Fancy chatting to SEAT?
Discussion
The guys at SEAT UK would like to chat with a few PHers over tea and biscuits about your car buying decisions. All very exciting indeed, I'm sure you'll agree.
Hosted in Central London (date TBA) the Spanish automotive giants would like to speak with PHers who own a hot-hatch, but fit into two distinct groups.
1. Those that did consider buying a SEAT (but didn’t)
2. Those that didn’t even think of the brand at all when buying
If you bit the bill, and fancy a natter and a brew, get in touch at seatpanel@haymarket.com and someone will get back to you with more details.
Within your email, tell them what car you drive, how long you've owned it and where you live (as some travelling expenses will be covered....just don't hire a Lear Jet to get to London!)
Hosted in Central London (date TBA) the Spanish automotive giants would like to speak with PHers who own a hot-hatch, but fit into two distinct groups.
1. Those that did consider buying a SEAT (but didn’t)
2. Those that didn’t even think of the brand at all when buying
If you bit the bill, and fancy a natter and a brew, get in touch at seatpanel@haymarket.com and someone will get back to you with more details.
Within your email, tell them what car you drive, how long you've owned it and where you live (as some travelling expenses will be covered....just don't hire a Lear Jet to get to London!)
croakey said:
How about someone whose had 3 SEATs now, and thinks theyre rather good?
To be fair, the car was generally fine, but breaking down 4 times in 4 years with coil pack failure was starting to wear a bit thin, but coil pack failure is just one one of those things. The 5 yr AA cover (not offered now) came in handy! Miserably failing MOT at 4yrs 34K miles and then the dealer grabbing that opportunity to screw money out of me was unforgiveable. Plus the dealer refusing to do service items unless I paid even though it was on a service contract.I really don't think many manufacturers realises how much service departments p
s off existing customers. And everything in sales tells you existing customers are the easiest to sell to.When a Honda in our family needed changing there was no thought of buying anything else other than another Honda.
One specific point for SEAT is there are some huge holes in their network - there isn't a dealer at all in the Chester / N Wales area.
I'm sure they want to hear all points, good and bad. If you tell them you've found their cars to be unreliable and their dealers poor and hard to find they might do something about it. Seeing as they've asked what you think, telling them is better than moaning on here and complaining no one cares.
Blakewater said:
I'm sure they want to hear all points, good and bad. If you tell them you've found their cars to be unreliable and their dealers poor and hard to find they might do something about it. Seeing as they've asked what you think, telling them is better than moaning on here and complaining no one cares.
No, they won't be interested.Look at the brief:
1. Those that did consider buying a SEAT (but didn’t)
- so I (and people like me) didn't consider SEAT therefore don't fit that.
2. Those that didn’t even think of the brand at all when buying
- I did think of the brand, but my thought was never again. So we don't fit that either.
What they should look at is people who had a SEAT but replaced with a different brand. But they won't do that because they're not interested in hearing and dealing with complaints. Although it sounds like it, that's not meant to be a criticism - it's a fact of life in marketing that they want to look forwards and not back.
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