Amazingly Good Customer Service
Amazingly Good Customer Service
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fatboy b

Original Poster:

9,666 posts

247 months

Wednesday 5th May 2010
quotequote all
Phoned an indy last night about 6:05 pm on the off chance there was someone still there. Would you believe it, there was! We talked for like 5 mins about the work I wanted doing. Turns out it's about half the price I thought they were going to charge. I queried this, but they insisted they were right.

He then went on to say "well I guess you're looking for this work to be done yesterday". I replied "well, as soon as..". He suggested thursday (that's like tomorrow FFS). I enquired if it could be done like next week, but he insisted that he could do it this week. "Oh and do you want a courtesy car?" he asked. "Yeah OK, but I'd like to drop off mine Wed eve, and pick up the courtesy car then". You never guess what - he only agreed.

Customer service hey - some people just take the piss know what they're doing.

RSD in Daventry BTW

PHmember

2,487 posts

202 months

Wednesday 5th May 2010
quotequote all
Ask him to cut the courtesy car into two pieces, I bet he won't be so helpful then.

Animal

5,670 posts

299 months

Wednesday 5th May 2010
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How long is the courtesy car?

hornetrider

63,161 posts

236 months

Wednesday 5th May 2010
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I bet this 'courtesy' car isn't a nice colour... s mad

Arese

21,386 posts

218 months

Wednesday 5th May 2010
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That's, like, really good to hear, like.

Shinobi

5,129 posts

221 months

Wednesday 5th May 2010
quotequote all
Is it more expensive if you for the job to be done in two halves?