Part exchanging cars (Garage rights?)
Part exchanging cars (Garage rights?)
Author
Discussion

tyranical

Original Poster:

927 posts

220 months

Friday 12th August 2011
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Just curious really, I read alot of threads regarding people having issues with cars after they buy them.

If you part exchanged a car to a garage and then an hour later the part exchanged car blew up, do the garage have any rights against you or is it a bit like a private car sale and its tough st?

littlebasher

3,964 posts

201 months

Friday 12th August 2011
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Sounds like most of the cars I've PX'ed in the past!

Never had any comeback

Kevin VRs

13,836 posts

310 months

Friday 12th August 2011
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If you are a typical 'person on the street' with no official car knowledge then they (the garage) have zero comeback, they are professionals and should have spotted the problem before purchase.

HellDiver

5,708 posts

212 months

Friday 12th August 2011
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Those cars you see being pushed through auctions? They'll be the P/X cars dealers are passing on.

LouD86

3,290 posts

183 months

Friday 12th August 2011
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We have no come back on the person who brought the vehicle in part ex, correct. However, most garages (who care) will take the part ex out for a drive before handing it in, to make sure it met the apraisal (when they should have driven it) when the deal was agreed.

If not, they are a tad stupid, and rightly so.

Frog Dog

34,870 posts

190 months

Friday 12th August 2011
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It does happen sometimes.

We've just had an incident with a customers trade in that deicided to snap its cambelt on the way in to pick their new car up. Meant we had to give them over £1000 less for the car to account for repairing it, not a nice situation to be in.

If the car is worth more than £500, it's driven, checked thoroughly and we make sure any issues are looked at before a part ex is agreed, otherwise you're asking for hassle.

Riknos

4,701 posts

234 months

Friday 12th August 2011
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Only time I've been lazy enough / stupid enough to part ex a car in (I'm sorry, but there's no other term to describe it!) was a mechanically perfect, above average condition Xsara that I bought off my Granddad. Garage queen, still on original tyres etc. The Seat dealer I traded it into literally went round the car quickly, took note of any scuffs or scratches (there was 1?) noted down the tax, mot, fsh, and offered me a price and I tossed over the keys. Job done.

They were lucky then I guess that it was a good car. But I suspect it still ended up at the auctions..

SMcP114

2,916 posts

222 months

Friday 12th August 2011
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Riknos said:
Only time I've been lazy enough / stupid enough to part ex a car in (I'm sorry, but there's no other term to describe it!)
Why do you say that? I've just part ex'd a car for the first time in my life (I'm in the trade myself) and was offered more than book value, and certainly more than if I'd have got for the same car privately.

Nothing is selling, especially not for cash. Some people have no option but to p/x.

Edited by SMcP114 on Friday 12th August 16:04

RVVUNM

1,913 posts

239 months

Friday 12th August 2011
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I took in a Merc E300 estate once, owned by a famous band member in Bristol. It came with a fully stamped up Merc history with a main dealer in Bristol. We traded it to a local trader who passed it on to a private chap the next day, he in turn took it to the same main dealer to get a quote on some minor work the same day. The main dealer had never seen the car before let alone serviced it and the whole process was reversed. He took it back to the trader who in turn brought it back to us, we spoke to the famous man and he denied it all. In the end the deal was re-done with the trader and we lost £3000. Never ever trust anyone and remember, most people trade in their cars because they are bored or broken.

Engineer1

10,486 posts

239 months

Friday 12th August 2011
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Why? the moment the trader takes it off you it's theirs and if it has any problems they didn't take into account they are their problems they didn't take into account. How would I as a none mechanic know if the brakes have 50miles left before they need replacing or that the dealer I bought the car off originally had stiffed me in any way.

I know 2 people who have been told by their mechanics to trade a car in quick while the fault isn't present, one was my sister with a 206 and its mysterious loss of power (a known fault on the engine) and my Wife who had a Fiat that went a little Italian and had intermittent faults (the sort that cost 10p to fix but £2K or more to find.

TallPaul

1,524 posts

288 months

Friday 12th August 2011
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It could be a different scenario if the trader could prove you knew of the fault and had misrepresented the car to him...

Engineer1

10,486 posts

239 months

Friday 12th August 2011
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Only if asked, if I go to an expert that can't identify a known fault then its their problem, I very much doubt the average vehicle owner myself included knows enough to be able to tell when their car is on its way out or that the problem is a £2 washer and a set of bushes.

