Discussion
Well just had my renewal for my Breakdown cover from the RAC (don't really think this counts as naming and shameing 
) and quite thoughtfully 
they tell me I have to do nothing, they'll just help themselves to £86 off my credit card 
Now if I was a new customer according to the website I would only be charged £79 and via a Wilkinsons till receipt promotion, again via the website it's only £62 and you get a £10 Wilko's voucher
Why do so many companies do this to existing customers, the only hook for renewing is the possibilities of a No Claims Discount, but I drive a TVR so thats not going to happen
(actually my only call out last year was when I borrowed racegirls dad's Festa)
Now I've got to cancel the renewal and phone back a day later and take up the Wilko's offer, unless there are any better deals out there?
>>> Edited by raceboy on Wednesday 24th September 11:14
) and quite thoughtfully they tell me I have to do nothing, they'll just help themselves to £86 off my credit card Now if I was a new customer according to the website I would only be charged £79 and via a Wilkinsons till receipt promotion, again via the website it's only £62 and you get a £10 Wilko's voucher
Why do so many companies do this to existing customers, the only hook for renewing is the possibilities of a No Claims Discount, but I drive a TVR so thats not going to happen
(actually my only call out last year was when I borrowed racegirls dad's Festa) Now I've got to cancel the renewal and phone back a day later and take up the Wilko's offer, unless there are any better deals out there?
>>> Edited by raceboy on Wednesday 24th September 11:14
Well the AA will want £81 off me for the same cover, and I don't have any problems with the RAC greasy end it's the corperate side that are the numpties
Oh and the AA are offering a £10 amazon voucher who are currently in my bad books anyway
>> Edited by raceboy on Wednesday 24th September 11:35
Oh and the AA are offering a £10 amazon voucher who are currently in my bad books anyway
>> Edited by raceboy on Wednesday 24th September 11:35
Virgins highest cover which includes european cover is £99 and they were doing (and may still be doing) 2for1 so you can get your partners car covered too.
They do ask for a £70 excess on +10yr old car cover in europe though.
If your not gonna take an old car to Europe then this is the best deal I found.
They do ask for a £70 excess on +10yr old car cover in europe though.
If your not gonna take an old car to Europe then this is the best deal I found.
... the cars under dads name on it..... HONEST! 
When I was with Green flag I never got picked up by a green flag truck.
They dont use their own truck, they call the nearest recovery service to you at the time.
I have a Virgin mobile and the number was already in a special Xtras menu. I could tell you the number but it will only work from a virgin network.
Its called "RAC Red".
(ah, maybe they use the RAC then!)
They dont use their own truck, they call the nearest recovery service to you at the time.
I have a Virgin mobile and the number was already in a special Xtras menu. I could tell you the number but it will only work from a virgin network.
Its called "RAC Red".
(ah, maybe they use the RAC then!)
Well just told them where they can stick their renewal, and asked how soon after closing the account I can be come a new member again, and they will not let you back for 120 days
But as I've not told them I've moved house I don't think thats going to be a problem
Or as I was going to upgrade to a joint account anyway I could just put it in racegirls name
But as I've not told them I've moved house I don't think thats going to be a problem
Or as I was going to upgrade to a joint account anyway I could just put it in racegirls name
gshughes said:You don't need to be in that industry to work it out, it is quite simple. You quote a new customer a low price to get them into the fold. After that you keep turning the heat up and if you get it right they never leave, when you have overdone it and people start to leave you turn it down a little. Most people are either too busy or more commonly too lazy to shop around. Perfect example is interest rates for savings, ING advertised 4.3%, everyone moves their money there, now it's 4.1%. If people stay with them they will drop it again.
Same deal with insurance companies, I have very rarely used the same company 2 years running, as you can always get a better deal elsewhere. Why do they do it ? Who knows, it certainly doesn't engender customer loyalty. Maybe someone in one of these industries could enlighten us.
Ivan
Bloody RAC are bloody useless anybloodyway.
On the way to the rolling road my car conked out. Told the numpty on the phone I was going to Watton near Norwich. I hear 'tappety-tap-tap' and Norman No-Stars says "I have three Wattons. One in Dorset, one in Yorkshire an one in Norfolk. Which one is it?".
Take a guess you fekking genius.
I also made it quite clear that I needed a low loader (limited clearance) and NOT UNDER ANY CIRCUMSTANCES EVER, EVER, EVER, A TRAILER. "Righto" says Norman.
Twenty minutes later I received a call from the patrolman who was on his way with.....................you guessed it.
On the way to the rolling road my car conked out. Told the numpty on the phone I was going to Watton near Norwich. I hear 'tappety-tap-tap' and Norman No-Stars says "I have three Wattons. One in Dorset, one in Yorkshire an one in Norfolk. Which one is it?".
Take a guess you fekking genius.
I also made it quite clear that I needed a low loader (limited clearance) and NOT UNDER ANY CIRCUMSTANCES EVER, EVER, EVER, A TRAILER. "Righto" says Norman.
Twenty minutes later I received a call from the patrolman who was on his way with.....................you guessed it.
dontlift said:
I normally get my breakdown cover free with my car insurance, i have not needed to buy any seperately for years
I used to get mine free with insurance too, that is all about to change - it has with Sunninghill! Just another way of putting the premiums up more without it being so obvious.
Ivan
ribol said:
I normally get my breakdown cover free with my car insurance, i have not needed to buy any seperately for years
I used to get mine free with insurance too, that is all about to change - it has with Sunninghill! Just another way of putting the premiums up more without it being so obvious.
Ivan
yep, they always offer the extra fifty quid, and the correct response is throw it in for free and i will consider buying insurance from you, oh you will, oh thank you, well bye then i will call you back if i cant beat you price
BTW: www.redrac.com/ is a porn site.
Im trying to look for the RAC Red website based on my initial findings (previous post) and cant find it anywhere.
If anyone finds it please let me know.
Im trying to look for the RAC Red website based on my initial findings (previous post) and cant find it anywhere.
If anyone finds it please let me know.
Gassing Station | General Gassing [Archive] | Top of Page | What's New | My Stuff