eBay selling issue
Author
Discussion

robinh73

Original Poster:

1,124 posts

216 months

Sunday 1st June
quotequote all
I am trying to sell a motorbike on eBay. I am not a new user but haven't sold anything in a while. I get the following error message when I try to complete the listing. Any clues or help please?
All my payment details are up to date and current but I am completely lost.

CoolHands

20,920 posts

211 months

Sunday 1st June
quotequote all
You probably have to tick somewhere to allow PayPal payment or something like that.

robinh73

Original Poster:

1,124 posts

216 months

Sunday 1st June
quotequote all
CoolHands said:
You probably have to tick somewhere to allow PayPal payment or something like that.
I did think of that but eBay and PayPal are no longer affiliated I think. The only options seem to be my bank account which is up to date

CoolHands

20,920 posts

211 months

Sunday 1st June
quotequote all
Searching ebay is very circular but check this page below, make sure you have a current card on the Payments page (where it links to that page in the instruction below)
1. Go to Payments in My eBay.

https://www.ebay.co.uk/help/selling/fees-credits-i...

oakdale

1,957 posts

218 months

Sunday 1st June
quotequote all
CoolHands said:
Searching ebay is very circular but check this page below, make sure you have a current card on the Payments page (where it links to that page in the instruction below)
1. Go to Payments in My eBay.

https://www.ebay.co.uk/help/selling/fees-credits-i...
They will be wanting you to consent to them taking seller fees from you credit card as a backup (in the event of there being no funds in your bank account), this change happened a while ago when they stopped using PayPal.

robinh73

Original Poster:

1,124 posts

216 months

Sunday 1st June
quotequote all
oakdale said:
They will be wanting you to consent to them taking seller fees from you credit card as a backup (in the event of there being no funds in your bank account), this change happened a while ago when they stopped using PayPal.
Ah right, I will try adding a credit card as it is my debit card details on file

robinh73

Original Poster:

1,124 posts

216 months

Sunday 1st June
quotequote all
I have checked all the relevant payment sections and my cards are up to date and valid etc., so I have no idea what is going on. All very annoying and frustrating. How can they have made it so difficult now???

oakdale

1,957 posts

218 months

Sunday 1st June
quotequote all
robinh73 said:
I have checked all the relevant payment sections and my cards are up to date and valid etc., so I have no idea what is going on. All very annoying and frustrating. How can they have made it so difficult now???
I've just googled the message you have from ebay, it seems it's probably because you've selected cash payment and not allowed payment via ebay.


robinh73

Original Poster:

1,124 posts

216 months

Sunday 1st June
quotequote all
oakdale said:
I've just googled the message you have from ebay, it seems it's probably because you've selected cash payment and not allowed payment via ebay.

This is what I thought when I Googled it too, but I have no idea where the section is to refuse cash payments or offline payments. The eBay user interface is totally idiotic.

oakdale

1,957 posts

218 months

Sunday 1st June
quotequote all
robinh73 said:
This is what I thought when I Googled it too, but I have no idea where the section is to refuse cash payments or offline payments. The eBay user interface is totally idiotic.
It will be an option in the listing.