I can't make any sense of Paypal
Discussion
I bought a couple of things from eBay, I vowed never again the last time and now I understand why! Why can't it ever be simple.
They are coming from Hong Kong, to the value of £40 give or take.
They haven't arrived even though I am assured by the sender that they should have been delivered.
Status
The seller has responded to our request for tracking information. We haven't confirmed the tracking information yet but wanted to share it with you.
* Tracking number: RR 74 600 622 0 CN
* Delivery company: 燕文物流公司
Right, I don't have a clue what the damn shipping company is, so there is no way I can check.
It has been a fair while and I have opened up a claim.
My problem is that the seller is telling me that the above shows the goods as delivered, yet I don't have them.
I'm not panicking too much as having sought other help on it, I am told that as the seller has sent them to my address which is at the moment unverified as it is a new account and also because it is coming from Hong Kong that they are not eligible for the seller protection and therefore Paypal should find in my favour.
Now this is all well and good. However, I would like to know where the goods are as I would hate to think that a neighbour has signed for them and then Paypal finding in my favour would be totally unjust. I have asked the nearest couple of neighbours and no luck.
I don't know whether there is much point to this post but I feel the need to have a good long moan!!
Can anyone make any sense of the above tracking info?
Does anyone have experience of sending to an unverified address etc?
They are coming from Hong Kong, to the value of £40 give or take.
They haven't arrived even though I am assured by the sender that they should have been delivered.
Status
The seller has responded to our request for tracking information. We haven't confirmed the tracking information yet but wanted to share it with you.
* Tracking number: RR 74 600 622 0 CN
* Delivery company: 燕文物流公司
Right, I don't have a clue what the damn shipping company is, so there is no way I can check.
It has been a fair while and I have opened up a claim.
My problem is that the seller is telling me that the above shows the goods as delivered, yet I don't have them.
I'm not panicking too much as having sought other help on it, I am told that as the seller has sent them to my address which is at the moment unverified as it is a new account and also because it is coming from Hong Kong that they are not eligible for the seller protection and therefore Paypal should find in my favour.
Now this is all well and good. However, I would like to know where the goods are as I would hate to think that a neighbour has signed for them and then Paypal finding in my favour would be totally unjust. I have asked the nearest couple of neighbours and no luck.
I don't know whether there is much point to this post but I feel the need to have a good long moan!!
Can anyone make any sense of the above tracking info?
Does anyone have experience of sending to an unverified address etc?
It's Yanwen Logistics according to Google Translate.
And here's their tracking page
http://www.yw56.com.cn/english/index1.asp
ETA - but no trace for that number
And here's their tracking page
http://www.yw56.com.cn/english/index1.asp
ETA - but no trace for that number
Edited by Famous Graham on Monday 25th January 16:24
My side information is already sent in your house. You monitor the situation under investigation. http://intmail.183.com.cn RR746006220CN
Still not got a clue, obviously. How am I supposed to know what it says?
Still not got a clue, obviously. How am I supposed to know what it says?
Or maybe not - check out the last paragraph on this page (I know it's not who sent you the goods, but it's talking about the same shipping method/company, including matching the format of your tracking number) :
http://www.b2cwatch.com/shipping.html
Implies that the 21st January is just the date it left China.
http://www.b2cwatch.com/shipping.html
Implies that the 21st January is just the date it left China.
Edited by Famous Graham on Monday 25th January 16:39
I detest PayPal. but still am forced to use it sporadically for eBay purchases!
Last night won something over £200, went to pay and PayPal said "sorry that will take you over the $3100 limit" Out of depseration, we used my dads account. So as not to bugger the seller about. But when I went to my PP, it says Ive spent maybe £3-400 over the last year. So I checke my limits and as a Verified user I don't have any. Add to that they Direct debit they tried to keep me on, then complained when I cancelled it. I wish there was a sensible alternative!
Last night won something over £200, went to pay and PayPal said "sorry that will take you over the $3100 limit" Out of depseration, we used my dads account. So as not to bugger the seller about. But when I went to my PP, it says Ive spent maybe £3-400 over the last year. So I checke my limits and as a Verified user I don't have any. Add to that they Direct debit they tried to keep me on, then complained when I cancelled it. I wish there was a sensible alternative!
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