Another customer gets tucked up by local car supermarket!!!
Another customer gets tucked up by local car supermarket!!!
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Discussion

dannytherev

Original Poster:

2,370 posts

214 months

Tuesday 7th September 2010
quotequote all
A good mate of mine has recently bought(2 weeks ago)an 08plate Vectra Exclusive CDTi with 40k on it for £4995 from a well known Car Supermarket near to where I live
Now they have an awful reputation for aftersales, told him don't buy it you'll regret it but he went ahead with the purchase
On sun morn was driving the car and the n/s/r coil spring snapped and in doing so blew out the n/s/r tyre,luckily he had breakdown cover so the car was taken back to his house
When he got home rang the car sales to tell them what had happened and their reply was "bring it in tomorrow and well have a look at it" my mate said can't drive the car and their reply was " well we cant help you then"
Yesterday went to look at the car it's a real dog, as well as the spring breaking found loads of faults with it including engine light on and the air con pipes are missing also all the break discs need replacing,now I work in the motor trade myself and have seen many of their cars before and nearly all of them are sheds what beats me is how are they allowed to still be trading
What I want to know is should my mate get the car inspected and go to trading standards or just go straight to trading standards

edo

16,699 posts

294 months

Tuesday 7th September 2010
quotequote all
get him to get the AA or similar to trailer it there ASAP, letter, rejecting it. Leave keys. get refund. Involve trading standards.

hot metal

2,019 posts

222 months

Tuesday 7th September 2010
quotequote all
Yes ,without a doubt.

undred orse

1,044 posts

225 months

Tuesday 7th September 2010
quotequote all
hi dan - i expect these are the people we were talking about at the meet.good luck with trading standards - he may do better if he can get a report confirming the car was unroadworthy at the time of sale as that can be a criminal offence.

Edited by undred orse on Tuesday 7th September 20:29

sportwagen

7,615 posts

246 months

Tuesday 7th September 2010
quotequote all
Who's the supermarket?

Any cryptic clues that get past the naming & shaming rules?

dannytherev

Original Poster:

2,370 posts

214 months

Tuesday 7th September 2010
quotequote all
sportwagen said:
Who's the supermarket?

Any cryptic clues that get past the naming & shaming rules?
Hmm not really they advertise themselves by saying the no 1 Car supermarket in Walesredcard

markcoznottz

7,155 posts

253 months

Tuesday 7th September 2010
quotequote all
The coil spring could of broken any time to be fair. happens all the time. Are the brake discs good enough to pass an mot. Surely the car has a lengthy mot?.

dannytherev

Original Poster:

2,370 posts

214 months

Tuesday 7th September 2010
quotequote all
Car is an 08plate so no M.O.T. needed the discs have a lip on all 4 corners and are scored to hell the pads seem new thoughconfused

markcoznottz

7,155 posts

253 months

Tuesday 7th September 2010
quotequote all
dannytherev said:
Car is an 08plate so no M.O.T. needed the discs have a lip on all 4 corners and are scored to hell the pads seem new thoughconfused
Doh, forgot its too young for a mot, the discs all have a minimum thickness, get a local garage to measure them with a micrometer, might be possible through a gap in the alloys, if they are of an open spoke design. Is it a massive lip?.

*Al*

3,830 posts

251 months

Tuesday 7th September 2010
quotequote all
He's a good mate and you never warned him about the place? 08 plate but must have alot of miles under its belt?

MikeyMike

587 posts

230 months

Tuesday 7th September 2010
quotequote all
  • AL*
dannytherev said:
A good mate of mine has recently bought(2 weeks ago)an 08plate Vectra Exclusive CDTi with 40k on it for £4995 from a well known Car Supermarket near to where I live
Now they have an awful reputation for aftersales, told him don't buy it you'll regret it but he went ahead with the purchase
On sun morn was driving the car and the n/s/r coil spring snapped and in doing so blew out the n/s/r tyre,luckily he had breakdown cover so the car was taken back to his house
When he got home rang the car sales to tell them what had happened and their reply was "bring it in tomorrow and well have a look at it" my mate said can't drive the car and their reply was " well we cant help you then"
Yesterday went to look at the car it's a real dog, as well as the spring breaking found loads of faults with it including engine light on and the air con pipes are missing also all the break discs need replacing,now I work in the motor trade myself and have seen many of their cars before and nearly all of them are sheds what beats me is how are they allowed to still be trading
What I want to know is should my mate get the car inspected and go to trading standards or just go straight to trading standards
Edited by MikeyMike on Tuesday 7th September 21:19

grgrgray

790 posts

197 months

Tuesday 7th September 2010
quotequote all
markcoznottz said:
dannytherev said:
Car is an 08plate so no M.O.T. needed the discs have a lip on all 4 corners and are scored to hell the pads seem new thoughconfused
Doh, forgot its too young for a mot, the discs all have a minimum thickness, get a local garage to measure them with a micrometer, might be possible through a gap in the alloys, if they are of an open spoke design. Is it a massive lip?.
....or take off the wheel

sjc

16,415 posts

299 months

Tuesday 7th September 2010
quotequote all

Isn't an 08 plate still undre manufacturers warranty for the spring?

Flintstone

8,644 posts

276 months

Tuesday 7th September 2010
quotequote all
*Al* said:
He's a good mate and you never warned him about the place?
Y'know what? One day. One day, someone will actually bother to read a thread before posting smart remarks.

rolleyes

markcoznottz

7,155 posts

253 months

Wednesday 8th September 2010
quotequote all
grgrgray said:
markcoznottz said:
dannytherev said:
Car is an 08plate so no M.O.T. needed the discs have a lip on all 4 corners and are scored to hell the pads seem new thoughconfused
Doh, forgot its too young for a mot, the discs all have a minimum thickness, get a local garage to measure them with a micrometer, might be possible through a gap in the alloys, if they are of an open spoke design. Is it a massive lip?.
....or take off the wheel
Clever lad, good job your here...

magnus911

584 posts

218 months

Wednesday 8th September 2010
quotequote all
What else is wrong with it apart from the discs and the spring?

How many miles has it done?

sjc

16,415 posts

299 months

Wednesday 8th September 2010
quotequote all
magnus911 said:
What else is wrong with it apart from the discs and the spring?

How many miles has it done?
It's all in the first post.

mnkiboy

4,409 posts

195 months

Wednesday 8th September 2010
quotequote all
Who buys a car with the engine management light on and doesn't question it?

Unless the answer was "That light means everything's fine, sir"

Dracoro

9,026 posts

274 months

Wednesday 8th September 2010
quotequote all
sjc said:
Isn't an 08 plate still undre manufacturers warranty for the spring?
Quite.

Same goes for the warning lights. Take to Vauxhall and get them to fix under warranty.

Unless he really has bought a dodgy car that's clocked, no service history etc.

I find it hard to be sympathetic though, his mate in the trade has advised him and he's ignored it.

Petrolhead_Rich

4,659 posts

221 months

Wednesday 8th September 2010
quotequote all
dannytherev said:
A good mate of mine has recently bought(2 weeks ago)an 08plate Vectra Exclusive CDTi with 40k on it for £4995
rofl

I bought a brand new Vectra Exclusiv in 2007 for £10,000 OTR

£5k for a 2.5year old £10k car with 40,000miles seems a bit steep for me.

Also check for Power steering leaks, broken electric mirrors, handbrake not working, boot that doesnt shut, coolant leaks, snapping driveshafts, engine management warning lights etc etc

That was the list of problems I had in the first month of owning one....

I feel sorry for your mate, hes been had! frown