Delivery Update

[EmailAddress]

The initial message was deleted from this topic on 07 November 2023 at 11:44

[Freakuk]

I get this occasionally from Amazon, frankly they are hopeless. Two properties which have similar names but they don't bother to check the address and deliver my stuff to the other property.

I've caught the driver several times as he is leaving only to blame the app, and even tried to deliver the packages for me and the other property to me, only for me to point out the obvious.... different address mate. It was EVEN the same driver.

[cheesejunkie]

Have had a thank you for your return message without the parcel ever being delivered.

On one occasion I’d used an offer code and the offer was no longer valid. I wrote to the vendor and they sorted without any bother. But I’ve extremely low opinions of the delivery driver.

I know some local delivery drivers and they’re not all a bad bunch by any measure but company targets can turn some into mercenaries. Including it being more profitable not to deliver an item in some cases.

[mmm-five]

I sent an Easter hamper to friends in deepest Hobbiton, and got an email from the delivery company saying my friends had notified them that they wouldn't be in and had arranged to pick it up from the depot instead.

Great I thought, until my friend called me today and told me a big, sodden cardboard box was left at their front door for who knows how many days and they only got back from London last night...and they'd not received any delivery notification at all, never mind changing their delivery option.

Waiting for them to check the contents before getting on to Hotel Chocolat to replace anything damaged/spoilt.

[abzmike]

It's annoying when it happens to you, but (according to the internet) there were approximately 4,171,000,000 parcels delivered in the UK in 2021. A few are bound to go awry. My address is not totally wasy to find, but aside from the occasional one that ends up in next door's greenhouse, I can recall the last time one was a real issue.

[Grumps.]

Most companies on Amazon provide a delivery date/window, although i suspect tat bought from China will be a lottery as to when/if it arrives.

[motco]

Herpes delivered a package of items to be kept dry and that were fragile. When the driver, who was sitting in his van looking at Google maps for his next delivery, was challenged about its whereabouts he said "with your next-door neighbour" I have only one next door neighbour and she's rarely in her house to accept her own parcels and has a secure parcel locker so I wasn't optimistic of getting mine that evening. Nevertheless I went in through her front gate and there was my parcel fifteen metres from her parcel locker, on the lawn just inside her front gate - lying in a layer of snow in the dark in an unlit road!

[StevieBee]

A few years ago, some colleagues discovered an interesting loophole in Amazon deliveries for booze.

One chap ordered around £800 worth of booze for his brother's wedding only to discover that someone else had already purchased what they needed. He contacted Amazon to return the order and received a refund and return slip but was never collected. He chased several times and was eventually told that in order to return the items either needed to be licensed (or something along those lines). He was advised that if he no longer needed the items to 'dispose of them himself responsibly!' Three others tried the same and received the same result - apart from the last chap who was crestfallen when the delivery guy turned up to collected his 'unwanted items' - Amazon having obviously closed the loophole.

I'm still not sure as to the morality of my then colleagues. They ordered in good faith and said for the items but knew that they would get a refund and keep the stash.