Parking pentalty....in McDonalds!!
Parking pentalty....in McDonalds!!
Author
Discussion

rapidophile

Original Poster:

213 posts

241 months

Sunday 31st January 2010
quotequote all
Rant on/

On an unavoidable emergency and very late night journey across London recently given no alternative, I drove into a 24hr Mc's for a coffee.

On my return Journey home, now starving and also given the lack of anything half decent open I got a breakfast about 5.30am.

Yesterday morning I got a penalty notice from their parking company for £50 for returning to their car park within 120mins. Complete with pictures of my car driving into their carpark and threats of CCJ's etc.

The laughable part of it is that the carpark was empty, I was the only customer. So to reward their only customer they charge them £50 for parking in their premises.

Unbelievable!

/rant off.

miniman

29,177 posts

284 months

Sunday 31st January 2010
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Are you clearly visible as the driver in their photos?

PeteG

4,278 posts

233 months

Sunday 31st January 2010
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You already know what to do... put it in the big round file. biggrin

NiceCupOfTea

25,526 posts

273 months

Sunday 31st January 2010
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File it in the bin.

Oh, and vow never to darken their doors again.

Edited by NiceCupOfTea on Sunday 31st January 12:24

eldar

24,827 posts

218 months

Sunday 31st January 2010
quotequote all
Unenforceable, so ignore it (and Mc Donalds). Just bin the letter, and any others they send.

Glosphil

4,763 posts

256 months

Sunday 31st January 2010
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I wonder how much McDonalds, Tesco, various DIY stores, etc. charge the 'parking control' companies for the right to harrass their customers? They obviously think the money is worth the bad feeling generated amongst their customers.

soad

34,288 posts

198 months

Sunday 31st January 2010
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Do they really do that now (wouldn't know as don't ever eat there) - bit mad isn't it?

Appears to be the norm after quick googling.


Kentish

15,169 posts

256 months

Sunday 31st January 2010
quotequote all
We have a new small retail park locally that has just been built - it has a halfords, a DK sports Gym and Pool, Burger King and a few other places.

Considering the gym has a pool, steam room and spa and a cafe most people can easily spend more than a couple of hours there.

New signs have gone up from a private parking company; penalty for 2+ hours is £140 - £250 for clamp removal fee.

Too late to swap gyms now as paid up membership rolleyes

FourWheelDrift

91,699 posts

306 months

Sunday 31st January 2010
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Send your complaint to Ronald@MacDonalds.com

Andehh

7,468 posts

228 months

Sunday 31st January 2010
quotequote all
Kentish said:
We have a new small retail park locally that has just been built - it has a halfords, a DK sports Gym and Pool, Burger King and a few other places.

Considering the gym has a pool, steam room and spa and a cafe most people can easily spend more than a couple of hours there.

New signs have gone up from a private parking company; penalty for 2+ hours is £140 - £250 for clamp removal fee.

Too late to swap gyms now as paid up membership rolleyes
I'd raise an absolute storm over that. Me & a few guys go to the gym and regularly spend over 2 hours, and that's without the pool/spa etc.

FourWheelDrift

91,699 posts

306 months

Sunday 31st January 2010
quotequote all
Kentish said:
We have a new small retail park locally that has just been built - it has a halfords



New signs have gone up from a private parking company; penalty for 2+ hours is £140 - £250 for clamp removal fee.
That's actually quite handy, Halfords sell angle grinders.

Kinky

39,899 posts

291 months

Sunday 31st January 2010
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I'm 100% sure that the national press would be very interested in that story smile

I think a quick email off to some of the newsdesks is in order!

Muncher

12,235 posts

271 months

Sunday 31st January 2010
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Just bin it, it's unenforceable.

Debaser

7,510 posts

283 months

Sunday 31st January 2010
quotequote all
eldar said:
Unenforceable, so ignore it (and Mc Donalds). Just bin the letter, and any others they send.
Definitely do this.

Kinky said:
I'm 100% sure that the national press would be very interested in that story smile

I think a quick email off to some of the newsdesks is in order!
And this.. will be interesting to see if it gets picked up!


Edited by Debaser on Sunday 31st January 13:44

reggie82

1,375 posts

200 months

Sunday 31st January 2010
quotequote all
Muncher said:
Just bin it, it's unenforceable.
If the pictures show that it is clearly the OP driving the car, and the parking T&C's are clearly signposted, is it that easy?

Johnnytheboy

24,499 posts

208 months

Sunday 31st January 2010
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So they are trying to discourage repeat business?

Engineer1

10,486 posts

231 months

Sunday 31st January 2010
quotequote all
Kentish said:
We have a new small retail park locally that has just been built - it has a halfords, a DK sports Gym and Pool, Burger King and a few other places.

Considering the gym has a pool, steam room and spa and a cafe most people can easily spend more than a couple of hours there.

New signs have gone up from a private parking company; penalty for 2+ hours is £140 - £250 for clamp removal fee.

Too late to swap gyms now as paid up membership rolleyes
Complain to your gym they then may well cut a deal or charge a minimal amount for parking permits or similar dependant on who owns the car park. Or write a letter saying the car park restrictions have altered the terms of the contract, enough letters and pissed off people will mean it would be cheaper to sort the parking rather than lose their members, contact a local paper, all the fitness magazines etc basically anywhere your gym might advertise they will do something if the threat to business is big enough.

rapidophile

Original Poster:

213 posts

241 months

Sunday 31st January 2010
quotequote all
Yeah, it is clearly me in both pictures.

Minimum return period of time 120mins, actual time of return 39mins.

Not sure about the signage at the place, it didn't even cross my mind to check, logic dictates that you wouldn't penalize paying customers at 5am. But they're obviously operating on a different logic to us.

It says they're operating in accordance with AOS code of practice for private car park enforcement. Payment must be made within 14 days @ discount £50. Or it goes upto £100 although the letter didn't arrive till 4 days after issue, so now only 10 days.

It says you can challenge in writing.

I've a very strong email to McDonalds on their website asking them to explain to me how they consider rewarding my repeat custom with a £50 fine, and await their response.

You think the AOS code of practice is unenforceable?



Marf

22,907 posts

263 months

Sunday 31st January 2010
quotequote all
rapidophile said:
You think the AOS code of practice is unenforceable?
The AOS code of practice is a standard for parking enforcers. It doesn't apply to you per se.

Bin the notice and get on with your life.

flemke

23,387 posts

259 months

Sunday 31st January 2010
quotequote all
Just curious - what problem are they trying to solve by barring a return within 120 mins?