non payer feedback/fees on ebay ?
non payer feedback/fees on ebay ?
Author
Discussion

Nimbus

Original Poster:

1,176 posts

257 months

Monday 27th September 2010
quotequote all
If I 'bought' an item on ebay, but then decided I didnt want it... frown

And the seller was happy not to sell it to me, as he thought he could get a better price re-advertising it.

How can we get around him having to give me negative feedback as a 'non payer', or him having to pay the 'sale' fees ?

We are in agreement and happy about 'not doing the deal', just want to know if there is any way to avoid the negative feedback or fees..


sjg

7,675 posts

294 months

Monday 27th September 2010
quotequote all
Nope. For him to get his fees refunded, you need to have failed on your side of the deal - usually a "non paying bidder". You get a strike against your account, some people will block from their auctions with that in place.

If there was a straightforward way to avoid fees with no repercussions, what would stop people just backing out and completing sales off-ebay?

The polite approach is to let the sale go through and send the guy the money to cover his fees.

dangerousB

1,701 posts

219 months

Monday 27th September 2010
quotequote all
Was an auction or a "buy it now"?
On my seller panel, I can initiate the transaction to be cancelled, due to me and my buyer not wishing to go ahead with the sale.
Ebay email the buyer and if he concurs, they strike the fees . . . all my ebay sales are "buy it now's" though, so I'm not sure whether the same approach is possible with standard auctions . . .

Nimbus

Original Poster:

1,176 posts

257 months

Monday 27th September 2010
quotequote all
it was a normal auction, and yepp, I'd guessed one option was for me to pay his fees..

any idea how much that would be on a £1000 item ?

teach me to be hasty I guess...

digitise

179 posts

240 months

Monday 27th September 2010
quotequote all
10% of sale price, I believe.
http://pages.ebay.co.uk/help/sell/fees.html#Auctio...

Edited by digitise on Monday 27th September 16:54

wildoliver

9,306 posts

245 months

Monday 27th September 2010
quotequote all
The seller can end the sale by mutual consent, if he goes in to the claims process the option is (or at least was) in there, basically he goes down the road of non paying bidder then you both agree to take no further action. He gets his fees back and you get let off the hook.

I suggest however you sweeten the deal for him with a small bribe for his time as he is essentially doing you (as well as himself) a favour.

Steve in Stoke

6,389 posts

213 months

Monday 27th September 2010
quotequote all
wildoliver said:
The seller can end the sale by mutual consent, if he goes in to the claims process the option is (or at least was) in there, basically he goes down the road of non paying bidder then you both agree to take no further action. He gets his fees back and you get let off the hook.

I suggest however you sweeten the deal for him with a small bribe for his time as he is essentially doing you (as well as himself) a favour.
The seller can indeed request that the buyer cancels, but in my experience if somebody is not astute enough to place a bid accurately or has backed out after sale, then I do not trust them to press the right button to get my fees back, especially if it is around the £100 mark!

I open an unpaid dispute every time, and issue a strike to the buyer. If it is a genuine one-off error, then one strike will not harm them in any way, but many sellers block buyers with 2 or more strikes, and if you get about 5 or 6, then ebay close the account.

Nimbus

Original Poster:

1,176 posts

257 months

Monday 27th September 2010
quotequote all
the way I read the ebay final value fees, the total would be about £40 ?

10.0% of the amount of the winning bid, up to a maximum Final Value Fee of £40.00

tho having one negative against me in over 100 positives isn't that bad I guess...

worth seeing if he will go down the non paying bidder and then cancelling it I guess..

Edited by Nimbus on Monday 27th September 21:22

Coco H

4,237 posts

266 months

Monday 27th September 2010
quotequote all
I had to cancel a sale once - item got damaged before posting. I contacted the buyer and we mutually agreed to cancel the sale. Ebay fees were refunded to me and buyer didn't have to pay!