Advice needed - courtesy car scrape!

[rsole]

Got a courtesy car from my local (friendly) Audi dealership today whilst the motor was in for service. All was going well until i scraped the car on a metal post (drivers & passengers door). Question is - i signed all the forms for insurance (as you do) but didn't read anything in detail as i was in a rush - so, anyone know what i can expect excess etc.., other than a walk of shame into the dealership??

Advice appreciated - got to take it back this evening!!

[mmm-five]

Take it back and park it with the damaged side close to a post. When they eventually spot it, just deny everything.

If they didn't do a check when you sign for it, and don't do one when it comes back in, then I can't see how they can prove it either way

[rsole]

They washed it before i got it and kept me waiting for half an hour as it was out on a demo over the weekend and came back very dirty, so i think that option has gone.

[Mike400]

Set fire to it - the flames should distract them from the scrapes I would have thought

[broadcaststorm]

Find some big muddy puddles and drive through them over and over until you can no longer see the damage (not that I would do such a thing).
Of course, you could just own up...

[GingerWizard]

normally you have to pay what ever your own excess is. So if you have a 250 excess on policy then this is what it will cost you.

[Rich-UK]

You could own up and they might not charge you for the damage, it happened to me once and that was a Cayenne(!) but I wouldn't bet on it heppening normally.

[Munter]

GingerWizard said:

normally you have to pay what ever your own excess is. So if you have a 250 excess on policy then this is what it will cost you.

Thats accident repair courtesy cars. This being a car from a dealer doing a service it's essentially a Hire car. My guess is £500 minimum.

[Jim Clark]

At the BMW dealership we used to have it was an excess of £500 unless the customer opted to pay a £10 excess waiver.

Edited by Jim Clark on Wednesday 13th May 16:42

[Adrian Gumball]

Be a man and own up to it.

Youv scrapped it, you pay the excess.

[rsole]

Don't get me wrong here guys, quite happy to fess up and take it on the chin. Was curious as to what i might expect.

They offered me a £25 wavier last time, but not this time - buggar!

[MK4 Slowride]

We had a £250 excess for the customer. Just come clean about it. We had one elderly couple bin a brand new 1 Series. They went into the back of a truck and so went underneath it scraping the bonnet and top bits of the engine off.

[UncappedTag]

mmm-five said:

Take it back and park it with the damaged side close to a post. When they eventually spot it, just deny everything.

If they didn't do a check when you sign for it, and don't do one when it comes back in, then I can't see how they can prove it either way

Yeah great attitude that. Maybe when you car is in for it's next service, they can smack you car door open onto a post and then say "it was like that before"

OP, just be honest, mistakes happen. They may even turn a blind eye

[arun1uk]

rsole said:

All was going well until i scraped the car on a metal post (drivers & passengers door)

How did you scrape both the driver and passenger door!?!? Did you scrape the driver side, then drive back and scrape the other side to make it look symmetrical!?!? You crazy mofo.

I've got a hire car at the moment and the excess on the paperwork is whatever is on my insurance, so £250.

Good luck...

[UncappedTag]

arun1uk said:

rsole said:

All was going well until i scraped the car on a metal post (drivers & passengers door)

How did you scrape both the driver and passenger door!?!? Did you scrape the driver side, then drive back and scrape the other side to make it look symmetrical!?!? You crazy mofo.

I've got a hire car at the moment and the excess on the paperwork is whatever is on my insurance, so £250.

Good luck...

Back passenger maybe?!?

[monthefish]

mmm-five said:

Take it back and park it with the damaged side close to a post. When they eventually spot it, just deny everything.

If they didn't do a check when you sign for it, and don't do one when it comes back in, then I can't see how they can prove it either way

Adrian Gumball said:

Be a man and own up to it.

Youv scrapped it, you pay the excess.

That's more like it.

[rsole]

The post i 'grazed' was leaning over, so when i made contact it got the bottom of the drivers door and part of the passenger door.

[GreatGranny]

I did this to a Micra courtesy car while my Mondy was being repaired. Quick trip to a friendly bodyshop £50 later perfect! Took it for a spin through some muddy puddles so not to make the nice clean patch on the bumper where the repair had been too obvious.
Of course I would never advocate this type of behaviour.

[Parrot of Doom]

Having never had good service from Audi, including blatent lies and ripoffs (and I will never buy one again), I'd just park it up and not mention it. But the honest thing to do would be to admit it.

The last time I looked the waiver made you liable for the first £1,000 of damage, regardless of blame.

[hornetrider]

rsole said:

The post i 'grazed' was leaning over, so when i made contact it got the bottom of the drivers door and part of the passenger door.

You mean drivers door and rear offside door, right? Passenger door is on the nearside.