Any armchair lawyers out there? Mobile phone contracts etc!

[i'm no superhero]

Hello.

Normally the "technically you XYZ" brigade are very annoying as I'm sure most agree.

But, I have bought a phone from Orange on a contract, for £30 per month.

The minimum charge is £29.77 a month, but this excludes VAT. With VAT it comes to £34.98.

How can Orange as a ocmpany get away with this? Surely under some law they should say it is a guide price, etc, and that it excludes VAT or whatever. I can't read the T&Cs - my copy of the contract is on that paper where the seller writes stuff, and it writes on to the other paper. I have theat stty piece of paper and at the time of purchase it was blurred and so on.

Thoughts?

[vxrandy]

Phone them and ask if there is a cooling off period, whenever we change with o2 we get 14 days to cancell the contract if not happy.

[Simpo Two]

i'm no superhero said:

How can Orange as a ocmpany get away with this?

I think it would have to say 'excluding VAT' somewhere. For retail (Joe Public), prices usually include VAT; for businesses it is usually excluded.

[Jasandjules]

i'm no superhero said:

Hello.

Normally the "technically you XYZ" brigade are very annoying as I'm sure most agree.

But, I have bought a phone from Orange on a contract, for £30 per month.

The minimum charge is £29.77 a month, but this excludes VAT. With VAT it comes to £34.98.

How can Orange as a ocmpany get away with this? Surely under some law they should say it is a guide price, etc, and that it excludes VAT or whatever. I can't read the T&Cs - my copy of the contract is on that paper where the seller writes stuff, and it writes on to the other paper. I have theat stty piece of paper and at the time of purchase it was blurred and so on.

Thoughts?

When did you buy it?
Was it on-line/telephone or in store?

[Rotary Madness]

Ive had this too, i was told id get the contract for 30 pounds a month, the bill comes through, and its about 35 with the vat added on. Total bks, lying stty faced scumbag knew what he was doing in the store.

I should go punch his face in really, but then id be the bad one.

[V8mate]

OP: Do you run your own business? Take the contract out in a business name? Give over a VAT-registration number? Do or say anything which could suggest that you got the phone for business use?

If the answer to all of the above is 'no', you were mis-sold your contract. Consumer sales must be fully inclusive of VAT.