Eurocarparts - legit?

[danzrh]

Hi all,

I ordered brake pads for my V8 Vantage from Eurocarparts beginning of the month, prepaid with Paypal. Parts should have been delivered two weeks ago. I inquired by email three times, but just received the automatic reply that they would come back to me a.s.a.p. I am beginning to wonder if the shop is a fraud... Any experiences?

Cheers,

Dan

[Jim the Sunderer]

They are a real shop, they've got sites all over the place.

Their 75% off deals every day are a bit suspect though.

[Burgerbob]

danzrh said:

Hi all,

I ordered brake pads for my V8 Vantage from Eurocarparts beginning of the month, prepaid with Paypal. Parts should have been delivered two weeks ago. I inquired by email three times, but just received the automatic reply that they would come back to me a.s.a.p. I am beginning to wonder if the shop is a fraud... Any experiences?

Cheers,

Dan

I've bought parts from them and their sister company (which is often cheaper) https://www.carparts4less.co.uk/ a few times. Always need to ensure you use the codes, but never had any issues.

[Integroo]

Biggest supplier in the UK. Tried ringing them and speaking to a person?

[Sheepshanks]

I’m sure I read on another forum that they're considating warehouses and everything is a bit screwed up at the moment.

[ElectricPics]

Sheepshanks said:

I’m sure I read on another forum that they're considating warehouses and everything is a bit screwed up at the moment.

The company that owns them bought Andrew Page recently (to be run independently of ECP) but both are having depot closures and ECP customer service and delivery for private customers always left a lot to be desired. I prefer to go to their sales desk in person and the staff are usually great.

[Sheepshanks]

ElectricPics said:

The company that owns them bought Andrew Page recently...

That’s interesting. I don’t know if it’s connected but my Merc was at an indie for some work last week and I know he uses Andrew Page - they’re in the same block of units. There was a comment made in passing they were having to cancel bookings as parts weren’t coming in as expected.

[Dave.]

Sheepshanks said:

I’m sure I read on another forum that they're considating warehouses and everything is a bit screwed up at the moment.

Yup, this.

I've had to wait a few weeks for parts from cp4l, but placed another order on Wednesday which turned up yesterday, and that was with the standard free delivery.

[danzrh]

Thanks for the replies. So I'll hope it's just the warehouse consolidation ...

Cheers,

Dan

[davidexige]

I've ordered a few things of them this month, they've all been delivered within a few days, I would give them a ring to see what's going on with your order.