Vauxhall - Lifetime Warranty!?
Vauxhall - Lifetime Warranty!?
Author
Discussion

TheBaj

Original Poster:

183 posts

206 months

Thursday 5th August 2010
quotequote all
I've just read that every new Vauxhall will come with a lifetime warranty (100,000 miles) from later this year.

It's never entertained me to purchase a Vauxhall and I've never had a desire to own one really, but a lifetime warranty is pretty damn impressive!

Can the likes of Ford, VW, Audi, BMW, etc continue to offer a meagre 3 years? Some of them may think they are offering a premium product, but where's their own warranty to back this up? First there was Kia, Hyundia, Toyota and the likes with 5 years +, and now Vauxhall are in on the act.

edo

16,699 posts

294 months

Thursday 5th August 2010
quotequote all
bet that is only on the drivetrain or engine...

Plus you'll have to keep it in the network for service etc I bet.

k-ink

9,070 posts

208 months

Thursday 5th August 2010
quotequote all
Great! It will force other companies into matching it I guess

TheBaj

Original Poster:

183 posts

206 months

Thursday 5th August 2010
quotequote all
Apparently it covers the powertrain, steering system, brake system and all electrical equipment.

And there's something about having to take the vehicle to Vauxhall for a FREE inspection annually.

Fastra

4,289 posts

238 months

Thursday 5th August 2010
quotequote all
edo said:
bet that is only on the drivetrain or engine...
I'd be happy with that as it would cover the majority of 6-7 year old Z16xe engines that are prone to early piston ring wear!

smile

Twincam16

27,647 posts

287 months

Thursday 5th August 2010
quotequote all
Surely a 'lifetime' for a modern car is potentially in excess of 200k miles these days?

The Wookie

14,209 posts

257 months

Thursday 5th August 2010
quotequote all
I suspect someone's done the maths and realised that if it hasn't broken before 40,000 miles, it's likely to be fine until it's hit 100,000 miles, so it's likely to cost them little once they've added the extra money they'll get from forcing the customer to take it to the dealer for servicing

anonymous-user

83 months

Thursday 5th August 2010
quotequote all
Gimmick. Applies to 1st owner, how many are kept past 3 years anyway? Second owner can buy the warranty-how much?! As above, someone has sat down and looked at the figures & the resulting headline looks good.

550Hep

3,135 posts

246 months

Thursday 5th August 2010
quotequote all
TheBaj said:
And there's something about having to take the vehicle to Vauxhall for a FREE inspection annually.
Where you can be almost certain that there will be a litany of faults and components that need replacing that fall outside of the warranty criteria... Or am I being a cynic?! wink

plasticpig

12,932 posts

254 months

Thursday 5th August 2010
quotequote all
Interesting. Volvo did this in the mid 90's. It only applied to the original owner of the car and it had to have full Volvo service history. The scheme didn't last more than a couple of years. They did honour the warranty though. My dad had an 850 where the engine went bang when it was 6 years old. New engine was fitted at Volvo's cost with no quibbles. I wonder if Vauxhalls offering will be as impressive.

F i F

48,737 posts

280 months

Thursday 5th August 2010
quotequote all
I find this lifetime warranty on products a bit of a bugbear, of course the devil will be in the detail but what do they mean by lifetime?

My lifetime?
As long as I own it?
The lifetime of the product, ie guaranteed until it's kanckered. Oh they all do that sir.

But seriously Vauxhall have to do something or else...

But as mentioned it could be a game changer; either way actually, as in either to Vauxhall's benefit or to vauxhall's detriment. Wouldn't like to bet either way tbh.


dxg

10,732 posts

289 months

Thursday 5th August 2010
quotequote all
The Wookie said:
I suspect someone's done the maths and realised that if it hasn't broken before 40,000 miles, it's likely to be fine until it's hit 100,000 miles, so it's likely to cost them little once they've added the extra money they'll get from forcing the customer to take it to the dealer for servicing
Yup, it's called the bathtub curve.

anonymous-user

83 months

Thursday 5th August 2010
quotequote all
musclecarmad said:
Dave_ST220 said:
Gimmick. Applies to 1st owner, how many are kept past 3 years anyway? Second owner can buy the warranty-how much?! As above, someone has sat down and looked at the figures & the resulting headline looks good.
yeah, but if you are 60 and retiring you can buy one and keep it for the next 25 years!!!

what about a taxi or something like that - they'd love em
I keep my cars forever, I've had my Mk1 Mondeo 12 years now, this warranty would have expired anyway as 100K miles? I bet Taxi's will be exempt wink

anonymous-user

83 months

Thursday 5th August 2010
quotequote all
It will be good if there aren't page after page of exemptions. Takes Ford's "3 year" warranty, after 12 months half the bloody stuff is exempt! Still, it can only be a good thing for the consumer........

