Bloody Ebay

[davhill]

Just sold two cat hammocks (radiator-hanging type) on Ebay. The more expensive one went for £7.30 + £3.50 p&p.

A message came seconds after invoicing. Can I cancel as my daughter was bidding and I've found a cat bed for £7 delivered.

No you fuggin' can't. I quoted Ebay policy and got a very sulky response.

Fer Chrissake, what's so hard to understand? You bid to win, you buy...and if your daughter (a) exists and (b) doesn't play by the rules, it ain't my fault. It's yours.

This woman has marked payment as sent but it isn't with me. No payment will attract a strike and bad feedback.

Sorry to bleat but this is a real piss-boiler. I sold a car to four different 'winners'... none bought but the first and only to show torpedoed my 100% on ridiculous grounds.

Rant ends!

Sorry to bleat but this is a real piss-boiler. I sold a cheap car to four different 'winners'...one showed, none bought and the first torpedoed my 100%

[Mr E Driver]

Ebay won't do anything to help you make them pay up and as you cannot leave neg f/b for bad payers more buyers are failing to complete.
Don't leave them f/b, just reply on their f/b if they leave it for you.
As a seller your fked now

[davhill]

And the post-end echo is because I can't scroll down far enough to edit it on my Dell Streak.

[davhill]

Mr E Driver said:

Ebay won't do anything to help you make them pay up and as you cannot leave neg f/b for bad payers more buyers are failing to complete.
Don't leave them f/b, just reply on their f/b if they leave it for you.
As a seller your fked now

Don't I know it. But she can screw my rating...I don't care as I won't be selling on Ebay again.

[Steve in Stoke]

Open an unpaid dispute after 4 days, if she doesn't respond, you get the fees back and she can't leave a neg.
If she does respond to the dispute, then she can leave a neg, but they are generally removed once reported.

I've just had a similar neutral removed from somebody who bid "by accident"...

[chris1roll]

I've just sold a couple of things on there for the first time in ages - a rare "antique" tractor part, and a dining table and chairs.
Both auctions ended on Sunday evening - I sent a message immediately the auction finished asking the buyers to contact me via e-bay or e-mail and arrange collection, and a further one yesterday morning giving my mobile number, and yet both have failed to make any contact.
What's odd, is that they both have 100% positive feedback, and their recent items are similar to mine (parts for the same model of tractor, and a fridge-freezer).
Has anyone had any problems with messages getting through?
How long shoud I wait? I'm moving house in a fortnight, don't really want to cart them about with me and I'd only lose 6 quid putting them both to second chance offers.....

[davhill]

Well, I'll be doing what Steve says, assuming the so-called 'sent' payment never shows.

I know it isn't a lot of dosh but it's a timewaster too far for me.

To quote Ebay "When the buyer won your item, they entered into a contract which means they need to pay for it."

The bid confirmation also mentions a legally-binding contract. Experience leads me to say 'legally-binding, my ass.'

[Grey Ghost]

davhill said:

To quote Ebay "When the buyer won your item, they entered into a contract which means they need to pay for it."

Hahahahahahah.....

Apologies but Ebay appears to be run on any basis other than that which supports sellers. Whenever a thread comes up like this Ebay comes across as a terrible place to sell things and the common sense approach is not something they adhere to.

[Penny-lope]

Just went back to using Ebay a few weeks back, and so far have sold 9 items. Touch wood no problems so far, and a nice little bundle in my Paypal account

(I've just jinxed myself, haven't I)

[Neil H]

euroboy said:

Im trying to use Ebay at the moment for the first time in years - albeit as a buyer not a seller.

I had my eye on a Jeep that I couldnt bid on the first time around as the seller wouldnt extend the 7 day pickup policy he had insisted on and so I couldnt get to him because of my shift patterns.

Low and behold the Jeep sold but to a scam buyer and is now relisted. So I got in touch with the seller and offered him the price it 'sold' for the first time around and an immediate €200 deposit, to be picked up inside 7 days and the silly bugger wants to let the auction 'run' ; no doubt to be scammed again as im not going to bid above the previous selling price.

You would have thought that he would jump at the chance, but apparently not :S

Probably sold to a shill bid that he put on it; hence the relisting and 'letting it run' - he wants more money for it.

[Morningside]

davhill said:

Mr E Driver said:

Ebay won't do anything to help you make them pay up and as you cannot leave neg f/b for bad payers more buyers are failing to complete.
Don't leave them f/b, just reply on their f/b if they leave it for you.
As a seller your fked now

Don't I know it. But she can screw my rating...I don't care as I won't be selling on Ebay again.

