Cancelling a factory order.
Discussion
I placed a factory order but since then I've had a massive change of mind, I've realised that whilst I do like the car the novelty will soon wear off.
Unfortunately the car is soon to arrive at the dealership and and after having spoken to then they have mentioned the possibilty of 'penalities'.
I paid a £100 deposit and no finance has been signed off yet, only the original order paperwork.
Where I'm I likely to stand if they can't sell the car on?
I do feel bad for pulling out of the deal but ultimately I have to do what is best for me in the long run, I've been burnt before by making a poor call!
Unfortunately the car is soon to arrive at the dealership and and after having spoken to then they have mentioned the possibilty of 'penalities'.
I paid a £100 deposit and no finance has been signed off yet, only the original order paperwork.
Where I'm I likely to stand if they can't sell the car on?
I do feel bad for pulling out of the deal but ultimately I have to do what is best for me in the long run, I've been burnt before by making a poor call!
Presume you signed to say you wanted to place the order, so they have a bit of paper saying you want the car which probably has lots of small print on it for covering them if you pull out. Depend on the car and the dealer on how much it will cost you, they might be able to find another garage who would take it and just cost you the deposit or they might charge a percentage or fee for taking it into stock.
RicksAlfas said:
You will probably just lose the deposit unless you have specced a completely unsaleable car.
Back in the day when I was in the showroom we used to take a rather large deposit on unusual cars. One chap in particular had to pay £5k IIRC before we would order him a white (1994 - it wasn't fashionable then) W140 300SE with mushroom cloth (he didn't like leather) If it is a car they can sell easily the dealer should be OK, but might pressure a little bit as they won't want to lose the sale.
About 7 years ago I ordered an X5.
A couple of months later I read that a facelift was due not long after the car was to be delivered.
Phoned the dealer and they cancelled it with full return of deposit.
Either they were really nice or it was super easy to sell a fully specced £50K V8 cars back then.
A couple of months later I read that a facelift was due not long after the car was to be delivered.
Phoned the dealer and they cancelled it with full return of deposit.
Either they were really nice or it was super easy to sell a fully specced £50K V8 cars back then.
Martial Arts Man said:
About 7 years ago I ordered an X5.
A couple of months later I read that a facelift was due not long after the car was to be delivered.
Phoned the dealer and they cancelled it with full return of deposit.
Either they were really nice or it was super easy to sell a fully specced £50K V8 cars back then.
I assume you mean that you still bought an X5, once the newer one came along - How much more were you going to spend with that dealer on the face-lifted version? I suspect the OP just wants to cancel and take his cash elsewhere - Not so attractive to the dealerA couple of months later I read that a facelift was due not long after the car was to be delivered.
Phoned the dealer and they cancelled it with full return of deposit.
Either they were really nice or it was super easy to sell a fully specced £50K V8 cars back then.
raf_gti said:
I placed a factory order but since then I've had a massive change of mind, I've realised that whilst I do like the car the novelty will soon wear off.
Unfortunately the car is soon to arrive at the dealership and and after having spoken to then they have mentioned the possibilty of 'penalities'.
I paid a £100 deposit and no finance has been signed off yet, only the original order paperwork.
Where I'm I likely to stand if they can't sell the car on?
I do feel bad for pulling out of the deal but ultimately I have to do what is best for me in the long run, I've been burnt before by making a poor call!
A common misconception that a 'customer' can order a car that is then manufactured just for them and on a whim decide they want to cancel the order. Unfortunately, someone will have to pay for this car and that, of course, is the dealer. Unfortunately the car is soon to arrive at the dealership and and after having spoken to then they have mentioned the possibilty of 'penalities'.
I paid a £100 deposit and no finance has been signed off yet, only the original order paperwork.
Where I'm I likely to stand if they can't sell the car on?
I do feel bad for pulling out of the deal but ultimately I have to do what is best for me in the long run, I've been burnt before by making a poor call!
The legal position is that they are quite entitled to hold on to your deposit, until they can sell the car and then refund the deposit IF they are able to sell it for the same price.
