Perhaps a reason not to use BCA
Discussion
When a car enters the system all, some or none of the following are removed from the car:
Service history, radio fascia/remote control, spare key, SatNav DVD, service manuals.
The service history is used to describe the car and provided to the auctioneer on sale day.
All materials should find their way to the key office. When a buyer collects the key, having purchased the vehicle, he should be given all the items earlier removed.
So far, so good. That's the theory.
In practice, an awful lot is NOT given to buyers and there has to be a clear-out of this stuff periodically. Although part-time, I've seen several of these. On Friday there were seven black bin bags bound for the tip. I could see manuals, CDs, head-phones and hundreds of the sealed, numbered bags that buyers should be given without even digging.
Even the buyer of the Veyron nearly had a huge bill for a key that he wasn't given.
Caveat emptor. Look for a yellow tag on the key ring and a numbered sticker on the interior mirror.
Service history, radio fascia/remote control, spare key, SatNav DVD, service manuals.
The service history is used to describe the car and provided to the auctioneer on sale day.
All materials should find their way to the key office. When a buyer collects the key, having purchased the vehicle, he should be given all the items earlier removed.
So far, so good. That's the theory.
In practice, an awful lot is NOT given to buyers and there has to be a clear-out of this stuff periodically. Although part-time, I've seen several of these. On Friday there were seven black bin bags bound for the tip. I could see manuals, CDs, head-phones and hundreds of the sealed, numbered bags that buyers should be given without even digging.
Even the buyer of the Veyron nearly had a huge bill for a key that he wasn't given.
Caveat emptor. Look for a yellow tag on the key ring and a numbered sticker on the interior mirror.
driverrob said:
When a car enters the system all, some or none of the following are removed from the car:
Service history, radio fascia/remote control, spare key, SatNav DVD, service manuals.
The service history is used to describe the car and provided to the auctioneer on sale day.
All materials should find their way to the key office. When a buyer collects the key, having purchased the vehicle, he should be given all the items earlier removed.
So far, so good. That's the theory.
In practice, an awful lot is NOT given to buyers and there has to be a clear-out of this stuff periodically. Although part-time, I've seen several of these. On Friday there were seven black bin bags bound for the tip. I could see manuals, CDs, head-phones and hundreds of the sealed, numbered bags that buyers should be given without even digging.
Even the buyer of the Veyron nearly had a huge bill for a key that he wasn't given.
Caveat emptor. Look for a yellow tag on the key ring and a numbered sticker on the interior mirror.
Not sure what you mean about look for the tag and number? How does that help? SUrely if they have the stuff, they give it, if they dont, they dont? What help is the tag and sticker?Service history, radio fascia/remote control, spare key, SatNav DVD, service manuals.
The service history is used to describe the car and provided to the auctioneer on sale day.
All materials should find their way to the key office. When a buyer collects the key, having purchased the vehicle, he should be given all the items earlier removed.
So far, so good. That's the theory.
In practice, an awful lot is NOT given to buyers and there has to be a clear-out of this stuff periodically. Although part-time, I've seen several of these. On Friday there were seven black bin bags bound for the tip. I could see manuals, CDs, head-phones and hundreds of the sealed, numbered bags that buyers should be given without even digging.
Even the buyer of the Veyron nearly had a huge bill for a key that he wasn't given.
Caveat emptor. Look for a yellow tag on the key ring and a numbered sticker on the interior mirror.
driverrob said:
When a car enters the system all, some or none of the following are removed from the car:
Service history, radio fascia/remote control, spare key, SatNav DVD, service manuals.
The service history is used to describe the car and provided to the auctioneer on sale day.
All materials should find their way to the key office. When a buyer collects the key, having purchased the vehicle, he should be given all the items earlier removed.
So far, so good. That's the theory.
In practice, an awful lot is NOT given to buyers and there has to be a clear-out of this stuff periodically. Although part-time, I've seen several of these. On Friday there were seven black bin bags bound for the tip. I could see manuals, CDs, head-phones and hundreds of the sealed, numbered bags that buyers should be given without even digging.
Even the buyer of the Veyron nearly had a huge bill for a key that he wasn't given.
Caveat emptor. Look for a yellow tag on the key ring and a numbered sticker on the interior mirror.
So, when are you being sacked?Service history, radio fascia/remote control, spare key, SatNav DVD, service manuals.
The service history is used to describe the car and provided to the auctioneer on sale day.
All materials should find their way to the key office. When a buyer collects the key, having purchased the vehicle, he should be given all the items earlier removed.
So far, so good. That's the theory.
