F*****G Royal Mail, Again!
F*****G Royal Mail, Again!
Author
Discussion

Short Grain

Original Poster:

3,432 posts

244 months

Thursday 14th December 2023
quotequote all
Hi All, yet another rant at lying bds at Royal Mail so if you were bored reading the last one... why not sod off and do something more interesting instead! wink

Had an item to return to Amazon so I chose to have it collected, mainly because I have another item due, which could have arrived today, if the stars had aligned favourably! They didn't but hey-ho, can't win 'em all!
Royal Mail sent me the confirmation email, 'Your collection will be between 09.27 and 12.27 on 14/11/23. Weirdly specific timing?
I woke around 5am, in fking Agony, with my right shoulder sending out wave after wave of pain, centred right on the Head of the Humerous Joint! Jesus it hurt!
I couldn't move it without groaning out loud, I couldn't let it hang down, I was out of bed by now as it even hurt to lay flat on my back. It was fine when I went to bed around 11.30 so WTAF had I done, laying awkwardly shouldn't cause this amount of pain!
After necking 2 Ibuprofen and 2 Paracetamol and making a cup of coffee, left handed, very awkward, I sat down to watch the news.

So at 09.27 , with the pain still bad, but manageable, I'm eagerly awaiting the Postman to knock to either collect, or possibly deliver, my parcel(s) Except neither thing happens. I get up to the window numerous times during the day to check on the cars that pull into the estate. I'm at the end of the road, with an 'Older Peoples retirement home opposite my block of 4 flats, another block of 4 flats to my left. You need a reason to enter the estate, there's no through road, so every engine I hear I think is my postman!

At 12.27 I get that sinking feeling, my postman isn't coming is he? frown Still, he'll come tomorrow! smile At 14.30'ish, I get an email, from RM saying 'We couldn't collect your parcel because there didn't seem to be anyone in' "You fking Lying bds!" I shouted, then hoped I wasn't loud enough for my 83 year old, very well spoken, downstairs neighbour to hear! No Post Van entered the estate, no Postman rang my bell, or knocked, at any time today, you Lying tts!!

I get onto the RM website, which was having some kind of hissy fit, and wouldn't get me through to lodge a complaint. I wonder why? I found a number to contact customer services and spoke to a lovely young lady who expressed sympathy and gave me an email address to send a complaint to. And a phone number, in case the email didn't result in a response! The email address is unlikely to elicit a response though, because it DOESN'T fkING WORK!! Just a response from the postmaster@outlook.com to say the recipients mailbox is down and undergoing essential maintenance! By now it's too late to ring the f'kin number so I'm left chuntering and swearing! fking Royal Mail are lying Barstewards! I'll email again tomorrow morning, I have rebooked the 'failed' collection, I'll ring them as well and try and speak to a human to lodge a complaint.

At least my shoulder is only throbbing now, after 6 ibuprofen and 6 paracetamol!

TLDR: Royal Mail are a set of Lying Barstewards! It's no fookin wonder they are failing!






















paulrockliffe

16,395 posts

251 months

Thursday 14th December 2023
quotequote all
I booked a couple of Nespresso recycling collections with Royal Mail, between them the process was a total pain in the arse. Then Royal Mail pulled the same trick on me, just got an email saying they weren't able to collect and they wouldn't bother trying again. I don't recycle Nespresso capsules anymore.

CoolHands

22,433 posts

219 months

Thursday 14th December 2023
quotequote all
paulrockliffe said:
I booked a couple of Nespresso recycling collections
Tell me you’re middle class without telling me you’re middle class biglaugh

Krikkit

27,842 posts

205 months

Thursday 14th December 2023
quotequote all
I think it's some kind of platform issue - collections booked through RM directly seem to be flawless, booked through the original vendor they rarely work. Our postie was telling us how mad it all seems.

paulrockliffe

16,395 posts

251 months

Thursday 14th December 2023
quotequote all
Mine the Nespresso platform bounced me to Royal Mail, who forced me to enter all the details again. No excuse for fking it up.