However, if they sell the car for less than you paid for the car, they are entitled to persue you through the Civil Court system for any loss of profit as a result of selling the car for less. Of course, this rarely happens, unless the car is a very odd specification or particlarly unsaleable due to colour/trim etc. In this circumstance, they MAY be able to force you to take the car.
My advice, think twice, order once.
Edited by TVR1 on Thursday 11th November 17:38
trickywoo said:
OP is all over the show 
18th October
I think the factory order is a Panda - and now he's changed his mind.18th October
raf_gti said:
I need to be able to fit a road bike into in relatively easy which will rule out MX-5 et al.
23rd Octoberraf_gti said:
Very close to committing to an MX5, however I want to be fully armed with all the info before I go hunting
hornetrider said:
trickywoo said:
OP is all over the show
18th October
I think the factory order is a Panda - and now he's changed his mind.18th October
raf_gti said:
I need to be able to fit a road bike into in relatively easy which will rule out MX-5 et al.
23rd Octoberraf_gti said:
Very close to committing to an MX5, however I want to be fully armed with all the info before I go hunting
OP....You're f
kedEdited by TVR1 on Thursday 11th November 17:45
I think the OP is mixing up 'factory order' as in weird and wonderful colour combinations, bespoke coach work and laser proof glass with 'made in a factory' as in absolutely standard euro boxes being built at production lag to reduce manufacturer inventory and improve cash flow.
Tell them they can keep the 100 quid and that is it - someone else will be waiting for the car that you want or will buy over another option if immediately available. In fact the moment they flip the status of the chassis on the supply system another dealer will pick it up.
Tell them they can keep the 100 quid and that is it - someone else will be waiting for the car that you want or will buy over another option if immediately available. In fact the moment they flip the status of the chassis on the supply system another dealer will pick it up.
trickywoo said:
OP is all over the show
18th October
My first PH 'stalker' 18th October
raf_gti said:
I need to be able to fit a road bike into in relatively easy which will rule out MX-5 et al.
23rd Octoberraf_gti said:
Very close to committing to an MX5, however I want to be fully armed with all the info before I go hunting
Yes, I've been rather un-decided about where to go with my next choice of car, hence the rather contradictory posts which you took the time to find.
Originally I was told by the garage that garage that the car was in 'UK storage' and would be a two week delivery, this was back in August before I left the UK. On the day I was due to pick it up I was told that there had been an error and it would in fact have to be a factory order. Unfortunately for me this has given me a lot of time to re-consider the decision, whilst I do like the Panda I've a feeling the novelty would soon wear off and that I would be better suited with a more involving drivers car.
As for the road bike comment, yes it is fairly important but f
k it, you can cat a boot rack easily enough for the 5!TVR1 said:
A common misconception that a 'customer' can order a car that is then manufactured just for them and on a whim decide they want to cancel the order. Unfortunately, someone will have to pay for this car and that, of course, is the dealer.
Dealers don't pay for the cars until they're registered.TVR1 said:
The legal position is that they are quite entitled to hold on to your deposit, until they can sell the car and then refund the deposit IF they are able to sell it for the same price.
However, if they sell the car for less than you paid for the car, they are entitled to persue you through the Civil Court system for any loss of profit as a result of selling the car for less. Of course, this rarely happens, unless the car is a very odd specification or particlarly unsaleable due to colour/trim etc. In this circumstance, they MAY be able to force you to take the car.
My advice, think twice, order once.
This has come up before and most legally minded people suggested same as above. However an ex-salesman from a large dealer group said their legal advisors had told them they were on very dodgy ground even keeping the deposit, because the contracts are unevenly skewed towards the dealership they wouldn't stand up in court. ie they can can cancel for any reason whatsover, but you can't.However, if they sell the car for less than you paid for the car, they are entitled to persue you through the Civil Court system for any loss of profit as a result of selling the car for less. Of course, this rarely happens, unless the car is a very odd specification or particlarly unsaleable due to colour/trim etc. In this circumstance, they MAY be able to force you to take the car.
My advice, think twice, order once.
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