SMcP114

2,916 posts

222 months

Friday 12th August 2011
quotequote all
RVVUNM said:
I took in a Merc E300 estate once, owned by a famous band member in Bristol. It came with a fully stamped up Merc history with a main dealer in Bristol. We traded it to a local trader who passed it on to a private chap the next day, he in turn took it to the same main dealer to get a quote on some minor work the same day. The main dealer had never seen the car before let alone serviced it and the whole process was reversed. He took it back to the trader who in turn brought it back to us, we spoke to the famous man and he denied it all. In the end the deal was re-done with the trader and we lost £3000. Never ever trust anyone and remember, most people trade in their cars because they are bored or broken.
Are you in the trade yourself? If not, I don't see how you were out of pocket as you weren't to know the history was false. If so, ignore what I've just said...

JM

3,170 posts

236 months

Friday 12th August 2011
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LouD86 said:
However, most garages (who care) will take the part ex out for a drive before handing it in,
Several years ago I went to look a a 'new' car and was interested in a trade in price for the car I had, the salesman wanted to take it for a test drive (me driving) it was longer than the test drive of the car I was looking at buying rolleyes

I never bought that Sierra!

bazking69

8,620 posts

220 months

Saturday 13th August 2011
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The only reason I've ever p/x'ed a car is because I was too embarrased/moral to sell it privately.

tyranical

Original Poster:

927 posts

220 months

Saturday 13th August 2011
quotequote all
bazking69 said:
The only reason I've ever p/x'ed a car is because I was too embarrased/moral to sell it privately.
Have you tried selling recently? noone is buying privately the markets struggling.

I've had mine up for sale for a few months, cheapest of the spec and mileage and i've had no luck.

Kiltox

14,864 posts

188 months

Saturday 13th August 2011
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I've traded in a few cars (one of them twice, long story) - in the vast majority of cases the salesman asked me to start it up, said "that's fine" and went to get a price. Once or twice they checked the tyres too.

Engineer1

10,486 posts

239 months

Saturday 13th August 2011
quotequote all
Too be fair they low ball you so much that it probably takes a good few lemons to kill the deal don't forget the trade in price may be a discount of the list, so they give you £1K for your car and don't drop the new car or they give you £500 and discount the new car £500.

bazking69

8,620 posts

220 months

Saturday 13th August 2011
quotequote all
tyranical said:
Have you tried selling recently? noone is buying privately the markets struggling.

I've had mine up for sale for a few months, cheapest of the spec and mileage and i've had no luck.
No, but I maintain that the right car at the right price will always sell privately, regardless of economic situation. The issue is that trends have changed and many cars have fallen out of flavour for many reasons, mostly affordability and people coming back down to earth from planet finance.

A p/x is lower than any other figure offered in any pricing guide to compensate for the fact it may be p/x'ed with problems. This is why garages either punt them straight out to traders at cost or just above with no warranty implied, auctions with 'no MAJOR mechanical defects' or on their forecourt, in the corner at the back, with 'p/x with no warranty implied'. The gooduns they may retail on the forecourt.

You pay a premium to buy from a dealer to get the peace of mind warranty and also get a low figure for your p/x to cover any losses a dealer may incur from your p/x, and the possibility of being obliged to rectify problems on your purchase under warranty. No matter how they level it when cutting the deal, there will still be a healthy margin to cover the 'win some, lose some, still come out on top overall' nature of used car sales. Some cars are p/x'ed purely because of the convenience it offers buyers, but anyone who makes their living from car sales will be aware that some will be being p/xed for other reasons and tell you that you take the rough with the smooth.

The only possible recourse a garage may have on a p/x is if they have asked questions and you have deliberately misrepresented it, but as you are technically not selling them anything buyer rights don't exist and it is down to them to check it and satisfy themselves before offering a p/x figure accordingly.

Personally I think that many private sellers are still overvaluing and overhyping their cars as a generalisation, and refuse to accept that things have changed and many cars have taken a massive kick in the balls (take RX8s as a perfect example), coupled with the fact that a saturated market means that those who are in the position to buy have lots of choice and are expecting a good deal. This is where the problem is in the private market. It's a buyers market and the thin on the ground buyers of used cars are buying alot more wisely.

Yes, I do agree that things aren't like they were 3-7 years ago when everyone was taking loans to buy fashionable/desirable cars willy nilly with little thought, but times have changed, people haven't got the disposable income they once had and those with currently less in-demand, expensive to run or risky cars have to be realistic, even if it hurts.



Ekona

1,684 posts

232 months

Saturday 13th August 2011
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None of the cars I've ever traded in were test driven before the garage took them, the notable ones being a heavily modified mk3 MR2 (complete with self-fitted turbo conversion!) to a Vauxhall main dealer in part ex for a VXR220, and a 350Z to an OPC as part of the deal that put my current 911 on the drive. The Vauxhall people were completely mental not to test drive the MR2 (especially since they were passing it straight on to another specialist), and I guess the Porsche centre just thought I had a trusting face biggrin