In practice, an awful lot is NOT given to buyers and there has to be a clear-out of this stuff periodically. Although part-time, I've seen several of these. On Friday there were seven black bin bags bound for the tip. I could see manuals, CDs, head-phones and hundreds of the sealed, numbered bags that buyers should be given without even digging.
Even the buyer of the Veyron nearly had a huge bill for a key that he wasn't given.
Caveat emptor. Look for a yellow tag on the key ring and a numbered sticker on the interior mirror.
Whats the issue? The buyer is unaware so surely they re just bidding on one without a sat-nav, one key etc. as normal?
Its not like they seen it, bidded, then BCA took it out before collection.
If my car came with 17" alloys and when i viewed it , It had 15" alloys. Im buying it on the basis of it having 15" wheels?
Thanks for the info but i dont see what the use is?
Its not like they seen it, bidded, then BCA took it out before collection.
If my car came with 17" alloys and when i viewed it , It had 15" alloys. Im buying it on the basis of it having 15" wheels?
Thanks for the info but i dont see what the use is?
It's a useful reminder - some people may not realise they specifically have to ask for this stuff. With keys often being £150+ and nav disks the same, it's a shameful waste that this stuff gets chucked away.
Strange thread title though - why would you want to suggest to people that they shouldn't use BCA?
Strange thread title though - why would you want to suggest to people that they shouldn't use BCA?
Edited by Deva Link on Saturday 27th November 22:47
In practice you check if the books are in the glove box, you know if the history is behind the counter (and do not complete if the do not provide), likewise the CD for the nav, and you check as it goes through the ring for the keys. I have always taken it to be this way and priced it accordingly. But most likely not bothered bidding if one or the other is missing.
The point is though, that BCA could be doing a lot for their clients to add value in providing a better service maybe, but more likely the vendors are not bothered?
The point is though, that BCA could be doing a lot for their clients to add value in providing a better service maybe, but more likely the vendors are not bothered?
Deva Link said:
It's a useful reminder - some people may not realise they specifically have to ask for this stuff. With keys often being £150+ and nav disks the same, it's a shameful waste that this stuff gets chucked away.
Strange thread title though - why would you want to suggest to people that they shouldn't use BCA?
I understand that, But a car auction is really no different to buying privately.Strange thread title though - why would you want to suggest to people that they shouldn't use BCA?
Edited by Deva Link on Saturday 27th November 22:47
If you were buying a car from me and i only had one key, Would you stand and demand a key or would you haggle accordingly?
Just seems a pointless thread, You would just bid accordingly or have i missed something?
Not a pop at you DL, Just replying in general.
Jo Po said:
Deva Link said:
It's a useful reminder - some people may not realise they specifically have to ask for this stuff. With keys often being £150+ and nav disks the same, it's a shameful waste that this stuff gets chucked away.
Strange thread title though - why would you want to suggest to people that they shouldn't use BCA?
I understand that, But a car auction is really no different to buying privately.Strange thread title though - why would you want to suggest to people that they shouldn't use BCA?
Edited by Deva Link on Saturday 27th November 22:47
If you were buying a car from me and i only had one key, Would you stand and demand a key or would you haggle accordingly?
Just seems a pointless thread, You would just bid accordingly or have i missed something?
Not a pop at you DL, Just replying in general.
I took over a company car that only had one key, no locking wheel nut key and the load cover (it was estate) and all the books missing. I wanted to get them off the previous user but the boss said just buy new ones. He changed his mind when it was going to cost £700.
It varies a lot between sites but basically the car auction business in the UK is a duopoloy. Neither really care very much because they have the market tied up.
BCA are just a private equity investment which each owner looks to squeeze some value from before punting it onto the next owner. Manheim are a very large US company but at least they stay in one ownership.
Loads of stuff gets lost for cars through the system. It is amazing how may cars turn up with no paperwork or history but if you contact the last owner they handed an indexed file of history over to the dealership they traded it with. In many cases the sales person chucks it in the bin.
The large auction house near an airfield in Surrey is IMO a hell hole of a place full of the worst of the car trade. They have some interesting vendors and a good range of cars but the customer service is by far the worst of any of the chain's sites. The mere thought of going near the place depresses me.
BCA are just a private equity investment which each owner looks to squeeze some value from before punting it onto the next owner. Manheim are a very large US company but at least they stay in one ownership.
Loads of stuff gets lost for cars through the system. It is amazing how may cars turn up with no paperwork or history but if you contact the last owner they handed an indexed file of history over to the dealership they traded it with. In many cases the sales person chucks it in the bin.
The large auction house near an airfield in Surrey is IMO a hell hole of a place full of the worst of the car trade. They have some interesting vendors and a good range of cars but the customer service is by far the worst of any of the chain's sites. The mere thought of going near the place depresses me.
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