Computer says NO
Discussion
Ok guys what's your view on this...... Sorry it's a long one
Went along to my BMW dealer a couple of weeks ago (who have been very good with me may I add) and ordered a Z4 35iS.
I sat with the sales guy and we specced the car up on his computer and took advantage of the "connectivity package" offer which along with bluetooth chucks in USB and a couple of other connections for the phone and ipod.
Ok great. So as you do I hit another dealer and spec the same car and between the two I haggle for a deal.
So I order the car and pay a deposit with the same dealer who supplied my Z4 23i.
However a couple of days later he phones me in a bit of a panic to say that the ordering system won't let them put the connectivity package on and is chasing it up with BMW. Few days later he says apparently you now need to order navigation (£2100) to get the money saving package and he is at a loss as to why this is currently.
I go straight to BMW car configurator online and spec the car up no problem???? Now i've been informed you can't get bluetooth without navigation AT ALL!. (my current 2009 Z has bluetooth and no nav).
So I call BMW. Unhelpful, blamed the dealer for everthing and that the terms and conditions of the web site is that they can change spec whenever. Basically tough.
Now I specced the car in two different dealers on a BMW system, made an order and paid a desposit and now i'm told to get bluetooth on my car I now have to order Nav at £2100 because BMW have changed the production and this is a couple of weeks after I placed my order.
BMW says it's the dealers fault and to take it up with them. To be fair the dealer has told me the system has now only just changed today not when I ordered the car.
I know my contract is with the dealer but I seriously think BMW have been unfair with their response here.
Not like it's a set of mudflaps but an integral part of the car that can't be retrofitted or make use of the steering wheels controls.
Suggestions welcome.
Went along to my BMW dealer a couple of weeks ago (who have been very good with me may I add) and ordered a Z4 35iS.
I sat with the sales guy and we specced the car up on his computer and took advantage of the "connectivity package" offer which along with bluetooth chucks in USB and a couple of other connections for the phone and ipod.
Ok great. So as you do I hit another dealer and spec the same car and between the two I haggle for a deal.
So I order the car and pay a deposit with the same dealer who supplied my Z4 23i.
However a couple of days later he phones me in a bit of a panic to say that the ordering system won't let them put the connectivity package on and is chasing it up with BMW. Few days later he says apparently you now need to order navigation (£2100) to get the money saving package and he is at a loss as to why this is currently.
I go straight to BMW car configurator online and spec the car up no problem???? Now i've been informed you can't get bluetooth without navigation AT ALL!. (my current 2009 Z has bluetooth and no nav).
So I call BMW. Unhelpful, blamed the dealer for everthing and that the terms and conditions of the web site is that they can change spec whenever. Basically tough.
Now I specced the car in two different dealers on a BMW system, made an order and paid a desposit and now i'm told to get bluetooth on my car I now have to order Nav at £2100 because BMW have changed the production and this is a couple of weeks after I placed my order.
BMW says it's the dealers fault and to take it up with them. To be fair the dealer has told me the system has now only just changed today not when I ordered the car.
I know my contract is with the dealer but I seriously think BMW have been unfair with their response here.
Not like it's a set of mudflaps but an integral part of the car that can't be retrofitted or make use of the steering wheels controls.
Suggestions welcome.
Edited by V8A*ndy on Wednesday 21st July 22:00
Stuff like this always winds me up, when a man-made system gets changed but the only response you get is blaming the system.... the system that was made by people, controlled by people, but people cannot over-ride what the system doesn't want to do because some numpty somewhere told it you can't have X without Y. It's b
ks, I hope they get you the frigging car the way you specced it or do the decent thing and throw in the nav for free.
ks, I hope they get you the frigging car the way you specced it or do the decent thing and throw in the nav for free.If I were in the market in a few years time for a well specced Z4 35i I might be proven wrong but would be quite surprised to find one without Navigation? You may find it difficult to shift without Nav? Just a thought, albeit an expensive one.
