Useless bank!

[shouldbworking]

It seems today is a day for ditching providers.. ditched my broadband supplier on account of them being too busy fornicating with themselves to actually fix a fault with their services.

Go to new provider, go to pay... payment blocked by my bank. I get an automated fraud prevention call from the bank and verify that my payment to a company I already buy services from is valid. Go to reprocess payment.. blocked again! check online banking, plenty of funds.

Call customer services line 'im sorry, due to a technical fault i cannot transfer your call, this call will now end'

Call complaints line 'enter your details, im sorry, due to a technical fault ....'

Total shower of st. Burn their faces, I say.

[anonymous-user]

Try first direct instead. The John Lewis of banks. (I have no connection other than as a satisfied customer)