Power cuts

[Halb]

Anyone know if there are any regulations relating to power cuts and gratuities offered in lieu of electricity?

[Shaw Tarse]

I think it depends how lon you are without leccy?
Welcome to the winter of discontent!
When did this happen in tghe past?

[Halb]

Got back on an hour ago. Went off lunchtime yesterday I think.

[x type]

The official Guaranteed Standards of Performance set down by Ofgem, the gas and electricity regulator, state that if the supply is not restored within 18 hours, a payment must be made.

This is £50 for domestic customers and £100 for non-domestic customers, plus £25 for each further 12 hours.

[bigfoot7]

I had a similar incident a few years ago but was my landline instead of mains power. It was off for well over a week and i got £90 compensation from BT.