Edited by Digger on Wednesday 21st July 20:52
I disagree with those saying get the nav for resale, It's not going to be worth £2100 more with it assuming you keep it for a while and with phone navigation becoming so good it's certainly not an option I would want to have/pay anything for on a used car. Do aftermarket bluetooth kits still look awful? Could you get a company to retrofit BMW bluetooth and an older stereo unit?
Grey Ghost said:
vxsmithers said:
Audi? 
Please don't encourage him in here this early in the evening 
but there are other cars similar to the z4 to spend money on, don't think bluetooth would be a deal breaker for me if I really liked the car though.
If you save 2k at purchase, you can afford to drop the price 2k when you sell on compared to nav specced ones anyway - I'm sure you'd sell it easier at a 2k drop than speccing in the first place
Papa Hotel said:
Stuff like this always winds me up, when a man-made system gets changed but the only response you get is blaming the system.... the system that was made by people, controlled by people, but people cannot over-ride what the system doesn't want to do because some numpty somewhere told it you can't have X without Y. It's bks, I hope they get you the frigging car the way you specced it or do the decent thing and throw in the nav for free.
Well this certainly sums up how I feel right now but they actually can't spec the car the way I ordered it because they have changed the production now altogether and it's now nav or nothing.ks, I hope they get you the frigging car the way you specced it or do the decent thing and throw in the nav for free.I now need to give BMW more money to get what I ordered albiet with a nav system that I don't want or actually need. Trust me I live in Belfast. I already know every quickest way out of the place.
Dealer really seems to be caught out by all this and BMW currently really don't want to know. I actually feel sorry for the sales guy as he seems in a real panic about this.
Must also point out that the USB connection, aux in and extra power socket are also now not available without nav and I currently use these features on my current Z4 and I ordered them for the new car.
GreigM said:
I would walk - pull your deposit and shop around.....maybe phone a few dealers in GB and explain your problem - see if one of them can order the car as you want it.....if not there are other options - try something else...
problem is BMW now say they don't build them this way anymore. They have move the goal posts. I orderd the car two weeks ago and now being told things have changed nav (£2100) or nothing.V8A*ndy said:
GreigM said:
I would walk - pull your deposit and shop around.....maybe phone a few dealers in GB and explain your problem - see if one of them can order the car as you want it.....if not there are other options - try something else...
problem is BMW now say they don't build them this way anymore. They have move the goal posts. I orderd the car two weeks ago and now being told things have changed nav (£2100) or nothing.inkiboo said:
You may only see a £500 difference but the main difference will be the ability to shift your car quickly.
From watching the market on Z4/Z4Ms, shifting a 2007 onwards without satnav is a pain in the ass. So it may be even more than £500 because you might have reduce your price if you need to shift the car quickly.
Even if you knocked off £2100 you'd still be quids in though? From watching the market on Z4/Z4Ms, shifting a 2007 onwards without satnav is a pain in the ass. So it may be even more than £500 because you might have reduce your price if you need to shift the car quickly.
I reckon if a non-sat nav equipped car came up at £1000 below the typical price for an equipped car, most would jump at the opportunity.
But, personally, I don't "get" speccing a car for someone else; it's my car I will spec it for me!
inkiboo said:
LukeBird said:
inkiboo said:
You may only see a £500 difference but the main difference will be the ability to shift your car quickly.
From watching the market on Z4/Z4Ms, shifting a 2007 onwards without satnav is a pain in the ass. So it may be even more than £500 because you might have reduce your price if you need to shift the car quickly.
Even if you knocked off £2100 you'd still be quids in though? From watching the market on Z4/Z4Ms, shifting a 2007 onwards without satnav is a pain in the ass. So it may be even more than £500 because you might have reduce your price if you need to shift the car quickly.
I reckon if a non-sat nav equipped car came up at £1000 below the typical price for an equipped car, most would jump at the opportunity.
But, personally, I don't "get" speccing a car for someone else; it's my car I will spec it for me!
I agree that you spec a car for yourself but you should also be mindful that the choices you make will have both a positive and negative effect on resale. My friend got a Cayman S without xenons; he will have a very hard time shifting it when he comes to sell because nearly all of the S models have xenons.
I now have a car coming with no USB, Power socket, Aux in and no Bluetooth. Items I can and do use.
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