People have stopped reading adverts and just click at the last minute.
I am having an argument with a chap from Latvia at the moment as he is moaning that the postage cost is too high. Advert even states "If outside the UK, ask before bidding"
I know I am going to get a negative and even if you leave feedback (positive) saying the guy is a prick, eBay will remove it.

The worst mistake EVER was when eBay removed sellers being able to leave negative feedback (well that and buying out Yahoo Auctions)

Edited by Morningside on Friday 1st October 14:59

[Steve in Stoke]

Morningside said:

The worst mistake EVER was when eBay removed sellers being able to leave negative feedback (well that and buying out Yahoo Auctions)

part of the bigger picture behind this was to remove buyer feedback altogether given that ebay want to compete with more mainstream online retailers, and even plans for purchases to be made my non members as well.
given that more than 60% of all items are BIN, then the sellers do not get the chance to vet buyers before the sale is completed anyway.

Edited by Steve in Stoke on Friday 1st October 17:22

[Morningside]

Steve in Stoke said:

Morningside said:

The worst mistake EVER was when eBay removed sellers being able to leave negative feedback (well that and buying out Yahoo Auctions)

part of the bigger picture behind this was to remove buyer feedback altogether given that ebay want to compete with more mainstream online retailers, and even plans for purchases to be made my non members as well.
given that more than 60'/. of all items are BIN, then the sellers do not get the chance to vet buyers before the sale is completed anyway.

Yes, I think you are right.

Another annoying thing was eBay removing Dutch Auctions (ie starting a lot at 99p).

[davhill]

Get this: the fecking bh has been allowed to leave a negative feedback and reduce my rating still more... I'm not allowed to respond. She claims her online paying has been stopped (it was used 4 times after she 'won' my item.) Now she wants my name & address to 'send a P.O.'
I think this means she wants to settle outside Ebay and maybe start a vendetta of sorts.
I've copied all the messages to Ebay, her excuses, crawling, whining and sarcasm included, plus my suspicions.
Apparently, I'm ruthless. I will be with her rating, given half a chance.
Break the rules and win? Not on my watch.

[ymwoods]

davhill said:

Get this: the fecking bh has been allowed to leave a negative feedback and reduce my rating still more... I'm not allowed to respond. She claims her online paying has been stopped (it was used 4 times after she 'won' my item.) Now she wants my name & address to 'send a P.O.'
I think this means she wants to settle outside Ebay and maybe start a vendetta of sorts.
I've copied all the messages to Ebay, her excuses, crawling, whining and sarcasm included, plus my suspicions.
Apparently, I'm ruthless. I will be with her rating, given half a chance.
Break the rules and win? Not on my watch.

You do not have to accept any kind of P.O. Only PayPal. Don't give her any of your details as next thing you have her turning up at your house or sending £7 worth of cat st to your door.

[ymwoods]

swerni said:

Penny-lope said:

Just went back to using Ebay a few weeks back, and so far have sold 9 items. Touch wood no problems so far, and a nice little bundle in my Paypal account

(I've just jinxed myself, haven't I)

Have you gone back to flogging underwear again

Used & un-washed?

[Steve in Stoke]

davhill said:

Get this: the fecking bh has been allowed to leave a negative feedback and reduce my rating still more... I'm not allowed to respond. She claims her online paying has been stopped (it was used 4 times after she 'won' my item.) Now she wants my name & address to 'send a P.O.'
I think this means she wants to settle outside Ebay and maybe start a vendetta of sorts.
I've copied all the messages to Ebay, her excuses, crawling, whining and sarcasm included, plus my suspicions.
Apparently, I'm ruthless. I will be with her rating, given half a chance.
Break the rules and win? Not on my watch.

did you open an unpaid dispute, and if so, what did she respond to it with?
if you have a dispute open at the moment, then the neg will vanish when it is closed.

[Neil H]

Should have just let her off paying and got your fees back with a 'request to cancel auction', given the way Ebay is now stacked in favour of the buyer you're quite likely to get a negative if you piss them off.

[Steve in Stoke]

Neil H said:

Should have just let her off paying and got your fees back with a 'request to cancel auction', given the way Ebay is now stacked in favour of the buyer you're quite likely to get a negative if you piss them off.

it is still in the hands of the buyer then as to whether the fees are returned or not. Any halfwit who dithers around with pithy excuses should not be trusted with the responsibilty of a seller getting fees refunded or not.

Unpaid disputes are the only weapon a seller has against the lower percentile.

[mrmr96]

I guess problems with buyers could be partly solved by using "BIN" with immediate payment required.
However this won't solve:
1. Auctions, where payment comes after the end
2. Overseas bidders where postage costs are not defined
3. Paypal scams

It's a big ugly beast now.