Teen son stealing money
Teen son stealing money
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Discussion

croyde

Original Poster:

25,687 posts

254 months

Thursday 6th April 2023
quotequote all
Far wider issues here, which I don't want to go into but need some techy info.

How is it possible?

His mum says that he stole £150 the other night using her First Direct app on her phone.

She claims that he used the face ID on her whilst she was asleep.

I thought that to send money to a new account you also needed the security code?

Last night he took £100 by setting up a PayPal account connected to her bank card.

Is it really that easy to do?

I only ask as I'm incredulous and wonder if she is the one making things up.

Although saying that, ages ago, the older boy found a way of charging PlayStation stuff to the long number of the SIM card on her boyfriend's phone frown

Edited by croyde on Thursday 6th April 09:09

Greshamst

2,461 posts

144 months

Thursday 6th April 2023
quotequote all
Face ID is treated as a strong level of authentication. And even if you did need a code, if he has her phone, then he’ll have access to any security codes that would be sent.

And setting up a linked PayPal would be possible, if he has access to her phone.

Get her to update her pins, and require eyes to be open for faceID.


Truckosaurus

12,972 posts

308 months

Thursday 6th April 2023
quotequote all
Not sure about First Direct, but with other banks you can certainly send small amounts (ie, sub £1000) from the apps to new payees without going through lots of additional security (my main account is with NatWest and I recently had to do a transfer that need the card reader to generate a code, but the battery was flat so I just did in in two transactions over two days).

If you had access to the physical bank card then I can't see why you couldn't setup paypal against it. The card holder would find out fairly quickly, as sounds like is the case here.

croyde

Original Poster:

25,687 posts

254 months

Thursday 6th April 2023
quotequote all
So disturbingly easy if she has left her phone lying around, along with her bank cards.

Blimey!

ChocolateFrog

34,954 posts

197 months

Thursday 6th April 2023
quotequote all
croyde said:
So disturbingly easy if she has left her phone lying around, along with her bank cards.

Blimey!
Well it sounds like he's sneaking into her bedroom so where is she supposed to put her phone.

V1nce Fox

5,508 posts

92 months

Thursday 6th April 2023
quotequote all
If this is genuinely what's happened and he thinks it's ok to steal, a much bigger conversation than just security settings and so on needs to happen.

How old is he?

Cudd Wudd

1,116 posts

149 months

Thursday 6th April 2023
quotequote all
croyde said:
So disturbingly easy if she has left her phone lying around, along with her bank cards.

Blimey!
I've no Idea, but having read quite a few posts from you about her before, I'd be approaching with a large dose of skepticism. Especially if she's asking you to help with the funds.

anonymous-user

78 months

Thursday 6th April 2023
quotequote all
Cudd Wudd said:
Especially if she's asking you to help with the funds.
100% this

Surely you would just turn off face recognition and change your pin if this is happening?

Alorotom

12,697 posts

211 months

Thursday 6th April 2023
quotequote all
I would actually be inclined to:

1) Change the passcode(s)
2) Remove FaceID completely and then re-set it up - he may have added his own face to the security system (this is easily done under the "Alternative Appearance" functionality
3) Make sure that "Require Attention" is activated so its not just eyes open, but eyes open looking at the FaceID sensor(s)

I would also stop access to all items when locked (control centre / widgets / Siri / etc.)

kiethton

14,514 posts

204 months

Thursday 6th April 2023
quotequote all
V1nce Fox said:
If this is genuinely what's happened and he thinks it's ok to steal, a much bigger conversation than just security settings and so on needs to happen.
This

mikey_b

2,533 posts

69 months

Thursday 6th April 2023
quotequote all
croyde said:
Far wider issues here, which I don't want to go into but need some techy info.

How is it possible?

His mum says that he stole £150 the other night using her First Direct app on her phone.

She claims that he used the face ID on her whilst she was asleep.

I thought that to send money to a new account you also needed the security code?

Last night he took £100 by setting up a PayPal account connected to her bank card.

Is it really that easy to do?

I only ask as I'm incredulous and wonder if she is the one making things up.

Although saying that, ages ago, the older boy found a way of charging PlayStation stuff to the long number of the SIM card on her boyfriend's phone frown

Edited by croyde on Thursday 6th April 09:09
I tested just now and struggled to get the iphone to unlock without having my eyes open. However you can unlock it with the code anyway, so maybe he just knows the code. Kids can be very quick to learn things and guess them - my kids worked out the code for ScreenTime on their ipads and it was a while before we really noticed they were still using them beyond the officially allowed time limits.

