eBay seller cancels order for non payment
eBay seller cancels order for non payment
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Discussion

Teddy Lop

Original Poster:

8,301 posts

91 months

Saturday 9th December 2023
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Sorry not sure what correct forum should be. As per title - bought something, agreed with seller to pay cash on collection and due to collect today and noticed he's done this, I guess to skip his fees, but does this affect my rating?

Jamescrs

5,946 posts

89 months

Saturday 9th December 2023
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There will be a mark against your account with eBay but in reality it doesn't make any difference because I know as a regular eBay seller there are some genuinely shockingly bad buyers on eBay and eBay just let them carry on so I wouldn't lose sleep over it.

If the seller is still expecting you to turn up and you buy then the seller will be in trouble with eBay because they will penalise the seller. eBay favour buyers massively but hammer sellers as a business model now, it's a shame there isn't any decent competition for them

gotoPzero

20,087 posts

213 months

Saturday 9th December 2023
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How much is it for?


Stupot123

418 posts

132 months

Saturday 9th December 2023
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Obviously don’t have any detail re what the item is, but I would be tempted to pull the plug on the deal and report to eBay,

If you go and pay cash for the item outside eBay you don’t have any comeback as the buyer protection you would have had is gone.

Plus it’s a bit of a dodgy thing for the seller to do, so if they are happy to sail close to the wind on that aspect they could be dodgy in others. Moral hazard I believe is the phrase.

thebraketester

15,562 posts

162 months

Saturday 9th December 2023
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EBay is as bad as Facebook market place these days.

WCZ

11,323 posts

218 months

Monday 11th December 2023
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ebay just isn't worth using now anymore and lots of people have stopped using it

just an insane amount of scammers now abusing the algorithm that automaticalled sides with the buyer

QJumper

3,238 posts

50 months

Monday 11th December 2023
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I've found ebaay to be pretty fair, both as a buyer and a seller.

The only recent issue I had was with a buyer complaining about an ipad and wanting a refund because it was too slow. I phoned ebay and they told me I could refuse the request as it was an old model ipad, it worked, and would be expected to be slower than newer ones.

Oddly enough, the one category in which never get any hassle, or awkard buyers, is fishing tackle.

WCZ

11,323 posts

218 months

Monday 11th December 2023
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I've never had the chance to refuse a request for a refund before, it just automatically gets opened then despite providing irruftable evidence will always get automaticalled sided with the buyer

2 sMoKiN bArReLs

31,855 posts

259 months

Monday 11th December 2023
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Teddy Lop said:
but does this affect my rating?
I'd say not. When you make a cancellation the drop down box offers you (something like) buyer asked to cancel, item is out of stock or broken, there was a mistake in the listing.

In the "old days" as a seller you opened a "case". This was what got a strike against you, not that that counted for much.

r3g

3,750 posts

48 months

Monday 11th December 2023
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If I recall correctly you can't cancel a sold item due to non-payment until 14 days have elapsed. If that period has now elapsed and you still haven't paid, then serves you right for being a time-waster! Ebay is absolutely full of these type of people who buy stuff and then don't bother paying / give you endless excuses and delaying tactics.

2 sMoKiN bArReLs

31,855 posts

259 months

Monday 11th December 2023
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r3g said:
If I recall correctly you can't cancel a sold item due to non-payment until 14 days have elapsed. If that period has now elapsed and you still haven't paid, then serves you right for being a time-waster!
OP is paying by cash today! Silly billy biggrin

r3g

3,750 posts

48 months

Monday 11th December 2023
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2 sMoKiN bArReLs said:
r3g said:
If I recall correctly you can't cancel a sold item due to non-payment until 14 days have elapsed. If that period has now elapsed and you still haven't paid, then serves you right for being a time-waster!
OP is paying by cash today! Silly billy biggrin
I'm aware of that, but how long has it been since the sale? Just seen on Ebay it's now 5 days before you can cancel. I would say 5 days is more than adequate time to collect the item and pay. Plus as I said, excuses and delaying tactics by buyers who don't have any intention to pay at all is common as there's no comeback on them other than a mark on their file which nobody cares about.

DKL

4,883 posts

246 months

Monday 11th December 2023
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I had this in exactly the same scenario. Won auction, agreed cash payment and a date a little while hence. in fact the vendor was delivering it on route elsewhere a month or so later. Ebay cancelled the sale as it hadn't been paid for. Sale took place as we had agreed.
There used to be an option of mark as payment sent but I'm not sure if that still exists.
As long as you and the vendor are happy I can't see it matters really.

Deranged Rover

4,434 posts

98 months

Monday 11th December 2023
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If I want something but know I'm not going to be able to collect it for a couple of weeks, I email the seller before bidding/buying to check that they're OK with this.

I've never had any problems as a result, and never had any snotty messages from either sellers or eBay themselves.

OP - the seller sounds like a prat. Report him to eBay and move on.

surveyor

18,620 posts

208 months

Monday 11th December 2023
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Given that the op says they agreed cash and presumably the collection date I’m not sure why he is getting stock..

rix

2,913 posts

214 months

Monday 11th December 2023
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QJumper said:
Oddly enough, the one category in which never get any hassle, or awkard buyers, is fishing tackle.
Spooky, just as I read the OP I was thinking that I'm not sure I can deal with the hassle of eBay to shift my late father's fishing gear, then thinking actually those that are into fishing may be the more gentlemanly sort and it might be a better outcome - glad to see my logic has some logic!