do not an expert.
Had a listing and sold through Buy it Now - buyer paid straight away and was due to collect tomorrow.
Amy account shows I've been credited about 87% of the sale value so I guess that's the fees.
Now they say they don't want it... annoying but no problem.
But.. if I got in to the item, click cancel, select reason as Buyer asked to cancel and yes I want to relist, it says I'll be refunding them the full value yet I only only received 87% of that value.
So the sale has fallen through due to some utter halfwit buyer that can't read a listing properly, yet I've got the pay the fees? Is that right??
Ebay app not very clear on this at all, so maybe I'm missing something obvious.
Had a listing and sold through Buy it Now - buyer paid straight away and was due to collect tomorrow.
Amy account shows I've been credited about 87% of the sale value so I guess that's the fees.
Now they say they don't want it... annoying but no problem.
But.. if I got in to the item, click cancel, select reason as Buyer asked to cancel and yes I want to relist, it says I'll be refunding them the full value yet I only only received 87% of that value.
So the sale has fallen through due to some utter halfwit buyer that can't read a listing properly, yet I've got the pay the fees? Is that right??
Ebay app not very clear on this at all, so maybe I'm missing something obvious.
The 12.8% final value fee will be refunded by eBay but the 0.30 fixed fee will not. In material terms it is not worth bothering about but it is galling that because a buyer changed their mind, or in my recent cases, didn’t read that the item was collection only and they lived at the other end of the country, that the seller loses out.
The spinner of plates said:
Yeah figured it all out.
Agree it's annoying that as a seller you pay small fees due to a halfwit buyer.
I sold a lego set on ebay recently, buyer pays then asks to cancel as change of mind so I cancel sale, a day later buyer buys it again, I sit on it for a couple of days just in case then send it out, two week later buyer asks to return it as a change of mind!Agree it's annoying that as a seller you pay small fees due to a halfwit buyer.
I accepted the return as I try to maintain my ebay reputation and fair enough all the pieces came back fine but still massively bugged me.
When doing business on eBay you have to accept there's a lot of very weird people out there
Jamescrs said:
I sold a lego set on ebay recently, buyer pays then asks to cancel as change of mind so I cancel sale, a day later buyer buys it again, I sit on it for a couple of days just in case then send it out, two week later buyer asks to return it as a change of mind!
I accepted the return as I try to maintain my ebay reputation and fair enough all the pieces came back fine but still massively bugged me.
When doing business on eBay you have to accept there's a lot of very weird people out there
Ha, crazy! At the risk of derailing this thread, I had something similar last week. Buyer purchased a sticker, where you pick the size you want, I make to order. Buyer receives sticker, in the size they ordered, then messages, "It's tiny", I suggest they send it back for a refund but they have already stuck it up?!? They then leave negative saying, "It's too small", then 24 hours later messages again, "Hello how can I buy this, it won't let me", wanting to buy the exact same thing again!!? I'd blocked them from buying anything else though. Ebay seems to bring out the crazies.I accepted the return as I try to maintain my ebay reputation and fair enough all the pieces came back fine but still massively bugged me.
When doing business on eBay you have to accept there's a lot of very weird people out there
zedx19 said:
Jamescrs said:
I sold a lego set on ebay recently, buyer pays then asks to cancel as change of mind so I cancel sale, a day later buyer buys it again, I sit on it for a couple of days just in case then send it out, two week later buyer asks to return it as a change of mind!
I accepted the return as I try to maintain my ebay reputation and fair enough all the pieces came back fine but still massively bugged me.
When doing business on eBay you have to accept there's a lot of very weird people out there
Ha, crazy! At the risk of derailing this thread, I had something similar last week. Buyer purchased a sticker, where you pick the size you want, I make to order. Buyer receives sticker, in the size they ordered, then messages, "It's tiny", I suggest they send it back for a refund but they have already stuck it up?!? They then leave negative saying, "It's too small", then 24 hours later messages again, "Hello how can I buy this, it won't let me", wanting to buy the exact same thing again!!? I'd blocked them from buying anything else though. Ebay seems to bring out the crazies.I accepted the return as I try to maintain my ebay reputation and fair enough all the pieces came back fine but still massively bugged me.
When doing business on eBay you have to accept there's a lot of very weird people out there
Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
Spare tyre said:
I sold an old wooden trailer. Put measurements in writing in feet and inches, pics of tape measure extended and a kids bike in it for scale
Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
And nothing is ever their fault. These sort of people also have a knack for turning their problem into your problem. I never gave much thought as to how stupid the average person was until I tried selling things through eBay and Facebook. Now I have realised what the average person is like now I no longer have the energy to list anything as I don't want to deal with them ever again.Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
Joey Deacon said:
Spare tyre said:
I sold an old wooden trailer. Put measurements in writing in feet and inches, pics of tape measure extended and a kids bike in it for scale
Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
And nothing is ever their fault. These sort of people also have a knack for turning their problem into your problem. I never gave much thought as to how stupid the average person was until I tried selling things through eBay and Facebook. Now I have realised what the average person is like now I no longer have the energy to list anything as I don't want to deal with them ever again.Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
Spare tyre said:
I sold an old wooden trailer. Put measurements in writing in feet and inches, pics of tape measure extended and a kids bike in it for scale
Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
Perhaps when he saw your user name, he may have assumed one would come with it? Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
Wacky Racer said:
Spare tyre said:
I sold an old wooden trailer. Put measurements in writing in feet and inches, pics of tape measure extended and a kids bike in it for scale
Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
Perhaps when he saw your user name, he may have assumed one would come with it? Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
I Was also meant to say metric and imperial measurements. I don’t think I could work in retail or similar
The spinner of plates said:
Joey Deacon said:
Spare tyre said:
I sold an old wooden trailer. Put measurements in writing in feet and inches, pics of tape measure extended and a kids bike in it for scale
Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
And nothing is ever their fault. These sort of people also have a knack for turning their problem into your problem. I never gave much thought as to how stupid the average person was until I tried selling things through eBay and Facebook. Now I have realised what the average person is like now I no longer have the energy to list anything as I don't want to deal with them ever again.Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
Camelot1971 said:
The spinner of plates said:
Joey Deacon said:
Spare tyre said:
I sold an old wooden trailer. Put measurements in writing in feet and inches, pics of tape measure extended and a kids bike in it for scale
Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
And nothing is ever their fault. These sort of people also have a knack for turning their problem into your problem. I never gave much thought as to how stupid the average person was until I tried selling things through eBay and Facebook. Now I have realised what the average person is like now I no longer have the energy to list anything as I don't want to deal with them ever again.Numpty turns up and then moans it’s not big enough for 4 adult bikes and starts getting upset that I had wasted their time. Also unhappy that I had not mentioned the lack of spare wheel.
How these people get through life is beyond me
Gassing Station | The Lounge | Top of Page | What's New | My Stuff