Can't get the iphone as new property is not on the register
Can't get the iphone as new property is not on the register
Author
Discussion

satans worm

Original Poster:

2,464 posts

246 months

Wednesday 30th September 2009
quotequote all
AS per title, after months of waiting the local CPWH got a 16gb in stock, only to be told as our new build (moved in in April) was not on their computer as an address!
Hugely frustrated, it is on the postal reg, and many other companies (insurance etc) can see it but not CPWH?
Is anyone in the 'know' how often they refresh their address register, or would this be a O2 issue and not CPWH?
Any help
thanks
(No idea what forum this should be?)

MkGriff

719 posts

310 months

Wednesday 30th September 2009
quotequote all
Should not laugh at this, but as you are a buddy - smile

Yet another cowpat from the lords satanic......

Sixpackpert

5,303 posts

243 months

Wednesday 30th September 2009
quotequote all
Depends how often they get PAF data from the Royal Mail. They could get it monthly or quarterly. Knowing them they get it annually!!

sleep envy

62,260 posts

278 months

Wednesday 30th September 2009
quotequote all
take you council tax reminder and utility bills with you plus photo ID

sonic_2k_uk

4,008 posts

236 months

Wednesday 30th September 2009
quotequote all
I have this issue all the time and its not a new built!

As you said, depends on postcode software they use.

Can you not get the phone from somewhere other than CPWH?

escargot

17,123 posts

246 months

Wednesday 30th September 2009
quotequote all
can you not get it direct from o2?

Office_Monkey

1,969 posts

238 months

Wednesday 30th September 2009
quotequote all
Had issues with the new Tatlktalk building not being recognised on RM systems!! Not sure how often it's updated though, hope it itsn't too long

satans worm

Original Poster:

2,464 posts

246 months

Wednesday 30th September 2009
quotequote all
MkGriff said:
Should not laugh at this, but as you are a buddy - smile

Yet another cowpat from the lords satanic......
Your not wrong!

I almost had my hands on the thing, before it was snatched away frown

Will pop into O2 to see if they have a more update address book, if not, who knows when I will be able to get one frown

Liszt

4,337 posts

299 months

Wednesday 30th September 2009
quotequote all
Can you not order online?

Pints

18,451 posts

223 months

Wednesday 30th September 2009
quotequote all
OP, I suggest first making sure your address is listed on the Post Office's (Royal Mail's) official database of addresses. A quick phonecall explaining your situation should get it sorted.

Companies should update their address listing fairly regularly from this and if you know that your address is on the database, you can point this out.

I had this problem a few years ago and got it completely sorted in a week or so.

Jasandjules

72,588 posts

258 months

Wednesday 30th September 2009
quotequote all
Is your post not re-directed from the old place for six months?

If so, get it delivered there and it'll make it's way to your place?

Dr.Doofenshmirtz

16,952 posts

229 months

Wednesday 30th September 2009
quotequote all
How awful for you.



sadako

7,080 posts

267 months

Wednesday 30th September 2009
quotequote all
Get it from an apple store.

sneijder

5,231 posts

263 months

Wednesday 30th September 2009
quotequote all


My friend, I have iphone you want, much cheapness to lucky customer is you.

ADJimbo

903 posts

215 months

Thursday 1st October 2009
quotequote all
satans worm said:
AS per title, after months of waiting the local CPWH got a 16gb in stock, only to be told as our new build (moved in in April) was not on their computer as an address!
Hugely frustrated, it is on the postal reg, and many other companies (insurance etc) can see it but not CPWH?
Is anyone in the 'know' how often they refresh their address register, or would this be a O2 issue and not CPWH?
Any help
thanks
(No idea what forum this should be?)
I had exactly the same issue recently...

It's amazing how quickly an email to Ronan Dunne got my issue resolved - I had a shiny new iPhone in my hand within 72 hours..!

forename.surname@o2.com

You did not, however, get this information from me..!