Warranty Wise Platinum cover
Warranty Wise Platinum cover
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Moar

Original Poster:

5,484 posts

187 months

Wednesday 24th August 2011
quotequote all
Just wondering if anyone has actually got a policy with these people and what they think of it?

Thinking about getting a 6 series and with all the idrive and gearbox things, was thinking about adding this platinum cover.

Here is what is says on the tin:

Platinum offers our highest protection, there is no limited and restrictive list of parts, we simply include all mechanical and electrical parts.
Labout upto £150
Multimedia specifically covered
No excess
Repair limit £5k - can be upped.

Now I was still skeptical so shot an email to the "managing director", I wanted to confirm some things were covered, CCC idrive crap was covered, gearbox was covered etc. Confirmed they also will liaise directly with lcoal BMW etc. Rang up BMW and they said yes they have dealing with warranty wise.

Now the obvious bit, what am I missing here? Just has to be a catch..

nottyash

4,671 posts

215 months

Wednesday 24th August 2011
quotequote all
Ive got gold cover which covers up to £1000 in 1 year, only it doesnt. When you try to make a claim they try and say its not covered or agree to pay with such a low labour rate you have to put your hand in your pocket.

I had 2 rear springs snap. They agreed to pay for 1eek, with such a low labour rate I paid some myself. It was half the main dealer rate.
When i had a gear selection problem they wanted me to authorise the garage to strip it, but couldnt inspect for so long the garage had to free up space and finish work that I paid it.They may of wriggled out of it anyway so I was £580 out of pocket.
I wouldnt bother with the hassle, i would rather pay (did anyway)mad

Edited by nottyash on Wednesday 24th August 11:10

Moar

Original Poster:

5,484 posts

187 months

Wednesday 24th August 2011
quotequote all
From what I can see is labour for gold goes straight to level1 which is £35?

Was all yours at a main dealer?

Moar

Original Poster:

5,484 posts

187 months

Wednesday 24th August 2011
quotequote all
More digging and its a real mixed bag. Most complaints are from people who are mid range covers and have labour rate as like £30.

IMHO get the third party warranty, pay to get your car assessed by a specialist to assure there are no current faults etc. Then carry on as normal, if something goes wrong, don't touch the car, call third party immediately and carry on from there.

In theory if you are strict and minimal you should be fine tbh.

edo

16,699 posts

285 months

Wednesday 24th August 2011
quotequote all
the catches go like this (In my direct experience):

Example 1. "We think it is a pre-existing (before you bought/took out cover) issue". Impossible to prove either way.

Example 2. "It isnt a complete and total failure". Just about every electrical fault I have ever seen.

Manufacurer backed warranty or self insure.

Deva Link

26,934 posts

265 months

Wednesday 24th August 2011
quotequote all
edo said:
Example 1. "We think it is a pre-existing (before you bought/took out cover) issue". Impossible to prove either way.
Well that bks once any initial period has expired.

edo said:
Example 2. "It isnt a complete and total failure". Just about every electrical fault I have ever seen.
Bear in mind these are insurance policies, so they won't cover things which are making an intermittant strange noise, or just not performing quite as you would expect. It's got to break, or cease to function, to be covered.

I've got WarrantyDirect's top cover but I regard it as a safety net - I won't be thrilled to have to pay out hundreds for repairs, but it wouldn't be the end of the world. The engine or the autobox or the sat nav system failing would be a disaster though.

I did a lot of research before buying it and there are quite a lot of complaints, but mainly from people who didn't really understand how these policies work.

Moar

Original Poster:

5,484 posts

187 months

Wednesday 24th August 2011
quotequote all
Would it make any difference getting the car independently assessed the day the warranty is taken out ruling out any faults , full diagnostics etc etc ?

MartyPubes

900 posts

179 months

Wednesday 24th August 2011
quotequote all
How old is the car you're looking at? And how much is the warranty?

When I looked into this years ago before I committed myself to buying knackered old barges forever, the general consensus seemed to be that you'd be better off putting the warranty money to one side to pay for repairs which may arise, rather than paying for a warranty which may or may not cover any problems which do arise.

Moar

Original Poster:

5,484 posts

187 months

Thursday 25th August 2011
quotequote all
MartyPubes said:
How old is the car you're looking at? And how much is the warranty?

When I looked into this years ago before I committed myself to buying knackered old barges forever, the general consensus seemed to be that you'd be better off putting the warranty money to one side to pay for repairs which may arise, rather than paying for a warranty which may or may not cover any problems which do arise.
2005
Warranty is around £700 a year. However the car is used everyday as a work/rep car aswell.

edo

16,699 posts

285 months

Thursday 25th August 2011
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They will all break their necks not to pay out. Dont waste your money.

Panthro

728 posts

238 months

Thursday 25th August 2011
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Got a BMW? Dont even waste your time with 3rd party warranties. Just take out the BMW Insured Comprehensive Warranty with zero excess. Costs more but is worth the extra without a doubt.

Moar

Original Poster:

5,484 posts

187 months

Saturday 17th September 2011
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Thought I'd bamp this incase someone has made a claim or something etc etc..