Re dipped ring or remodeled ?
Discussion
MIL took a white gold ring into a well known jewellers to be re dipped as it had lost it's sparkle.
Ring was purchased for £300 about 5 years ago from the very same jeweller.
Cost of dip is £25
Today she got a phone call from the Jewellers saying that a stone is loose and did she want them to fix it? or did she want the entire ring re modeled for £400 ?
The caller also advised that if remodeled it would look completely different.
Now to me that is a very odd thing to say, surely you buy a ring if you like the look of it
Do stones in rings get loose after such a short time or does this sound like a scam?
Ring was purchased for £300 about 5 years ago from the very same jeweller.
Cost of dip is £25
Today she got a phone call from the Jewellers saying that a stone is loose and did she want them to fix it? or did she want the entire ring re modeled for £400 ?
The caller also advised that if remodeled it would look completely different.
Now to me that is a very odd thing to say, surely you buy a ring if you like the look of it
Do stones in rings get loose after such a short time or does this sound like a scam?
Depends on how the stone was mounted but gold is a soft metal, especially if 24 carat, and quite prone to wear. A classic solitaire setting (below) is particularly so, very prone to snagging on clothing and the like and you only need one claw to break to lose the stone. It falls under the heading of general maintenance really.
If it's another type of setting, pave (pronouned 'pahveh') for example, then less likely to have worn so soon so I'd be asking some questions.
Solitaire
Pave
If it's another type of setting, pave (pronouned 'pahveh') for example, then less likely to have worn so soon so I'd be asking some questions.
Solitaire
Pave
WorAl said:
Dupont666 said:
I think they may have damaged it...
I think it has gone further than this and have broken it and will be replacing it with another of similar look.Flintstone said:
Depends on how the stone was mounted but gold is a soft metal, especially if 24 carat, and quite prone to wear. A classic solitaire setting (below) is particularly so, very prone to snagging on clothing and the like and you only need one claw to break to lose the stone. It falls under the heading of general maintenance really.
If it's another type of setting, pave (pronouned 'pahveh') for example, then less likely to have worn so soon so I'd be asking some questions.
Solitaire
Pave
I think the mount is pave style.If it's another type of setting, pave (pronouned 'pahveh') for example, then less likely to have worn so soon so I'd be asking some questions.
Solitaire
Pave
MIL is going to said jewellers tonight for more info
Edited by Mr_S on Friday 16th July 15:26
Edited by Mr_S on Friday 16th July 15:33
If its a leading high st jeweller then they have damanged it.
I took my ring in to be repaired by an independant as I had no faith in the above shop after they scratched my husbands Tag Monaco.
Anyway long story short, turns out my ring was very poor quality as the metal was so pourus it could be be fixed. Took it back in to LHSJ who claimed there was nothing wrong with it (5 weeks to do this) and that the previous jeweller must have damaged it.
So as it was still broken I asked LHSJ to then fix it and low and behold they couldnt do the job as the metal was too pourus (!!) So they had to replace it.
Customer service was non existant and they lied several times.
Apalling
Edit for N+S.
I took my ring in to be repaired by an independant as I had no faith in the above shop after they scratched my husbands Tag Monaco.
Anyway long story short, turns out my ring was very poor quality as the metal was so pourus it could be be fixed. Took it back in to LHSJ who claimed there was nothing wrong with it (5 weeks to do this) and that the previous jeweller must have damaged it.
So as it was still broken I asked LHSJ to then fix it and low and behold they couldnt do the job as the metal was too pourus (!!) So they had to replace it.
Customer service was non existant and they lied several times.
Apalling
Edit for N+S.
Edited by Justayellowbadge on Friday 16th July 15:35
Unbelievably found it in the boot of Mrs.NCoT's car!The problem with chain jewellers (pun intended) is that you'll often deal with sales people, not jewellers and often they don't have a workshop on the premises or a clue so will fob you off with whatever their manager tells them to say.
If the ring is in a pave setting then it's difficult to understand how that became worn in five years. On the other hand if it's been struck against something the damage should be obvious.
If the ring is in a pave setting then it's difficult to understand how that became worn in five years. On the other hand if it's been struck against something the damage should be obvious.
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