Orange
Author
Discussion

andygo

Original Poster:

7,392 posts

284 months

Wednesday 30th September 2009
quotequote all
Has anyone got any experience of Orange's stance on replacing batteries on a 12 month old moby?

I pay £5 per month for their insurance scam and wondered if it covered batteries that will not hold a charge?

Ta

Devilstreak

8,088 posts

210 months

Wednesday 30th September 2009
quotequote all
They replaced mine a few years ago IIRC no problem.

ezi

1,734 posts

215 months

Wednesday 30th September 2009
quotequote all
Should be covered by warranty, insurance shouldn't matter.

GTIR

24,741 posts

295 months

Wednesday 30th September 2009
quotequote all
What phone is it out of curiosity?

sonic_2k_uk

4,008 posts

236 months

Wednesday 30th September 2009
quotequote all
Used their insurance with no problems before - wasnt for a battery though.

Klankie

73 posts

208 months

Wednesday 30th September 2009
quotequote all
May be different now, but a few years ago my charger packed up, phoned Orange(had insurance) they said they would replace it, but there was a "hidden" admin cost?? Of £15 per claim.


sonic_2k_uk

4,008 posts

236 months

Wednesday 30th September 2009
quotequote all
Klankie said:
May be different now, but a few years ago my charger packed up, phoned Orange(had insurance) they said they would replace it, but there was a "hidden" beer token cost?? Of £15 per claim.
EFA

andygo

Original Poster:

7,392 posts

284 months

Wednesday 30th September 2009
quotequote all
GTIR said:
What phone is it out of curiosity?
Its a Motorola motrazzr (or somthing like that)

tim2100

6,288 posts

286 months

Wednesday 30th September 2009
quotequote all
andygo said:
GTIR said:
What phone is it out of curiosity?
Its a Motorola motrazzr (or somthing like that)
What type is it and where are you based? I have a stock of Moto batterys.

andygo

Original Poster:

7,392 posts

284 months

Wednesday 30th September 2009
quotequote all
I'm in Southport and its a Motorazr2 V8

Ta.