Amazingly Good Customer Service
Discussion
Phoned an indy last night about 6:05 pm on the off chance there was someone still there. Would you believe it, there was! We talked for like 5 mins about the work I wanted doing. Turns out it's about half the price I thought they were going to charge. I queried this, but they insisted they were right.
He then went on to say "well I guess you're looking for this work to be done yesterday". I replied "well, as soon as..". He suggested thursday (that's like tomorrow FFS). I enquired if it could be done like next week, but he insisted that he could do it this week. "Oh and do you want a courtesy car?" he asked. "Yeah OK, but I'd like to drop off mine Wed eve, and pick up the courtesy car then". You never guess what - he only agreed.
Customer service hey - some people justtake the piss know what they're doing.
RSD in Daventry BTW
He then went on to say "well I guess you're looking for this work to be done yesterday". I replied "well, as soon as..". He suggested thursday (that's like tomorrow FFS). I enquired if it could be done like next week, but he insisted that he could do it this week. "Oh and do you want a courtesy car?" he asked. "Yeah OK, but I'd like to drop off mine Wed eve, and pick up the courtesy car then". You never guess what - he only agreed.
Customer service hey - some people just
RSD in Daventry BTW
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