Car salesman are not bad

Car salesman are not bad

Author
Discussion

england

Original Poster:

15 posts

198 months

Saturday 3rd January 2009
quotequote all
It always amuses me about how much car salespeople get slated. I work in a Ford dealership selling cars. I will let you all into a few little secrets from somebody working in this current climate.


- Sales people are making f**K all at the moment. Average/poor sales guy should make 36K per year but are now making 22K a year. A very good salesperson should make 45k – 50K a year at the right place but are now making 30K or less.

- You will get a good deal at the moment but bear in mind dealers have their limitations. We are making less than £100 per car at the moment. How long can that last? Just remember that when you buy a car at the moment and remember we can not just discount cars by thousands. Average new car margins is less than 1k!

- If you think sales people are pushy/disinterested then it could be to do with the climate but also the pressure in general. You may mock us and expect the earth from us but we are here to make a living. Our basics are low and to make a good wage for the hours we do then we need to sell cars. If that means trying to get commitment faster than you would like then so be it.

- Customers are more dishonest than sales people. Customers say they will buy a car from you so then you give then a good deal and then they buy elsewhere because it is £100 cheaper! This tells me two things, I gave them a good deal as the other dealer only just beat me and also they have no loyalty to us and disrespect us and think that they can waste our time. If car sales people charged by the hour there would be less timewasters and more honesty all round. Customers lie about their part exchanges, they think they can manipulate the sales guy by walking out and they love trying to cancel a deal when things don't run smoothly.

- Nine times out of ten when something goes wrong it is not the salesperson fault. We just sell and deliver the car. We have no control over getting the vehicle from the manufacture in terms of quickness, we have no control over the service department and we have no control when something breaks.


To be honest I could go on all night but I will not. I will wait for responses from people who will disagree and then try to educate them. Just remember through we work over 50 hours a week and this past year we are earning 25% less. This past year customers expect you to sell them a car for a loss and then kiss their feet for buying a car from their dealership.



Edited by england on Saturday 3rd January 22:11


Edited by england on Saturday 3rd January 22:14


Edited by england on Saturday 3rd January 22:17

V8mate

45,899 posts

204 months

Saturday 3rd January 2009
quotequote all
You might want to try getting over yourself.

Because every bit of that animosity you have for your customers will come through every time you speak to them; even if you think you're doing a great job.

And because of your attitude, in the same way that customers switch supermarket because a bottle of Coke is 5p cheaper, they'll be running to another dealer for the sake of £100. And a more respectful salesman.

okgo

40,508 posts

213 months

Saturday 3rd January 2009
quotequote all
I sold an £8,000 car, and made £1500 profit this Tuesday. I also sold 4 cars today. God bless the rich commuter belt (for now).

I agree with what you say to a degree, but if you can't stand the heat etc..

eowen

16,699 posts

280 months

Saturday 3rd January 2009
quotequote all
england said:
It always amuses me about how much car salespeople get slated. I work in a Ford dealership selling cars. I will let you all into a few little secrets from somebody working in this current climate.


- Sales people are making f**K all at the moment. Average/poor sales guy should make 36K per year but are now making 22K a year. A very good salesperson should make 45k – 50K a year at the right place but are now making 30K or less.

- You will get a good deal at the moment but bear in mind dealers have their limitations. We are making less than £100 per car at the moment. How long can that last? Just remember that when you buy a car at the moment and remember we can not just discount cars by thousands. Average new car margins is less than 1k!

- If you think sales people are pushy/disinterested then it could be to do with the climate but also the pressure in general. You may mock us and expect the earth from us but we are here to make a living. Our basics are low and to make a good wage for the hours we do then we need to sell cars. If that means trying to get commitment faster than you would like then so be it.

- Customers are more dishonest than sales people. Customers say they will buy a car from you so then you give then a good deal and then they buy elsewhere because it is £100 cheaper! This tells me two things, I gave them a good deal as the other dealer only just beat me and also they have no loyalty to us and disrespect us and think that they can waste our time. If car sales people charged by the hour there would be less timewasters and more honesty all round. Customers lie about their part exchanges, they think they can manipulate the sales guy by walking out and they love trying to cancel a deal when things don't run smoothly.

- Nine times out of ten when something goes wrong it is not the salesperson fault. We just sell and deliver the car. We have no control over getting the vehicle from the manufacture in terms of quickness, we have no control over the service department and we have no control when something breaks.