QuickQuack

2,651 posts

125 months

Thursday 14th December 2023
quotequote all
paulrockliffe said:
I booked a couple of Nespresso recycling collections with Royal Mail, between them the process was a total pain in the arse. Then Royal Mail pulled the same trick on me, just got an email saying they weren't able to collect and they wouldn't bother trying again. I don't recycle Nespresso capsules anymore.
I had the opposite. I used to book the collections and deliveries at the same time, which worked for me. Last time, I got diverted off to the RM website to book the collection, took bloody ages to book the collection for the three recycling bags I had accumulated, which then disappeared immediately after delivery of the new capsules. We'd also had other stuff delivered by RM, so I didn't think any more of it, but when the collection was actually due, the doorbell rang and it was our postie asking where the Nespresso bags were! He said it was probably the delivery couriers who still sometimes collected them if they saw them outside. Currently trying to cut down on coffee and caffeine so haven't had a chance to test it since then.

The Dictator

1,470 posts

164 months

Friday 15th December 2023
quotequote all
Our postie is a legend and has become a mate, never have any trouble with anything he is connected to. I have used the collect and return facility a number of times recently and can just leave the parcel outside the door and know that it will be collected and sorted 👍

paulrockliffe

16,395 posts

251 months

Friday 15th December 2023
quotequote all
For us it's not the postman that collects, they send another van around, or not.

Jcwjosh

963 posts

136 months

Friday 15th December 2023
quotequote all
Father in law works for them and he’s a

Skyedriver

22,446 posts

306 months

Friday 15th December 2023
quotequote all
The Dictator said:
Our postie is a legend and has become a mate, never have any trouble with anything he is connected to. I have used the collect and return facility a number of times recently and can just leave the parcel outside the door and know that it will be collected and sorted ??
Our Postie is a Legend as well, great bloke, goes above and beyond. Will find a place to leave stuff if not in, biscuits for the dogs, despite one being a bit of a little terror.
He has to do multiple collections from a neighbour running a business from home and that seems to work too.

You lot just live in the wrong place.

Steve H

6,918 posts

219 months

Friday 15th December 2023
quotequote all
Short Grain said:
Hi All, yet another rant at lying bds at Royal Mail so if you were bored reading the last one... why not sod off and do something more interesting instead! wink

Had an item to return to Amazon so I chose to have it collected, mainly because I have another item due, which could have arrived today, if the stars had aligned favourably! They didn't but hey-ho, can't win 'em all!
Royal Mail sent me the confirmation email, 'Your collection will be between 09.27 and 12.27 on 14/11/23. Weirdly specific timing?
I woke around 5am, in fking Agony, with my right shoulder sending out wave after wave of pain, centred right on the Head of the Humerous Joint! Jesus it hurt!
I couldn't move it without groaning out loud, I couldn't let it hang down, I was out of bed by now as it even hurt to lay flat on my back. It was fine when I went to bed around 11.30 so WTAF had I done, laying awkwardly shouldn't cause this amount of pain!
After necking 2 Ibuprofen and 2 Paracetamol and making a cup of coffee, left handed, very awkward, I sat down to watch the news.

So at 09.27 , with the pain still bad, but manageable, I'm eagerly awaiting the Postman to knock to either collect, or possibly deliver, my parcel(s) Except neither thing happens. I get up to the window numerous times during the day to check on the cars that pull into the estate. I'm at the end of the road, with an 'Older Peoples retirement home opposite my block of 4 flats, another block of 4 flats to my left. You need a reason to enter the estate, there's no through road, so every engine I hear I think is my postman!

At 12.27 I get that sinking feeling, my postman isn't coming is he? frown Still, he'll come tomorrow! smile At 14.30'ish, I get an email, from RM saying 'We couldn't collect your parcel because there didn't seem to be anyone in' "You fking Lying bds!" I shouted, then hoped I wasn't loud enough for my 83 year old, very well spoken, downstairs neighbour to hear! No Post Van entered the estate, no Postman rang my bell, or knocked, at any time today, you Lying tts!!

I get onto the RM website, which was having some kind of hissy fit, and wouldn't get me through to lodge a complaint. I wonder why? I found a number to contact customer services and spoke to a lovely young lady who expressed sympathy and gave me an email address to send a complaint to. And a phone number, in case the email didn't result in a response! The email address is unlikely to elicit a response though, because it DOESN'T fkING WORK!! Just a response from the postmaster@outlook.com to say the recipients mailbox is down and undergoing essential maintenance! By now it's too late to ring the f'kin number so I'm left chuntering and swearing! fking Royal Mail are lying Barstewards! I'll email again tomorrow morning, I have rebooked the 'failed' collection, I'll ring them as well and try and speak to a human to lodge a complaint.

