Mr Clutch?
Author
Discussion

catman

Original Poster:

2,504 posts

205 months

Tuesday 25th May 2010
quotequote all
Hi all, I just wondered whether anyone on PH had used the above company.

My clutch may need replacing soon, and my usual garage aren't interested in doing it. (Mondeo)

All comments welcome (Except the Mondeo hating ones!)

Tim

The Wookie

14,209 posts

258 months

Tuesday 25th May 2010
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I can't remember if it was a post on here or a coworker that highlighted some comedy exploits at a Mr.Clutch. Whatever it was, I'm pretty sure involved bills increasing in multiples of the original quote and dodgy working practices shortly followed by failure of the replaced unit.

Cobber

452 posts

220 months

Tuesday 25th May 2010
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Quite a few horror stories, Recon parts as opposed to new parts is one

soad

34,698 posts

206 months

Tuesday 25th May 2010
quotequote all
Cobber said:
Quite a few horror stories, Recon parts as opposed to new parts is one
Sf_Manta said:
I've dealt with Mr Clutch before, and would never want to again furious

They apparently use cheapo reconditioned clutches after i talked to another garage, and can confirm since i got the clutch last october, it's judders and squeels when being used ever since it was installed.
The previous clutch was one of theirs as well and that had 2 snapped springs in the friction plate.

More to the point, they left my starter motor hanging loose on one bolt! eekfurious which after i'd tightened up, the damage had been done to the ring gear on the flywheel and the car now sounds like a bag of spanners starting up. ragerageragerageragerage
The people they use seem like a bunch of unqualified people they've pulled in from an agency, and the manager i dealt with wouldn't own up to the damage they done to my car (1 dent in the door, one sill dented badly plus the flywheel damage)

I'm now in the process of replacing all the parts and will be doing the job myself after my placement finishes, if i wasn't so stuffed up financially and with university work, i'd be seeking to take them to the small claims court on this. rage

Mr Clutch in short = utter st and a bunch of fking rip off merchents! rageragerageragerageragerage
Quick search brought this thread up:
http://www.pistonheads.com/gassing/topic.asp?h=0&a...

Edited by soad on Tuesday 25th May 17:46

Ozzie Osmond

21,189 posts

276 months

Tuesday 25th May 2010
quotequote all
Cobber said:
Quite a few horror stories, Recon parts as opposed to new parts is one
There's absolutely nothing wrong with properly reconditioned clutch parts.

inlovewithRWD

825 posts

202 months

Tuesday 25th May 2010
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I wouldn't TBH. I went their once, providing all the parts and the car had to go in a few times afterwards and it never felt the same again. Admittedly it was a classic BMW but I trusted my dad's advice of it being bread and butter stuff for such a company, and their quote was competitive. Last time I'll ask him...

They also replaced the brake lines and master cylinder on the car at the same time. Once I got the car back I noticed that the brake fluid level was constantly dropping. My brother thought they could need rebleeding, so took off the wheels to discover that one of the bleed nipples was 1/4 turn loose and had been pissing out fluid under braking. eek

Went and had a word with the manager. He went a bit pale when I told him what happened and all further necessary work was done free.

All in all, I'd wouldn't recommend them.

Chris71

21,549 posts

272 months

Tuesday 25th May 2010
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I had a very bad experience with them. My car mysteriously failed its MOT on a couple of points I'd checked that very morning with them offering to put them right for a small fee, plus the clutch came back slipping! Wouldn't touch them with a long anthrax-covered, electrified cattle prod personally.

whitechief

4,432 posts

225 months

Tuesday 25th May 2010
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Admittedly this was ten years ago but they did a clutch on an MR2 for me, tried it on with the flywheel needs skimming etc. The clutch lasted about 5,000 miles. I haven't ever been back.

catman

Original Poster:

2,504 posts

205 months

Tuesday 25th May 2010
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So, they're ok then? Thanks guys, will look elsewhere!

Tim

Dog Star

17,627 posts

198 months

Tuesday 25th May 2010
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I once got charged 150 quid for them to take up slack in the clutch cable by pulling the cable taut and sliding a slotted piece of hold plastic pipe round to hold it in place.

I st you not!

soad

34,698 posts

206 months

Tuesday 25th May 2010
quotequote all
Dog Star said:
I once got charged 150 quid for them to take up slack in the clutch cable by pulling the cable taut and sliding a slotted piece of hold plastic pipe round to hold it in place.

I st you not!
You got done BIG time there! hehe

JRM Rossi

703 posts

219 months

Tuesday 25th May 2010
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NEVER AGAIN Had a very bad experience with the one up north, But got payed out in the end pm me if you want

useyourdellusion

5,648 posts

220 months

Tuesday 25th May 2010
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catman said:
So, they're ok then? Thanks guys, will look elsewhere!

Tim
Not sure if you've had a quote yet and can't speak for Mr. C. but my mate had his replaced recently at a local garage for around the £400-£450 mark IIRC. Thats for a 2.0 petrol model on a Y plate.

Swoxy

2,842 posts

240 months

Tuesday 25th May 2010
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No.

catman

Original Poster:

2,504 posts

205 months

Tuesday 25th May 2010
quotequote all
The quote was around £365, but I won't be going there now! Thanks all, great PH response, as expected!

Cheers

Tim

chris1roll

2,068 posts

274 months

Tuesday 25th May 2010
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My MR2 had an invoice for them for a complete clutch kit (friction plate, pressure plate and thrust bearing) and a flywheel skim, about 15k previously. Can't remember what the total was but it wasn't especially cheap.

When I came to change the gearbox, I found that the pressure plate and thrust bearing were the somewhat worn Toyota originals -the fingers were about 75% of the proper thickness where the thrust bearing ran, only the friction plate had been replaced, and the flywheel certainly hadn't been skimmed.

On a friends car, I found that they had totally mangled the allen-headed presure plate retaining bolts, and rather than replace them, had refitted them by clamping them in molegrips. Getting them off again was fun rolleyes

In my experience - not with a bargepole.

Matthew-TMM

4,028 posts

267 months

Tuesday 25th May 2010
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Dad's Mondeo came back with bent seams on the sills where they jacked it up badly several years ago.

blondini

477 posts

208 months

Tuesday 25th May 2010
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They tried to screw me for a new dual mass flywheel that I didn't need.

They had my car in bits for three days because they had difficulty accepting that I wasn't going to let them screw me for a new flywheel.

After taking payment they refused to guarantee the clutch because I hadn't let them screw me for a new flywheel. (They said I would be back in a week for another clutch... Well I did 40k in four years before I sold the car on you losers!)

They left oily boot prints on my boot carpet and on an umbrella that had been in the boot FFS!

They lost the securing clips for the battery cover.

They broke the control knobs for the centre dasboard airvents.

They denied responsibility for dinging the bodywork.


I wanted to burn them down. rage