Regarding the sending of money from her account to his, surely the most likely explanation is that she already has his account saved in her FirstDirect app? If FaceID is not configured to 'require attention' then to unlock the phone and open the app might well only take a few seconds, and because he's already in there as an existing payee, not require further codes after that. I just sent a £1 payment to our joint account from my personal one, the only time it needed FaceID or a code was when first opening the banking app for my personal account.

My best guess is that either FaceID isn't configured correctly, or he knows the code. And it's probably the same code for the banking app and PayPal as to unlock the phone, which is dumb but extremely common. Either way, as already mentioned, if it's happening at all then you need two long chats, one with his mum about security, and another with him about more serious matters.

Grumps.

17,561 posts

60 months

Thursday 6th April 2023
quotequote all
Faceid does not work with eyes closed.

There seems to be a lot more to this, or not!

Mr Happy

5,829 posts

244 months

Thursday 6th April 2023
quotequote all
OP didn't say it was an iphone, plenty of android phones have face unlock, and they may sacrifice security (eyes open / attentive) for speed of unlock.

snuffy

12,562 posts

308 months

Thursday 6th April 2023
quotequote all
Alorotom said:
I would actually be inclined to:

1) Change the passcode(s)
2) Remove FaceID completely and then re-set it up - he may have added his own face to the security system (this is easily done under the "Alternative Appearance" functionality
3) Make sure that "Require Attention" is activated so its not just eyes open, but eyes open looking at the FaceID sensor(s)

I would also stop access to all items when locked (control centre / widgets / Siri / etc.)
You can't change biometric setting without entering a PIN or Password. So even if you had someone's unlocked phone, you can't register your own face or fingerprint without first entering the PIN/Password.


Granadier

1,158 posts

51 months

Thursday 6th April 2023
quotequote all
I don't like the idea of having a banking app that gives instant access to my finances to anyone who gets into my phone. So I don't use apps for banking (or Paypal or Amazon). I use online banking through the browser, which is set to not remember my password and 16-digit username, so anyone would have to know these and manually type them in.

Having said that, as others have said, the main issue here is not cybersecurity but more fundamental concerns of honesty, trust and ethics within a family.

V8covin

9,471 posts

217 months

Thursday 6th April 2023
quotequote all
Granadier said:
I don't like the idea of having a banking app that gives instant access to my finances to anyone who gets into my phone. So I don't use apps for banking (or Paypal or Amazon). I use online banking through the browser, which is set to not remember my password and 16-digit username, so anyone would have to know these and manually type them in.

Having said that, as others have said, the main issue here is not cybersecurity but more fundamental concerns of honesty, trust and ethics within a family.
None of my banking apps give instant access.
They require fingerprint or passcodes,sometimes both

ZedLeg

12,278 posts

132 months

Thursday 6th April 2023
quotequote all
AJZ1 said:
The Face ID thing sounds complete rubbish, i just tried on my phone and it woudnt unlock without my eyes open.
Unless she sleeps on her back with her eyes open it doesnt seem possible
Aye, I'd question that. My face ID only works with my whole face, eyes open. I've only ever seen the unlocking an unconscious persons phone with face id thing on TV.

snuffy

12,562 posts

308 months

Thursday 6th April 2023
quotequote all
V8covin said:
None of my banking apps give instant access.
They require fingerprint or passcodes,sometimes both
And also, if you have contactless payment set up, it must be locked. So if you have setup contactless payment, and then remove the lock, the payment method is instantly removed and you have to set it up again.


Funk

27,390 posts

233 months

Thursday 6th April 2023
quotequote all
croyde said:
So disturbingly easy if she has left her phone lying around, along with her bank cards.

Blimey!
Make sure to ensure that the phone is set NOT to show notification contents when locked as it will display one-time security codes etc otherwise.. FaceID should require eyes to be open to work.

ecs

1,414 posts

194 months

Thursday 6th April 2023
quotequote all
Face ID requires eyes open and checks you're conscious by looking for the correct type of eye movement (amongst other things), so it won't work if you're asleep or dead.

More likely, he knows the phone PIN which is used as a fallback when Face ID is unavailable.