Uk Post office
Author
Discussion

grumpy52

Original Poster:

6,022 posts

193 months

Yesterday (15:15)
quotequote all
Is it time to take back our Post office?
In my local area many have to go to the local sorting office to collect letters that have been there for up to 3 weeks .
Our local postman has said that they give priority to parcels and signed for items ,letters are delivered when they have time and staff availability.
Low on staff ,no new recruitment and no overtime.
I had my first mail in 10 days today .
People are receiving appointment notifications up to a week after the appointment date causing serious issues with health management.

Eric Mc

125,186 posts

292 months

Yesterday (15:27)
quotequote all
Do you mean Royal Mail by any chance?

The Post Office and Royal Mail are not the same.

languagetimothy

1,727 posts

189 months

Yesterday (15:41)
quotequote all


is there a Job centre in the town?...

abzmike

11,767 posts

133 months

Yesterday (15:57)
quotequote all
Aberdeenshire and our mail service is excellent. Delivery if there is anything to come at c9.30 each morning. Parcel office for anything big open in the mornings, but no issue. Post Office has a corner in our local Co-Op shop that offers postal sevices 7 days a week for anything we need to send. All in all, no complaints.

RotorRambler

1,163 posts

17 months

Yesterday (16:11)
quotequote all
My local post office itself is great. Located in a coop store, always pretty quiet.
Expensive of course. I very rarely pay to post anything, haven t bought stamps since they cost more than the card!
I only really use it for Amazon returns etc (scan/free).

Royal mail deliveries are a couple of times a week if i’m lucky. That part is hopeless.

mikeyr

3,329 posts

220 months

Yesterday (16:39)
quotequote all
Post offices round me seem fine but if you mean the Royal Mail, yes that does now often result in post appearing in bundles every couple of weeks. Not that get much physical post. I have sympathy though, the reality of posting things which is rarer and rarer so must be hard to justify getting a piece of paper from one end of the country to another the next day for a couple of quid. Shame they can't share van space with Amazon or Ocado delivery drivers.

Randy Winkman

21,708 posts

216 months

Yesterday (20:02)
quotequote all
mikeyr said:
Post offices round me seem fine but if you mean the Royal Mail, yes that does now often result in post appearing in bundles every couple of weeks. Not that get much physical post. I have sympathy though, the reality of posting things which is rarer and rarer so must be hard to justify getting a piece of paper from one end of the country to another the next day for a couple of quid. Shame they can't share van space with Amazon or Ocado delivery drivers.
Whether it's the Post Office or Royal Mail I agree that it must be really hard to have obligations to do certain things but still have to try and make a profit and compete with others that are only doing the more lucrative stuff.

I was disappointed recently when I went up to Westminster to meet some old work friends and saw that the post office near St James's Park tube is now closed. That was always a great one for really good service and I'd hoped they might keep it open for "legacy" reasons. But I guess that doesn't fit with my first point about the need to make money.



SV_WDC

1,166 posts

116 months

Yesterday (20:25)
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After the Horizon scandal I'm surprised more people haven't chosen to boycott them.

Monkeylegend

28,850 posts

258 months

Yesterday (20:30)
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My partners Dil's ex partner, what a mouthful, was working as a postie until a few weeks ago and said their priority was parcels, packages which earned more money.

They had to load letters onto the van each day but take them back undelivered at the end of the shift on the instructions of their manager.

This was done so management could fudge figures by saying what letters and packages had gone out each day for delivery despite knowing the posties had been told not to deliver them.

They only delivered letters about twice a week on average.

48k

17,014 posts

175 months

Come on peeps it's not difficult.

Post Office :
= public company owned by the UK Government
= the place you go to buy stamps and postage and have your passport application checked and all sorts of governmenty-formy stuff like that
= Horizon scandal

Royal Mail:
= private company owned by International Distributions Services (UK government retains a "golden share")
= the company whose posties deliver letters, packets and parcels

psi310398

10,840 posts

230 months

Randy Winkman said:
I was disappointed recently when I went up to Westminster to meet some old work friends and saw that the post office near St James's Park tube is now closed. That was always a great one for really good service and I'd hoped they might keep it open for "legacy" reasons. But I guess that doesn't fit with my first point about the need to make money.




