Betfair - anyone else had an email?
Betfair - anyone else had an email?
Author
Discussion

cs02rm0

Original Poster:

13,957 posts

221 months

Friday 22nd January 2010
quotequote all
Betfair via email said:
Dear cs02rm0,

Yesterday you received an email from Betfair titled "cs02rm0, you have money in your account".

We would like to apologise for sending you that email. The email was sent to you as a result of an error.

Betfair has strict procedures in place to ensure that emails are not sent to certain customers. Unfortunately, on this occasion, there appears to have been a problem. We have launched a full investigation to identify what went wrong and we will ensure that it does not happen again.
I feel like I should be saying something about spoons or knives at the moment.

I wasn't going to complain about an email out of the blue to remind me I had money I'd forgotten about. No wonder they're not happy about it.

Edited by cs02rm0 on Friday 22 January 15:56

fathomfive

11,224 posts

220 months

Friday 22nd January 2010
quotequote all
I've had them too, in fact twice yesterday I got one to say I had money in my account.

Cmurder

1,725 posts

210 months

Friday 22nd January 2010
quotequote all
yeh i got it,said i had 13.26 in my account,i looked and there was,spent it in 4 minutes and lsot it all,then got this one today saying it was sent out in erroR

HBLC

610 posts

202 months

Friday 22nd January 2010
quotequote all
Got one yesterday saying I hadn't visited in a while and had £14 still left. Logged in and there was nowt in there, just as I'd left it. Bit of a dissappointment!

Obviously recieved the correction email today as well. Wonder how it happened?

V8mate

45,899 posts

219 months

Friday 22nd January 2010
quotequote all
I got an email - said I had £10 and, indeed, I did.

Will check later to see if it's still there. Might spunk it on a UKIP landslide in May biggrin

mouseymousey

2,642 posts

267 months

Friday 22nd January 2010
quotequote all
V8mate said:
I got an email - said I had £10 and, indeed, I did.

Will check later to see if it's still there. Might spunk it on a UKIP landslide in May biggrin
Stick it on Twist Magic in the 2:40 tomorrow first smile

Pothole

34,367 posts

312 months

Friday 22nd January 2010
quotequote all
I didn't get one, but then I used my account yesterday....some muppet in central marketing clicked a button I guess.

V8mate

45,899 posts

219 months

Friday 22nd January 2010
quotequote all
mouseymousey said:
V8mate said:
I got an email - said I had £10 and, indeed, I did.

Will check later to see if it's still there. Might spunk it on a UKIP landslide in May biggrin
Stick it on Twist Magic in the 2:40 tomorrow first smile
< V8mate scurries off to check his recent posts and see if he has pissed mouseymousey off recently >

soad

34,673 posts

206 months

Friday 22nd January 2010
quotequote all
No, but i'm not their customer either.

mouseymousey

2,642 posts

267 months

Saturday 23rd January 2010
quotequote all
mouseymousey said:
V8mate said:
I got an email - said I had £10 and, indeed, I did.

Will check later to see if it's still there. Might spunk it on a UKIP landslide in May biggrin
Stick it on Twist Magic in the 2:40 tomorrow first smile
Kerching! wink

V8mate

45,899 posts

219 months

Saturday 23rd January 2010
quotequote all
mouseymousey said:
mouseymousey said:
V8mate said:
I got an email - said I had £10 and, indeed, I did.

Will check later to see if it's still there. Might spunk it on a UKIP landslide in May biggrin
Stick it on Twist Magic in the 2:40 tomorrow first smile
Kerching! wink
biggrinthumbupbiggrin

Top man!

Now what shall I spend my £21.49 on scratchchin

Edited by V8mate on Saturday 23 January 20:12