What Do Do When The Garage Can't Find The Fault
Discussion
The little 500 is in the dealers at the moment with a misfire, they have driven it, and have said they can feel exactly what I'm describing to them "yes, there is a definate misfire". The car is under manufacturers warranty.
However, computer says no........
As the diagnostic system has no fault code etc, they cannot repair it because "we can't just replace things willy nilly".
Told them that I want it reapired as it's under warranty and by their admittance it has a fault, they are saying they can't do it.
At the moment I'm telling them that I'm not returning with their loan car until it's fixed.
However, computer says no........
As the diagnostic system has no fault code etc, they cannot repair it because "we can't just replace things willy nilly".
Told them that I want it reapired as it's under warranty and by their admittance it has a fault, they are saying they can't do it.
At the moment I'm telling them that I'm not returning with their loan car until it's fixed.
Speak to Fiat.
Maybe try another dealer.
What you don't want, is the current dealer "hacking" away at it hoping to find the problem.
Utlimately though, it's a misfire, any competent mechanic should be able to diagnose it.
fueling? electrics? (sparks, leads, coils etc.) sensors? co2/maf/map etc.
I bet they plugged it in, didn't tell them much so gave up as they don't have any real mechanics there, just fitters ("technicians"
) who need the computer to tell them everything.
Maybe try another dealer.
What you don't want, is the current dealer "hacking" away at it hoping to find the problem.
Utlimately though, it's a misfire, any competent mechanic should be able to diagnose it.
fueling? electrics? (sparks, leads, coils etc.) sensors? co2/maf/map etc.
I bet they plugged it in, didn't tell them much so gave up as they don't have any real mechanics there, just fitters ("technicians"
) who need the computer to tell them everything.Sounds like they are hoping you'll say "Well it's only a minor issue, don't worry about it if it's too much hassle".
Keep pushing them. If they need to fit new parts to test then that's what they'll have to do. Plenty of other dealers go down this route when unable to trace a fault. Just make sure you don't get charged for it.
Maybe ask to speak to the dealer principle and ask him/her how they are planning on resolving this issue.
Keep pushing them. If they need to fit new parts to test then that's what they'll have to do. Plenty of other dealers go down this route when unable to trace a fault. Just make sure you don't get charged for it.
Maybe ask to speak to the dealer principle and ask him/her how they are planning on resolving this issue.
Dracoro said:
I bet they plugged it in, didn't tell them much so gave up as they don't have any real mechanics there, just fitters ("technicians" ) who need the computer to tell them everything.
That's my thoughts, because the diagnostics say no fault they are stumped.) who need the computer to tell them everything.I asked if they have an OBDII logger to plug in when they drive the car to see what that throws up, "a what" was the answer.,
Find a better garage any compentent tech should be able to trace a misfire.
If there is no code recorded it means the ecu doesnt know its missing therefore a mechanical fault is likely.
First thing i would look at is a fuelling problem as there is no fault relating to overfuelling but i would also do a compression check to eliminate a fault there.
Its not rocket science to do, normally its problems that bring lights on for random faults that are hard to find.
If there is no code recorded it means the ecu doesnt know its missing therefore a mechanical fault is likely.
First thing i would look at is a fuelling problem as there is no fault relating to overfuelling but i would also do a compression check to eliminate a fault there.
Its not rocket science to do, normally its problems that bring lights on for random faults that are hard to find.
had the same problem with my beemer, except it was really misfiring, like 3 out of 4 cylinders and the computer detected that one. Problem is, 3 new coil packs and an every now and then misfire. took it to the dealer on their advice - no problem detected by the computer, so they won't take any further action. I'm just waiting for the warranty to run out then a major fault to emerge. gotta love computers
ttest car I have ever had the misfortune to have to drive, really, it's terrible.Dave_ST220 said:
This. Their tech department may know about the problem? They may send someone who knows what they are doing to look at it! (Ford used to do this).
That's what I'm doing, waiting on the garage to call me back with any more information, then if it's not fixzed I'll be on the phone to Fiat.
207 gave it away. I live in Sodbury myself and went in many times over the winter trying to get them to sort out the power steering light flash fault on the OHs 500.
Looking at fiatforum it seems that the tiny battery isn't that great in the cold so the PS ECU doesn't get the required voltage so throws a fault. They kept clearing the logs, but didn't have any clue how to fix it. It stopped when the warmer weather came along but I just know it'll return this winter.
Looking at fiatforum it seems that the tiny battery isn't that great in the cold so the PS ECU doesn't get the required voltage so throws a fault. They kept clearing the logs, but didn't have any clue how to fix it. It stopped when the warmer weather came along but I just know it'll return this winter.
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