JB!

5,255 posts

209 months

Thursday 5th August 2010
quotequote all
will this cover ALL models?

munroman

1,907 posts

213 months

Thursday 5th August 2010
quotequote all
If its anything like the 09 plate Zafira I followed the other day, with a rusty stain running down the shiny metal strip across the tailgate, I hope bodywork is covered too!

HellDiver

5,708 posts

211 months

Thursday 5th August 2010
quotequote all
They complain and fk about so long to fix stuff on the 3 year warranty, it seems pointless.

"Not covered sir!"

"Oh, we have to do this pointless test which means you have to drive 20 miles out of your way for us to check something daily Because Vauxhall say we have to, despite us knowing what the problem is, but we cant fix it until you're totally inconvenienced"

Etcetera, etcetra, ad nauseum.

Yes, I'm an ex-Vauxhall owner. No, I won't be buying another, ever.

F i F

48,737 posts

280 months

Thursday 5th August 2010
quotequote all
JB! said:
will this cover ALL models?
seems so, and with immediate effect

Daily telegraph posted 1:59pm today said:
Vauxhall has announced that all of its new cars will come with a lifetime warranty.

The move, which takes immediate effect, steals the initiative from Kia, whose standard seven-year warranty has helped establish it as a mainstream player in the UK car industry.

The Vauxhall Lifetime Warranty covers all models in the manufacturer's line-up and applies to the first owner of any Vauxhall registered from August 1 2010 for the lifetime of ownership, or up to 100,000 miles.

Vauxhall is also working on a plan for second owners to be able to purchase the warranty.

Cover extends to fleet and retail sectors and appies to all major components throughout the car's life, including powertrain, steering system, brake system and electrical equipment. Upkeep of the warranty relies on customers visiting a Vauxhall dealer annually for a free vehicle inspection.

Vauxhall hasn't confirmed if the scheme will also cover the upcoming petrol/electric Ampera, but a spokesman for the company was optimistic: "Our intention is to cover the Ampera too," he said. "If Ampera was in our current line-up then it would be covered."

Duncan Aldred, managing director of Vauxhall, said: "At Vauxhall we are confident in the quality of our products, the engineering behind them and the people who build them. We set the highest standards for ourselves and because we have confidence in the quality of our vehicles we want to make sure that customers benefit from that confidence too.

"Vauxhall Lifetime Warranty therefore becomes a natural extension to the appeal of our products which represents a huge step forward not just for Vauxhall but for the whole UK motor industry
Personally I'm waiting for the reaction from other manufacturers first, as in buy the car I want when they've got their act together.

Also note Vauxhall say nothing about pricing / discounting.

Hmm wonder if it applies to vans.

JB!

5,255 posts

209 months

Thursday 5th August 2010
quotequote all
F i F said:
JB! said:
will this cover ALL models?
seems so, and with immediate effect

Daily telegraph posted 1:59pm today said:
Vauxhall has announced that all of its new cars will come with a lifetime warranty.

The move, which takes immediate effect, steals the initiative from Kia, whose standard seven-year warranty has helped establish it as a mainstream player in the UK car industry.

The Vauxhall Lifetime Warranty covers all models in the manufacturer's line-up and applies to the first owner of any Vauxhall registered from August 1 2010 for the lifetime of ownership, or up to 100,000 miles.

Vauxhall is also working on a plan for second owners to be able to purchase the warranty.

Cover extends to fleet and retail sectors and appies to all major components throughout the car's life, including powertrain, steering system, brake system and electrical equipment. Upkeep of the warranty relies on customers visiting a Vauxhall dealer annually for a free vehicle inspection.

Vauxhall hasn't confirmed if the scheme will also cover the upcoming petrol/electric Ampera, but a spokesman for the company was optimistic: "Our intention is to cover the Ampera too," he said. "If Ampera was in our current line-up then it would be covered."

Duncan Aldred, managing director of Vauxhall, said: "At Vauxhall we are confident in the quality of our products, the engineering behind them and the people who build them. We set the highest standards for ourselves and because we have confidence in the quality of our vehicles we want to make sure that customers benefit from that confidence too.

"Vauxhall Lifetime Warranty therefore becomes a natural extension to the appeal of our products which represents a huge step forward not just for Vauxhall but for the whole UK motor industry
Personally I'm waiting for the reaction from other manufacturers first, as in buy the car I want when they've got their act together.

Also note Vauxhall say nothing about pricing / discounting.

Hmm wonder if it applies to vans.
if it applies to corsa/astra VXR's...

Teebs

5,734 posts

244 months

Thursday 5th August 2010
quotequote all
It's been done to appeal to the fleet market i suspect. My Insignia is falling apart after 60,000 miles, god knows what it will be like at 100,000.