some scum has debited....

[Tony 1234]

my account for a download, I have been buying a lot of goods on the phone at a certain outlet so at least 3 people know my card details!

Cannot get through to Barclays what can I do to get a refund/get the name of the scum who has downloaded some material?

Thanks

[NDA]

Tony 1234 said:

what can I do to get a refund/get the name of the scum who has downloaded some material?

Thanks

'Some material' ? snigger.

[Tony 1234]

NDA said:

Tony 1234 said:

what can I do to get a refund/get the name of the scum who has downloaded some material?

Thanks

'Some material' ? snigger.

The payment was to Payloadzcom

[Austin.J]

File a fraud claim with your bank, either go in to branch or ring them up. branch is easiest as IIRC if its under £300 they can pay it there and then if its a straight forward claim.

[Nickyboy]

https://www.payloadz.com/

Edited by Nickyboy on Saturday 27th June 12:33

[Tony 1234]

Austin.J said:

File a fraud claim with your bank, either go in to branch or ring them up. branch is easiest as IIRC if its under £300 they can pay it there and then if its a straight forward claim.

Thank you, just wish I could trace the individual through their ISP ?

[Austin.J]

Tony 1234 said:

Austin.J said:

File a fraud claim with your bank, either go in to branch or ring them up. branch is easiest as IIRC if its under £300 they can pay it there and then if its a straight forward claim.

Thank you, just wish I could trace the individual through their ISP ?

Not sure if YOU can but i know your bank can.

ETA: They cannot give you any details of the scammer if they're caught, just in case you were wanting some vigalante action.

Edited by Austin.J on Saturday 27th June 14:28

[Tony 1234]

UPDATE

Well, I received a refund this morning from Payloadz.com, I did not think they would refund me I thought my bank would have done that?

Got the IP address of the scammer, not that it will do me any good!!

[F355gtb2009]

give me the ip address

[Scraggles]

ip address and time = a specific computer

http://www.who.is/

to get their isp details

involve the police

[esselte]

Scraggles said:

ip address and time = a specific computer

http://www.who.is/

to get their isp details

involve the police

Wouldn't it just show a specific router? ie if someone had "piggybacked" onto an unsecured wireless router to do the transaction wouldn't the ISP just see the router address and not the lappy (for example) that the actual transaction was done on....if you see what I mean...

[F355gtb2009]

depends on how the theif was connected ,but from ip there wud usually be a mac address logged aswell,unfortunatly if he does this for a living then he wouldbe using a proxy browser!

[fastcaterham]

Don't worry somebody debited my account for a grand earlier and used it to pay off a debt collection company, their electric bill and a phone bill. Only found out when I got home from work and my mum told me that she'd been on the phone to them all afternoon explaining that I didn't owe some random debt company £300. They've put a stop on my card and are sending me a new one so they said and are currently investigating but does anybody know how all this usually works?

[esselte]

F355gtb2009 said:

depends on how the theif was connected ,but from ip there wud usually be a mac address logged aswell,unfortunatly if he does this for a living then he wouldbe using a proxy browser!

And how many millions of mac addresses are there? Even if you could get it you'd be hard pushed to match it to any person....

[Tycho]

fastcaterham said:

Don't worry somebody debited my account for a grand earlier and used it to pay off a debt collection company, their electric bill and a phone bill. Only found out when I got home from work and my mum told me that she'd been on the phone to them all afternoon explaining that I didn't owe some random debt company £300. They've put a stop on my card and are sending me a new one so they said and are currently investigating but does anybody know how all this usually works?

Surely that isn't a bright thing to do. I'm guessing that all those companies know where they live.

[mybrainhurts]

Worst The Missus Rumbled Me thread ever....

[scorp]

esselte said:

F355gtb2009 said:

depends on how the theif was connected ,but from ip there wud usually be a mac address logged aswell,unfortunatly if he does this for a living then he wouldbe using a proxy browser!

And how many millions of mac addresses are there? Even if you could get it you'd be hard pushed to match it to any person....

Don't think MAC addresses are sent over the internet usually.

[scorp]

esselte said:

Wouldn't it just show a specific router? ie if someone had "piggybacked" onto an unsecured wireless router to do the transaction wouldn't the ISP just see the router address and not the lappy (for example) that the actual transaction was done on....if you see what I mean...

[XJSJohn]

scorp said:

esselte said:

Wouldn't it just show a specific router? ie if someone had "piggybacked" onto an unsecured wireless router to do the transaction wouldn't the ISP just see the router address and not the lappy (for example) that the actual transaction was done on....if you see what I mean...

but if you have got as far as the public facing router / firewall and have a time-stamp then (assuming that its a company with a security team that knows their stuff) can then trace from their own internal firewall logs where that came from in their own domain.

[F355gtb2009]

XJSJohn said:

scorp said:

esselte said:

Wouldn't it just show a specific router? ie if someone had "piggybacked" onto an unsecured wireless router to do the transaction wouldn't the ISP just see the router address and not the lappy (for example) that the actual transaction was done on....if you see what I mean...

but if you have got as far as the public facing router / firewall and have a time-stamp then (assuming that its a company with a security team that knows their stuff) can then trace from their own internal firewall logs where that came from in their own domain.

exactly,mac address are logged on a router and timing of connections,hence why an ip would help ,but as i said if he was smart then he wud be proxy browsing from an internet wifi hotspot