I also used to use this branch. I don’t share your fond recollections. Service was redolent of a particularly sluggish 1973 Leningrad bread queue, without the charming customer service. Awful place.

beagrizzly

11,422 posts

258 months

Monkeylegend said:
My partners Dil's ex partner, what a mouthful, was working as a postie until a few weeks ago and said their priority was parcels, packages which earned more money.

They had to load letters onto the van each day but take them back undelivered at the end of the shift on the instructions of their manager.

This was done so management could fudge figures by saying what letters and packages had gone out each day for delivery despite knowing the posties had been told not to deliver them.

They only delivered letters about twice a week on average.
At around the time that the RM's owner was in the news vehemently denying that they are prioritising parcels over letters, I sent a card first class to a neighbouring town - house to house about seven miles, and at at the same time I sent a parcel (ebay sale) from Wiltshire to Scotland.

Parcel - arrived next day, despite being standard - not one of the 'super quick/urgent' options.

Card - took a week to get there. Missed the recipient's birthday. FFS

(Obviously, in hindsight, I should have taken the card myself, but it was a very busy time with work etc, and I still naively trusted that the RM would get it there.......)

tangerine_sedge

6,470 posts

245 months

My local service has gone to st in the last 2 years :

Mail deliveries seemingly once a week.
Postbox pickup is whenever they feel like it.
Parcels get to the local sorting office and then get stuck.
Parcel office hours reduced to just 2 hours in the morning.
Parcel tracking lies, i.e. a recent parcel was updated as being attempted delivery twice, even though I work from home and know no attempt was ever made.
48 hour tracked delivery parcels can take weeks to arrive.

The Evri service in this area is significantly more reliable. They may be saving money, but they've also lost my custom now.

markymarkthree

3,518 posts

198 months

SV_WDC said:
After the Horizon scandal I'm surprised more people haven't chosen to boycott them.
And how would "boycotting" the Post Office help the Post Masters and Post Mistresses that run all the small Post Offices.
Some folk are beyond thick. redcard

119

18,633 posts

63 months

Living out in the middle of nowhere, we are lucky if we get a delivery once a month, let alone a day.

Slight exaggeration, but still.

grumbledoak

32,482 posts

260 months

The Post Office is fked because it is a government plaything. Used for purposes other than delivering things in return for money. The solution is obvious. Suspect no-one would take on the pension liability.

Monkeylegend

28,850 posts

258 months

grumbledoak said:
The Post Office is fked because it is a government plaything. Used for purposes other than delivering things in return for money. The solution is obvious. Suspect no-one would take on the pension liability.
OP was posting about Royal Mail though, he just didn't know he was.

He posted the thread about a week ago but it only appeared here yesterday. hehe

cuprabob

19,035 posts

241 months

Monkeylegend said:
OP was posting about Royal Mail though, he just didn't know he was.

He posted the thread about a week ago but it only appeared here yesterday. hehe
rofl

AndyAudi

3,874 posts

249 months

tangerine_sedge said:
48 hour tracked delivery parcels can take weeks to arrive.
.
I discovered this recently

I had three things sent to me on different days from different places through Royal Mail 24hr tracked, not one came the next day, all were two days

I’ve learned that’s due to my postcode - there’s quite a list
“Delivery aims may not apply to some postcodes”

Iterates me they know this but don’t advise the sender “next day not available to this location”. , funny things is had they, & my senders just said they’d just take to 48hr service, then they would not have managed to deliver in the 48 that they did because the 2-3day aim doesn’t apply either….

(Amazon Prime manage to get stuff to me next day though)

A flyer came through door the other week & I’ll admit I thought
“Yes this is sensible - recognition that it’s no longer viable”
Did we all get it? 2nd class mail to only be delivered on alternate week days?




ul

psi310398

10,840 posts

230 months

markymarkthree said:
And how would "boycotting" the Post Office help the Post Masters and Post Mistresses that run all the small Post Offices.
Some folk are beyond thick. redcard
Hmm. Many are sabotaging themselves without any help from others.

My local Post Office in NW3 is routinely understaffed (typically queues of over ten people) and the staff often just stop counter service even with those queues to get parcels ready for private (non RM or ParcelForce) courier collections.

Why wouldn’t we use Evri or similar? More convenient, less time-consuming and seldom more expensive.