To be honest I could go on all night but I will not. I will wait for responses from people who will disagree and then try to educate them. Just remember through we work over 50 hours a week and this past year we are earning 25% less. This past year customers expect you to sell them a car for a loss and then kiss their feet for buying a car from their dealership.

drivin_me_nuts

17,949 posts

226 months

Saturday 3rd January 2009
quotequote all
I doubt if you will find much empathy and even less sympathy on this forum for car salesmen and dealers in general. Years of bad attitude and the perception of constantly screwing over the customer have left the car salesman about as popular as the Pox.

mercGLowner

1,668 posts

199 months

Saturday 3rd January 2009
quotequote all
drivin_me_nuts said:
I doubt if you will find much empathy and even less sympathy on this forum for car salesmen and dealers in general. Years of bad attitude and the perception of constantly screwing over the customer have left the car salesman about as popular as the Pox.
In fact they have a similar status to Estate Agents and Labour Politicians in most peoples eyes.

nottyash

4,671 posts

210 months

Saturday 3rd January 2009
quotequote all
I cant see how you make 100 quid a car and still earn 22 grand a year.
It doesnt add up to me. That means you have to sell 220 cars a year, that is over 18 cars a month. Yet that is for each salesman, and then overheads. yet your not selling cars at the moment?.


mikechandler

1,998 posts

217 months

Saturday 3rd January 2009
quotequote all
england said:
It always amuses me about how much car salespeople get slated. I work in a Ford dealership selling cars. I will let you all into a few little secrets from somebody working in this current climate.


- Sales people are making f**K all at the moment. Average/poor sales guy should make 36K per year but are now making 22K a year. A very good salesperson should make 45k – 50K a year at the right place but are now making 30K or less.

- You will get a good deal at the moment but bear in mind dealers have their limitations. We are making less than £100 per car at the moment. How long can that last? Just remember that when you buy a car at the moment and remember we can not just discount cars by thousands. Average new car margins is less than 1k!

- If you think sales people are pushy/disinterested then it could be to do with the climate but also the pressure in general. You may mock us and expect the earth from us but we are here to make a living. Our basics are low and to make a good wage for the hours we do then we need to sell cars. If that means trying to get commitment faster than you would like then so be it.

- Customers are more dishonest than sales people. Customers say they will buy a car from you so then you give then a good deal and then they buy elsewhere because it is £100 cheaper! This tells me two things, I gave them a good deal as the other dealer only just beat me and also they have no loyalty to us and disrespect us and think that they can waste our time. If car sales people charged by the hour there would be less timewasters and more honesty all round. Customers lie about their part exchanges, they think they can manipulate the sales guy by walking out and they love trying to cancel a deal when things don't run smoothly.

- Nine times out of ten when something goes wrong it is not the salesperson fault. We just sell and deliver the car. We have no control over getting the vehicle from the manufacture in terms of quickness, we have no control over the service department and we have no control when something breaks.


To be honest I could go on all night but I will not. I will wait for responses from people who will disagree and then try to educate them. Just remember through we work over 50 hours a week and this past year we are earning 25% less. This past year customers expect you to sell them a car for a loss and then kiss their feet for buying a car from their dealership.



Edited by england on Saturday 3rd January 22:11


Edited by england on Saturday 3rd January 22:14


Edited by england on Saturday 3rd January 22:17
Why would people show loyalty to a car salesman? No offence intended BTW but I would imagine that most Ford owners aren't all that interested in building a long and lasting relationship with the salesman?

Deerfoot

5,050 posts

199 months

Saturday 3rd January 2009
quotequote all
england said:
I will wait for responses from people who will disagree and then try to educate them.
Your post has already been an education..........

okgo

40,508 posts

213 months

Saturday 3rd January 2009
quotequote all
nottyash said:
I cant see how you make 100 quid a car and still earn 22 grand a year.
It doesnt add up to me. That means you have to sell 220 cars a year, that is over 18 cars a month. Yet that is for each salesman, and then overheads. yet your not selling cars at the moment?.
Basic is probably 14k smile

AlpineWhite

2,157 posts

210 months

Saturday 3rd January 2009
quotequote all
england said:
- Sales people are making f**K all at the moment. Average/poor sales guy should make 36K per year but are now making 22K a year. A very good salesperson should make 45k – 50K a year at the right place but are now making 30K or less.
That's the choice you make when you decide to go into that business. When things are good, they're very good. When they're bad.... well, tough. Sorry.

england said:
If that means trying to get commitment faster than you would like then so be it.
You're trying to sell to me. I'm not bound to you. If I don't like the pressure selling, I'll walk away. Simple as that. I don't owe you a sale!

england said:
If car sales people charged by the hour there would be less timewasters and more honesty all round.
Charging me by the hour, for you to sell me something? Have you ever heard of anything quite so ridiculous?



england said:
Just remember through we work over 50 hours a week and this past year we are earning 25% less. This past year customers expect you to sell them a car for a loss and then kiss their feet for buying a car from their dealership.
50 hours a week? Big fking deal!

