Discussion
As I'm planning on selling my car next month I went into the local DVLA office yesterday to put my number plate on retention certificate and thought it would be a simple case of paying the £105 (how they justify this fee?), hand over the V5, tax disc and get a replacement one with the original marque reassigned back onto the car.
Was told that this is not the case anymore as they had changed this process 5 years ago. Not sure if I was fobbed off but they reasoned plate change cannot be processed on the same day as they only have a window of 6 mins to serve customers which brought this change in.
The woman over the counter couldn't even confirm if it would revert back to the previous reg, I would know if 'my application is successful within 14 days'. WTF? If I've paid £105 to put my reg on retention then I should bloody well expect this would be done. The biatch even attempted to keep my tax disc - hello if you're not able to give me a replacement disc then I would need to keep the disc to display in my car as I want to keep driving it. A sly move to steal your tax disc
Could someone shed some light if it would revert back to the previous registration? I would be a bit annoyed if I had to get a new set of plates made up rather than putting the old plates back onto the car.
Was told that this is not the case anymore as they had changed this process 5 years ago. Not sure if I was fobbed off but they reasoned plate change cannot be processed on the same day as they only have a window of 6 mins to serve customers which brought this change in.
The woman over the counter couldn't even confirm if it would revert back to the previous reg, I would know if 'my application is successful within 14 days'. WTF? If I've paid £105 to put my reg on retention then I should bloody well expect this would be done. The biatch even attempted to keep my tax disc - hello if you're not able to give me a replacement disc then I would need to keep the disc to display in my car as I want to keep driving it. A sly move to steal your tax disc
Could someone shed some light if it would revert back to the previous registration? I would be a bit annoyed if I had to get a new set of plates made up rather than putting the old plates back onto the car.
amare32 said:
Could someone shed some light if it would revert back to the previous registration? I would be a bit annoyed if I had to get a new set of plates made up rather than putting the old plates back onto the car.
It will revert to the original number plate so long as that is not currently on another car. Also the V317 form will have said copy, not original tax disc so that you are not failing to display.
I hate cherish & retentions, I do multiple per month as part of my job.
Silverbullet767 said:
The DVLA are brilliant...
I had a Honda CRX Del Sol registered here (Jap import)
The registration document came back as......
Make: Toyota
Model: Carina XL Diesel
Type of Fuel: Petrol
No. of seats: 2
You know, those 2 seater Toyota Carina Petrol Diesel hybrids that everyone has.....
There was an issue about 3 years ago when all new Aygo's were registered as carina E's.I had a Honda CRX Del Sol registered here (Jap import)
The registration document came back as......
Make: Toyota
Model: Carina XL Diesel
Type of Fuel: Petrol
No. of seats: 2
You know, those 2 seater Toyota Carina Petrol Diesel hybrids that everyone has.....
Silverbullet767 said:
The DVLA are brilliant...
I had a Honda CRX Del Sol registered here (Jap import)
The registration document came back as......
Make: Toyota
Model: Carina XL Diesel
Type of Fuel: Petrol
No. of seats: 2
You know, those 2 seater Toyota Carina Petrol Diesel hybrids that everyone has.....
Thats incompetence at its very finest......I had a Honda CRX Del Sol registered here (Jap import)
The registration document came back as......
Make: Toyota
Model: Carina XL Diesel
Type of Fuel: Petrol
No. of seats: 2
You know, those 2 seater Toyota Carina Petrol Diesel hybrids that everyone has.....
Yep, they're useless. Just done mine and they sent me the retention cert. back with my name spelt incorrectly in the grantee section.
But no, they can't just issue another one, you have to send the wrong one back at your own expense and with an accompanying letter explaining their mistake. They dont even apologise for it.
But no, they can't just issue another one, you have to send the wrong one back at your own expense and with an accompanying letter explaining their mistake. They dont even apologise for it.
Silverbullet767 said:
The DVLA are brilliant...
I had a Honda CRX Del Sol registered here (Jap import)
The registration document came back as......
Make: Toyota
Model: Carina XL Diesel
Type of Fuel: Petrol
No. of seats: 2
You know, those 2 seater Toyota Carina Petrol Diesel hybrids that everyone has.....
Ha Ha, rings a bell... my Irish friend at work had to get a new V5 for his imported Honda civic, came back with car type; "honda motorbike". Real close fellas... yet so far. I had a Honda CRX Del Sol registered here (Jap import)
The registration document came back as......
Make: Toyota
Model: Carina XL Diesel
Type of Fuel: Petrol
No. of seats: 2
You know, those 2 seater Toyota Carina Petrol Diesel hybrids that everyone has.....
C2look said:
Yep, they're useless. Just done mine and they sent me the retention cert. back with my name spelt incorrectly in the grantee section.
But no, they can't just issue another one, you have to send the wrong one back at your own expense and with an accompanying letter explaining their mistake. They dont even apologise for it.
Be very carefulBut no, they can't just issue another one, you have to send the wrong one back at your own expense and with an accompanying letter explaining their mistake. They dont even apologise for it.
Anything out of the ordinary finds its way to the hungry shredder
Take copies
Do you have a local office that can help?
AndyM31 said:
Oh and do not forget hat when sending things to the DVLA always send them registered recorded. Like this they have no excuse of no receipt.
Good point! Worth paying the extra to avoid any further hassle.saaby93 said:
Be very careful
Anything out of the ordinary finds its way to the hungry shredder
Take copies
Do you have a local office that can help?
Copy taken.Anything out of the ordinary finds its way to the hungry shredder
Take copies
Do you have a local office that can help?
Thanks for the heads up guys.
I did this a few weeks ago. Took my plate off my car, and got a new plate assigned for it. The problem now is that 2 weeks on although I have a new plate, I still don't have the new V5 back, they really need to hurry up! Also wouldn't mind getting my retention certificate so that it's ready for the new car, but I fear that'll take a while too.
TriumphVitesse said:
Silverbullet767 said:
The DVLA are brilliant...
I had a Honda CRX Del Sol registered here (Jap import)
The registration document came back as......
Make: Toyota
Model: Carina XL Diesel
Type of Fuel: Petrol
No. of seats: 2
You know, those 2 seater Toyota Carina Petrol Diesel hybrids that everyone has.....
Thats incompetence at its very finest......I had a Honda CRX Del Sol registered here (Jap import)
The registration document came back as......
Make: Toyota
Model: Carina XL Diesel
Type of Fuel: Petrol
No. of seats: 2
You know, those 2 seater Toyota Carina Petrol Diesel hybrids that everyone has.....
Shmee150 said:
I did this a few weeks ago. Took my plate off my car, and got a new plate assigned for it. The problem now is that 2 weeks on although I have a new plate, I still don't have the new V5 back, they really need to hurry up! Also wouldn't mind getting my retention certificate so that it's ready for the new car, but I fear that'll take a while too.
I'd ring Swansea if I were you if you have not got either within another week. Normally the replacement V5C is produced just a few days after the cherish/retention is processed. Not sure why but currently it does seem to be taking just a bit longer.Phone number is 0300 790 6802
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