buying online : advice

[El Capitano]

I just bought an item online, well, at least I think I did...

Basically this site has its own secure payment page, which works through paypal. I entered all my details in, got to the payment page, all credit details in, clicked pay. The page refreshed to the same payment page, with all my details still in. So i clicked again. it refreshed to the same page.

I then got a little worried thinking the payment may have gone through twice and i had no confirmation of payment.
Have since emailed the company, and they are looking through their records.
Do you think its worth contacting my bank? Or do you think the payment hasnt been processed?

the website in question is this one... www.urbanocases.com , and the assistance so far seems very good.

Am i worrying about nothing?

[NDA]

I'm not terribly familiar with Ebay, but does your account show any transactions?

[anonymous-user]

NDA said:

I'm not terribly familiar with Ebay, but does your account show any transactions?

Have I missed something? It's got nothing to do with ebay has it?

[Mojooo]

what does your paypal account say?

[NDA]

Nyphur said:

NDA said:

I'm not terribly familiar with Ebay, but does your account show any transactions?

Have I missed something? It's got nothing to do with ebay has it?

Sorry, Paypal.

A misread on my part.

[El Capitano]

well, interestingly, it was through paypal, but not through an account. they have paypal as a secure means of payment.

The guy has got back to me since posting and said no transaction has be processed, and there is a problem with the page which paypal is sorting out now and should be back online within the hour.. so panic over hopefully!

[soad]

El Capitano said:

well, interestingly, it was through paypal, but not through an account. they have paypal as a secure means of payment.

But is it showing up in your PayPal account history though?
As you have to log in into PayPal in order to pay.

[El Capitano]

soad said:

El Capitano said:

well, interestingly, it was through paypal, but not through an account. they have paypal as a secure means of payment.

But is it showing up in your PayPal account history though?
As you have to log in into PayPal in order to pay.

l have now signed up to paypal to pay for the item. The website has Paypal built in for secure payments, but it does not require a paypal account for a one off transaction.
Its all be sorted now, they guys at that company were quick to help.

Cheers