Come on then, educate me!

IforB

9,840 posts

244 months

Saturday 3rd January 2009
quotequote all
england said:
It always amuses me about how much car salespeople get slated. I work in a Ford dealership selling cars. I will let you all into a few little secrets from somebody working in this current climate.


- Sales people are making f**K all at the moment. Average/poor sales guy should make 36K per year but are now making 22K a year. A very good salesperson should make 45k – 50K a year at the right place but are now making 30K or less.

- You will get a good deal at the moment but bear in mind dealers have their limitations. We are making less than £100 per car at the moment. How long can that last? Just remember that when you buy a car at the moment and remember we can not just discount cars by thousands. Average new car margins is less than 1k!

- If you think sales people are pushy/disinterested then it could be to do with the climate but also the pressure in general. You may mock us and expect the earth from us but we are here to make a living. Our basics are low and to make a good wage for the hours we do then we need to sell cars. If that means trying to get commitment faster than you would like then so be it.

- Customers are more dishonest than sales people. Customers say they will buy a car from you so then you give then a good deal and then they buy elsewhere because it is £100 cheaper! This tells me two things, I gave them a good deal as the other dealer only just beat me and also they have no loyalty to us and disrespect us and think that they can waste our time. If car sales people charged by the hour there would be less timewasters and more honesty all round. Customers lie about their part exchanges, they think they can manipulate the sales guy by walking out and they love trying to cancel a deal when things don't run smoothly.

- Nine times out of ten when something goes wrong it is not the salesperson fault. We just sell and deliver the car. We have no control over getting the vehicle from the manufacture in terms of quickness, we have no control over the service department and we have no control when something breaks.


To be honest I could go on all night but I will not. I will wait for responses from people who will disagree and then try to educate them. Just remember through we work over 50 hours a week and this past year we are earning 25% less. This past year customers expect you to sell them a car for a loss and then kiss their feet for buying a car from their dealership.
I have a lot of sympathy for dealers at them moment and unlike many people don't consider them to be the spawn of satan.

However, you are being a whinger.

I would walk if I thought I could get a better deal elsewhere. I might ring you and tell you, but that would be to get you to come down even further.

When I buy a car from a dealer, my task is to get the best deal for me. Frankly I couldn't give two hoots about if you make a loss or not. You don't have to sell me a car. There is no legislation that forces you to do a deal with someone.

Frankly with the current market (though I understand that things have been alright this week) then I would be kissing the feet of potential buyers. You need them more than they need you at the mo and when the chips are down, you just need to do whatever you can. Sucking eggs and all that though I'm sure.

Punters don't know about salesmens salaries and to be honest, why should they care?

Fox-

13,441 posts

261 months

Saturday 3rd January 2009
quotequote all
england said:
Customers say they will buy a car from you so then you give then a good deal and then they buy elsewhere because it is £100 cheaper! This tells me two things, I gave them a good deal as the other dealer only just beat me and also they have no loyalty to us and disrespect us and think that they can waste our time.
Why should they pay you £100 more when another dealership is offering the same product for less? I don't understand. Do you think they 'owe' you something?

chr15b

3,467 posts

205 months

Saturday 3rd January 2009
quotequote all
england said:
Average new car margins is less than 1k!
and we all know that with new car sales it's the manufacturers bonus that pays, not just the profit on the car!

okgo

40,508 posts

213 months

Saturday 3rd January 2009
quotequote all
chr15b said:
england said:
Average new car margins is less than 1k!
and we all know that with new car sales it's the manufacturers bonus that pays, not just the profit on the car!
Yep, and I would be surprised to hear that ford make less than 1k off one of their cars..

metrofour

101 posts

199 months

Saturday 3rd January 2009
quotequote all
Less than £100 per car? Is that to every employee including the cleaning lady?

No im not a salesman-but I dont believe that, sorry.Guestimate is your making a grand per car all day long.

Educate me.

M4

okgo

40,508 posts

213 months

Saturday 3rd January 2009
quotequote all
metrofour said:
Less than £100 per car? Is that to every employee including the cleaning lady?

No im not a salesman-but I dont believe that, sorry.Guestimate is your making a grand per car all day long.

Educate me.

M4
He is talking about in his back pocket, not his dealerships p/l pot.


eowen

16,699 posts

280 months

Saturday 3rd January 2009
quotequote all
Dont feed the troll. England's first post on PH.

glazbagun

14,842 posts

212 months

Saturday 3rd January 2009
quotequote all
Are you 18 or something? This post is distinctly whiny.

richyb

4,615 posts

225 months

Saturday 3rd January 2009
quotequote all
What is it with the troll invasion in GG at the moment? Come on mods, 12 month/500 posts+ only section please.