At least my shoulder is only throbbing now, after 6 ibuprofen and 6 paracetamol!

TLDR: Royal Mail are a set of Lying Barstewards! It's no fookin wonder they are failing!
8/10

Good quality rant, lengthy enough to show commitment to the subject matter and a well balanced amount of swearing clap

Gigamoons

18,081 posts

224 months

Friday 15th December 2023
quotequote all
Steve H said:
Short Grain said:
Hi All, yet another rant at lying bds at Royal Mail so if you were bored reading the last one... why not sod off and do something more interesting instead! wink

Had an item to return to Amazon so I chose to have it collected, mainly because I have another item due, which could have arrived today, if the stars had aligned favourably! They didn't but hey-ho, can't win 'em all!
Royal Mail sent me the confirmation email, 'Your collection will be between 09.27 and 12.27 on 14/11/23. Weirdly specific timing?
I woke around 5am, in fking Agony, with my right shoulder sending out wave after wave of pain, centred right on the Head of the Humerous Joint! Jesus it hurt!
I couldn't move it without groaning out loud, I couldn't let it hang down, I was out of bed by now as it even hurt to lay flat on my back. It was fine when I went to bed around 11.30 so WTAF had I done, laying awkwardly shouldn't cause this amount of pain!
After necking 2 Ibuprofen and 2 Paracetamol and making a cup of coffee, left handed, very awkward, I sat down to watch the news.

So at 09.27 , with the pain still bad, but manageable, I'm eagerly awaiting the Postman to knock to either collect, or possibly deliver, my parcel(s) Except neither thing happens. I get up to the window numerous times during the day to check on the cars that pull into the estate. I'm at the end of the road, with an 'Older Peoples retirement home opposite my block of 4 flats, another block of 4 flats to my left. You need a reason to enter the estate, there's no through road, so every engine I hear I think is my postman!

At 12.27 I get that sinking feeling, my postman isn't coming is he? frown Still, he'll come tomorrow! smile At 14.30'ish, I get an email, from RM saying 'We couldn't collect your parcel because there didn't seem to be anyone in' "You fking Lying bds!" I shouted, then hoped I wasn't loud enough for my 83 year old, very well spoken, downstairs neighbour to hear! No Post Van entered the estate, no Postman rang my bell, or knocked, at any time today, you Lying tts!!

I get onto the RM website, which was having some kind of hissy fit, and wouldn't get me through to lodge a complaint. I wonder why? I found a number to contact customer services and spoke to a lovely young lady who expressed sympathy and gave me an email address to send a complaint to. And a phone number, in case the email didn't result in a response! The email address is unlikely to elicit a response though, because it DOESN'T fkING WORK!! Just a response from the postmaster@outlook.com to say the recipients mailbox is down and undergoing essential maintenance! By now it's too late to ring the f'kin number so I'm left chuntering and swearing! fking Royal Mail are lying Barstewards! I'll email again tomorrow morning, I have rebooked the 'failed' collection, I'll ring them as well and try and speak to a human to lodge a complaint.

At least my shoulder is only throbbing now, after 6 ibuprofen and 6 paracetamol!

TLDR: Royal Mail are a set of Lying Barstewards! It's no fookin wonder they are failing!
8/10

Good quality rant, lengthy enough to show commitment to the subject matter and a well balanced amount of swearing clap
I'll go 6/10.

Agree with your point, but the shoulder stuff was content padding and superfluous.
Whilst it was an interesting sidebar and obviously important to the OP, it didn't seem to add anything significant or relevant to the story.

Silverbullet767

11,037 posts

230 months

Friday 15th December 2023
quotequote all
You need something extra in the story like the shoulder for the movie adaptation. I'm thinking Liam Neeson for the lead role, I bet he could act a shoulder injury well. Just think of the "Taken" style phonecall to the Royal Mail.

It writes itself at this point.

Fast and Spurious

1,802 posts

112 months

Friday 15th December 2023
quotequote all
"I don't know who you are. I don't know where my parcel is. If you are looking for ransom I can tell you I don't have money, but what I do have is a very particular way of whinging. Whinging I have perfected over a very long career. Whinging that make me a nightmare for people like you. If you let my parcel go now that'll be the end of it. I will not look for you, I will not pursue you, but if you don't, I will look for you, I will find you and I will kill you."

Deranged Rover

4,433 posts

98 months

Friday 15th December 2023
quotequote all
Short Grain said:
Hi All, yet another rant at lying bds at Royal Mail so if you were bored reading the last one... why not sod off and do something more interesting instead! wink

Had an item to return to Amazon so I chose to have it collected, mainly because I have another item due, which could have arrived today, if the stars had aligned favourably! They didn't but hey-ho, can't win 'em all!
Royal Mail sent me the confirmation email, 'Your collection will be between 09.27 and 12.27 on 14/11/23. Weirdly specific timing?
I woke around 5am, in fking Agony, with my right shoulder sending out wave after wave of pain, centred right on the Head of the Humerous Joint! Jesus it hurt!
I couldn't move it without groaning out loud, I couldn't let it hang down, I was out of bed by now as it even hurt to lay flat on my back. It was fine when I went to bed around 11.30 so WTAF had I done, laying awkwardly shouldn't cause this amount of pain!
After necking 2 Ibuprofen and 2 Paracetamol and making a cup of coffee, left handed, very awkward, I sat down to watch the news.

So at 09.27 , with the pain still bad, but manageable, I'm eagerly awaiting the Postman to knock to either collect, or possibly deliver, my parcel(s) Except neither thing happens. I get up to the window numerous times during the day to check on the cars that pull into the estate. I'm at the end of the road, with an 'Older Peoples retirement home opposite my block of 4 flats, another block of 4 flats to my left. You need a reason to enter the estate, there's no through road, so every engine I hear I think is my postman!

At 12.27 I get that sinking feeling, my postman isn't coming is he? frown Still, he'll come tomorrow! smile At 14.30'ish, I get an email, from RM saying 'We couldn't collect your parcel because there didn't seem to be anyone in' "You fking Lying bds!" I shouted, then hoped I wasn't loud enough for my 83 year old, very well spoken, downstairs neighbour to hear! No Post Van entered the estate, no Postman rang my bell, or knocked, at any time today, you Lying tts!!

I get onto the RM website, which was having some kind of hissy fit, and wouldn't get me through to lodge a complaint. I wonder why? I found a number to contact customer services and spoke to a lovely young lady who expressed sympathy and gave me an email address to send a complaint to. And a phone number, in case the email didn't result in a response! The email address is unlikely to elicit a response though, because it DOESN'T fkING WORK!! Just a response from the postmaster@outlook.com to say the recipients mailbox is down and undergoing essential maintenance! By now it's too late to ring the f'kin number so I'm left chuntering and swearing! fking Royal Mail are lying Barstewards! I'll email again tomorrow morning, I have rebooked the 'failed' collection, I'll ring them as well and try and speak to a human to lodge a complaint.

At least my shoulder is only throbbing now, after 6 ibuprofen and 6 paracetamol!

TLDR: Royal Mail are a set of Lying Barstewards! It's no fookin wonder they are failing!
I had to send a parcel back to a company this week using Royal Mail. I dropped it off at the local post office - in and out in 30 seconds, proof of posting receipt handed over, no problems at all.

Hope your shoulder's feeling better.

biggrin

ferret50

2,741 posts

33 months

Friday 15th December 2023
quotequote all
Gigamoons said:
Steve H said:
Short Grain said:
Hi All, yet another rant at lying bds at Royal Mail so if you were bored reading the last one... why not sod off and do something more interesting instead! wink

Had an item to return to Amazon so I chose to have it collected, mainly because I have another item due, which could have arrived today, if the stars had aligned favourably! They didn't but hey-ho, can't win 'em all!
Royal Mail sent me the confirmation email, 'Your collection will be between 09.27 and 12.27 on 14/11/23. Weirdly specific timing?
I woke around 5am, in fking Agony, with my right shoulder sending out wave after wave of pain, centred right on the Head of the Humerous Joint! Jesus it hurt!
I couldn't move it without groaning out loud, I couldn't let it hang down, I was out of bed by now as it even hurt to lay flat on my back. It was fine when I went to bed around 11.30 so WTAF had I done, laying awkwardly shouldn't cause this amount of pain!
After necking 2 Ibuprofen and 2 Paracetamol and making a cup of coffee, left handed, very awkward, I sat down to watch the news.

So at 09.27 , with the pain still bad, but manageable, I'm eagerly awaiting the Postman to knock to either collect, or possibly deliver, my parcel(s) Except neither thing happens. I get up to the window numerous times during the day to check on the cars that pull into the estate. I'm at the end of the road, with an 'Older Peoples retirement home opposite my block of 4 flats, another block of 4 flats to my left. You need a reason to enter the estate, there's no through road, so every engine I hear I think is my postman!

At 12.27 I get that sinking feeling, my postman isn't coming is he? frown Still, he'll come tomorrow! smile At 14.30'ish, I get an email, from RM saying 'We couldn't collect your parcel because there didn't seem to be anyone in' "You fking Lying bds!" I shouted, then hoped I wasn't loud enough for my 83 year old, very well spoken, downstairs neighbour to hear! No Post Van entered the estate, no Postman rang my bell, or knocked, at any time today, you Lying tts!!

I get onto the RM website, which was having some kind of hissy fit, and wouldn't get me through to lodge a complaint. I wonder why? I found a number to contact customer services and spoke to a lovely young lady who expressed sympathy and gave me an email address to send a complaint to. And a phone number, in case the email didn't result in a response! The email address is unlikely to elicit a response though, because it DOESN'T fkING WORK!! Just a response from the postmaster@outlook.com to say the recipients mailbox is down and undergoing essential maintenance! By now it's too late to ring the f'kin number so I'm left chuntering and swearing! fking Royal Mail are lying Barstewards! I'll email again tomorrow morning, I have rebooked the 'failed' collection, I'll ring them as well and try and speak to a human to lodge a complaint.

At least my shoulder is only throbbing now, after 6 ibuprofen and 6 paracetamol!

TLDR: Royal Mail are a set of Lying Barstewards! It's no fookin wonder they are failing!
8/10

Good quality rant, lengthy enough to show commitment to the subject matter and a well balanced amount of swearing clap
I'll go 6/10.

Agree with your point, but the shoulder stuff was content padding and superfluous.
Whilst it was an interesting sidebar and obviously important to the OP, it didn't seem to add anything significant or relevant to the story.
I think the OP deserves 12/10, he did it all by the rule book and Royal Fail failed......

But I do hope that his shoulder feels better today, but as a south paw myself I did resent the l/h ed comments.

However, on balance I hope the OP wins!

beerbiglaughbanghead

boxedin

1,556 posts

150 months

Friday 15th December 2023
quotequote all
paulrockliffe said:
I booked a couple of Nespresso recycling collections with Royal Mail, between them the process was a total pain in the arse. Then Royal Mail pulled the same trick on me, just got an email saying they weren't able to collect and they wouldn't bother trying again. I don't recycle Nespresso capsules anymore.
Get one of these: https://www.dualit.com/products/ecopress-aluminium...

Recycle the metal, compost the coffee.

dxg

10,181 posts

284 months

Friday 15th December 2023
quotequote all
Gigamoons said:
Steve H said:
Short Grain said:
Hi All, yet another rant at lying bds at Royal Mail so if you were bored reading the last one... why not sod off and do something more interesting instead! wink
8/10

Good quality rant, lengthy enough to show commitment to the subject matter and a well balanced amount of swearing clap
I'll go 6/10.

Agree with your point, but the shoulder stuff was content padding and superfluous.
Whilst it was an interesting sidebar and obviously important to the OP, it didn't seem to add anything significant or relevant to the story.
The physical pain of the shoulder stuff was clearly an analogy for the mental anguish.

I well-crafted tale. Good premise, an eager turning point. Bit lacking in the plot resolution, though.

devnull

3,848 posts

181 months

Friday 15th December 2023
quotequote all
The arse has properly fallen out of Royal Mail now. The service was poor before the strikes, the strikes did them no favours (despite me supporting their right to strike) and it's as if they never ever caught up with the backlog. I've had a few things delivered via Royal Mail 48, which have arrived a week late each time, and this has been pretty much constant through the year. My postie is always apologetic, but he did remark that nothing except for special delivery gets prioritised anymore. Best efforts for everything else.

On the other hand, Evri, Yodel, DPD and Amazon continue to be great.

wibble cb

4,100 posts

231 months

Friday 15th December 2023
quotequote all
Op sounds a lot like frozen shoulder, I had the same issue, no previous pain or problems, woke up to pain akin to being stabbed with a hot poker, 2-3 years later it’s mostly ok, probably got fixed quicker than your RM issue….